Workplace wellbeing
question bank
July 2020
WORKPLACE WELLBEING QUESTION BANK
Workplace wellbeing
What Works Centre for Wellbeing
www.whatworkswellbeing.org
@whatworksWB
Page 2
The What Works Centre for Wellbeing helps people and communities to thrive by
supporting decision-makers to understand what wellbeing is; how to measure it;
and what works to improve it. We can work with you, and others, to increase and
apply knowledge to help organisations, communities, and people to thrive.
Find out more
We are an independent collaborating centre, bringing together decision-makers
in government, local authorities, businesses, charities, funders, and academics,
among others.
See our current partners
What is this question bank?
The Workplace Wellbeing Question Bank includes a list of questions that can be used
by employers to measure and monitor the wellbeing of employees. By asking people
directly about how they feel about various aspects of the job, employers can better target
wellbeing activities and programmes in the workplace to improve wellbeing.
• This bank is a collection of validated questions, which have been developed and used
by various organisations to measure dierent aspects of wellbeing.
• The bank includes questions that cover all relevant aspects of wellbeing derived from
existing frameworks of wellbeing and work.
1
• For most of these questions there is national data available for you to compare the
results for your employees against.
You can use these questions as the basis for your own questionnaire, tailoring and adapting
it to the needs of your organisation and the specic circumstances of your employees and
the sector your work in.
Email us at info@whatworkswellbeing.org for support to:
• customise your questionnaire - for more responses
• choose the right combination of questions - make the dara
more relevant
• analyse and benchmark your results - turn evidence into
action
1 Some of the evidence-based frameworks re-visited included: OECD Guidelines on Measuring the Quality of
the Working Environment (OECD, 2017); Eurofound Job Quality Indices (Eurofound, 2015); PERMA Proler (Butler
& Kern, 2016) and its workplace adaptation (Mayer, 2019); CIPD Good Work Index (CIPD, 2020); University of
Cardi ‘How Good is My Job’ model (Felstead et al. 2019); UK Health & Safety Executive’s (HSE) Management
Standards (HSE, 2017); BEIS Workplace Wellbeing and Performance Review (BEIS, 2014); DWP Framework for
Voluntary Employer Reporting on Disability, Mental Health and Wellbeing (DWP, 2018).
WORKPLACE WELLBEING QUESTION BANK
Workplace wellbeing
What Works Centre for Wellbeing
www.whatworkswellbeing.org
@whatworksWB
Page 3
Using the question bank
1. Choosing the questions to include in your survey
Questions have been identied to cover the main wellbeing at work dimensions. We
recommend that your survey includes questions that cover all the main domains. We also
recognise that longer surveys have their limitations. For example, we helped to develop a
shorter survey that includes a much narrower subset of these questions, which has been
recommended by the Department for Work and Pensions.
Adding more detailed questions on one theme
Your survey might also benet from adding more detailed modules on specic themes.
For example, you may be more interested in looking at the wellbeing eects of irregular
working hours which is diicult to capture through a single item.
Avoiding duplication of questions
You may notice that some questions tap into the same, or very similar, indicators. You
can make your questionnaire more eicient by incorporating only one. For example, the
statements ‘after I leave my work I keep worrying about job problems’ (I.7) and ‘I nd it
diicult to unwind at the end of a workday’ (I.8) both measure negative spillovers of working
life into employees’ private lives. You can choose the one that best suits your sample of
respondents.
2. Getting the wording and answer scales for each question right
Adapting the wording of questions
Because the questions are taken from a number of dierent surveys, you may want to make
sure the question wording is as clear, consistent and relevant as possible, with appropriate
preamble and denitions of terms, when using them in your survey.
This is possible to do, but to compare your responses with benchmark data you will need to
make sure the questions’ meaning and key words are not changed.
Changing terms and pronouns
To give an example, you may want to change ‘You know what is expected of you at work’
(item D.5) to use the rst person pronoun. It would then read: ‘I know what is expected of
me at work’ to t with the phrasing of other items in your survey.
Similarly, you may nd it useful to change terms such as ‘your immediate boss’ (item H.3) to
‘your line manager’ (item H.2) in order to harmonise the questions.
Clarifying terms and reducing bias
Other terms might benet from further clarication. For example, in the statement ‘I have
the tools I need to do my job eectively’ (J.3), the term ‘tools’ can be interpreted as internal
resources such as knowledge and skills, while other respondents are likely to interpret it in
terms of systems and equipment.
Another example of a misinterpretation risk that can introduce response bias is the
statement ‘I might lose my job in the next 6 months’ (E.2). The item is aimed at capturing
WORKPLACE WELLBEING QUESTION BANK
Workplace wellbeing
What Works Centre for Wellbeing
www.whatworkswellbeing.org
@whatworksWB
Page 4
job insecurity caused by the possibility of being made redundant, but other respondents
might think of losing their current job as a result of job promotion. In these cases, clarifying
the meaning of the terms will help you obtain more valid results. You can add a clarication
after the question, which allows for easier benchmarking. You can also adapt the wording
of the question itself.
Changing the response scales
You might want to avoid confusing respondents by using only one response scale
throughout the entire questionnaire. This is especially the case with longer questionnaires.
For some questions this is possible to do, while keeping the question meaning unchanged
and then calibrating the responses to the benchmark data scale. Any change in scale will
however make it more diicult to directly compare the results against the benchmarks.
3. Understanding how your survey results compare with national averages
The majority of the questions presented here have been previously used in national and
international specialised surveys representative of the British working population.
In order to compare your own survey results directly with national averages, the questions
included in this bank appear with the original form of words and response scales used in the
national surveys.
For most items we have compiled comparable data disaggregated by gender, age groups,
ethnicity, region, occupation and industry. However, for most questions, the national data
was collected before the Covid-19 pandemic, which should be considered when making
any comparisons of the results.
Benchmarking data is available on request.
Email us now at info@whatworkswellbeing.org for support
with customising your questionnaire and analysing the results.
4. Using composite indices
While the question bank is exible and allows you to pick the themes that are most
relevant, the question bank contains two composite measures: WHO-5 and Workplace
PERMA Proler.
The 5-item World Health Organization Index (WHO-5) is a reliable and valid instrument to
capture mental health problems such as depression and anxiety. It is constructed by adding
the scores of the following ve items:
• ‘I have felt cheerful and in good spirits’ (B.5)
• ‘I have felt calm and relaxed’ (B.6)
• ‘I have felt active and vigorous’ (B.7)
• ‘I woke up feeling fresh and rested’ (B.8)
• ‘My daily life has been lled with things that interest me’ (B.9).
WORKPLACE WELLBEING QUESTION BANK
Workplace wellbeing
What Works Centre for Wellbeing
www.whatworkswellbeing.org
@whatworksWB
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Each statement is answered in a six-point scale from ‘at no time’ (0) through to ‘all of the
time’ (5). To nd the composite score, add together the total for the ve answers for each
respondent. This means a value of 0 represents the least healthy mental state and high risk
of depression. A value of 25 represents the healthiest possible psychological state.
2
The Workplace PERMA Proler is an adaptation of Seligman’s (2011) PERMA model and
includes ve items that capture the ve pillars of a ‘ourishing’ life in a work setting:
• positive emotion (B.10)
• engagement (B.11)
• relationships (H.1)
• meaning (D.6)
• accomplishment (D.10).
Each statement is answered in a 11-point scale from ‘never’ or ‘not at all’ (0) through to ‘all
of the time’ or ‘completely’ (5). To nd the composite score, calculate the average of the
total for the ve answers for each respondent. A value of 0 represents the least ourishing
life; a value of 10 represents the most highly ourishing state.
Index of main themes
A Subjective wellbeing outcomes 6
B Health outcomes and behaviours 7
C Organisational health policy 10
D Purpose and engagement 11
E Job prospects 13
F Autonomy and skills use 14
G Work demands 15
H Relationships and social environment 17
I Working time quality 19
J Physical environment 21
K Financial wellbeing 22
Abbreviations of data sources
APS Annual Population Survey (2019)
CSPS Civil Service People Survey (2019)
EQLS4 European Quality of Life Survey Round 4 (2016)
ESS5 European Social Survey Round 5 (2010)
ESS6 European Social Survey Round 6 (2012)
ESS9 European Social Survey Round 9 (2018)
EWCS6 European Working Conditions Round 6 (2015)
FINCAP Financial Capability Survey (2018)
IWBI International WELL Building Institute
LFS Labour Force Survey (2019)
NHS Sta NHS Sta Survey (2019)
OECD Organisation for Economic Co-operation and Development
SES7 British Skills and Employment Survey Round 7 (2017)
US9 Understanding Society - UK Household Longitudinal Survey W.9 (2017-18)
2 To obtain a percentage score ranging from 0 to 100, the raw score is multiplied by 4. A percentage score of 0
represents the worst possible, whereas a score of 100 represents the best possible mental health.
WORKPLACE WELLBEING QUESTION BANK
Workplace wellbeing
What Works Centre for Wellbeing
www.whatworkswellbeing.org
@whatworksWB
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A. Subjective wellbeing outcomes
#
Preamble Question Answer scale Bench-
mark
data
A.1 Please answer on
a scale of 0 to 10,
where 0 is ‘not at
all satised’ and
10 is ‘completely
satised’
Overall, how
satised are you
with your life
nowadays?
Not at Completely
all satised
satised
1 2 3 4 5 6 7 8 9 10
APS
A.2 Please answer
on a scale of
0 to 10, where
0 is ‘not at all
worthwhile’ and
10 is ‘completely
worthwhile’
Overall, to what
extent do you
feel the things
you do in your life
are worthwhile?
Not at Completely
all worthwhile
worthwhile
1 2 3 4 5 6 7 8 9 10
APS
A.3 Please answer
on a scale of 0 to
10, where 0 is ‘not
at all happy’ and
10 is ‘completely
happy’
Overall, how
happy did you
feel yesterday?
Not at Completely
all satised
satised
1 2 3 4 5 6 7 8 9 10
APS
A.4 On a scale of 1 to
7 where 1 means
‘Completely
dissatised’
and 7 means
‘Completely
satised’
How dissatised
or satised are
you with your
present job
overall?
1. Completely dissatised
2. Mostly dissatised
3. Somewhat dissatised
4. Neither satised or dissatised
5. Somewhat satised
6. Mostly satised
7. Completely satised
SES7
US9
WORKPLACE WELLBEING QUESTION BANK
Workplace wellbeing
What Works Centre for Wellbeing
www.whatworkswellbeing.org
@whatworksWB
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B. Health outcomes and behaviours
This section includes an indicator for self-rated overall health (item B.1)
3
and goes on with
measures of work-related physical health outcomes, mental health (as measured by the
WHO-5 scale), presenteeism and indicators of workers’ healthy lifestyle behaviours (e.g.
nutrition and physical activity).
#
Preamble Question Answer scale Bench-
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data
B.1 How is your health in general?
Would you say it is...
1. Very good
2. Good
3. Fair
4. Bad
5. Very bad
Don’t know
APS
EWCS6
ESS9
B.2 Do you think your health or
safety is at risk because of your
work?
Ye s
No
Don’t know
EWCS6
ESS9
B.3 In the last 12 months have you
experienced musculoskeletal
problems as a result of work
activities?
Ye s
No
Don’t know
NHS Sta
B.4 During the last 12 months, have
you felt unwell as a result of
work related stress?
Ye s
No
Don’t know
NHS Sta
B.5 Please indicate
for each of the
ve statements
which is the
closest to how
you have been
feeling over the
last two weeks…
A - I have felt cheerful and in
good spirits
5. All of the time
4. Most of the time
3. More than half of the time
2. Less than half of the time
1. Some of the time
0. At no time
Don’t know
EWCS6
EQLS4
Items B.5
to B.9 for
WHO-5
Index
B.6 Please indicate
for each of the
ve statements
which is the
closest to how
you have been
feeling over the
last two weeks…
B - I have felt calm and relaxed 5. All of the time
4. Most of the time
3. More than half of the time
2. Less than half of the time
1. Some of the time
0. At no time
Don’t know
EWCS6
EQLS4
Items B.5
to B.9 for
WHO-5
Index
3 We recommend using the self-rated overall health measure instead of the single items for self-rated mental
health and self-rated physical health. The evidence suggests that the global measure is more comprehensive
for predicting subsequent mortality than the combined utility of items about specic health domains. See for
example: Ahmad et al. (2014); Levinson & Kaplan (2014); Johnson, T. P. (Ed.) (2015), Handbook of Health Survey
Methods, Hoboken, NJ: John Wiley & Sons.
WORKPLACE WELLBEING QUESTION BANK
Workplace wellbeing
What Works Centre for Wellbeing
www.whatworkswellbeing.org
@whatworksWB
Page 8
#
Preamble Question Answer scale Bench-
mark
data
B.7 Please indicate
for each of the
ve statements
which is the
closest to how
you have been
feeling over the
last two weeks…
C - I have felt active and
vigorous
5. All of the time
4. Most of the time
3. More than half of the time
2. Less than half of the time
1. Some of the time
0. At no time
Don’t know
EWCS6
EQLS4
Items B.5
to B.9 for
WHO-5
Index
B.8 Please indicate
for each of the
ve statements
which is the
closest to how
you have been
feeling over the
last two weeks…
D - I woke up feeling fresh and
rested
5. All of the time
4. Most of the time
3. More than half of the time
2. Less than half of the time
1. Some of the time
0. At no time
Don’t know
EWCS6
EQLS4
Items B.5
to B.9 for
WHO-5
Index
B.9 Please indicate
for each of the
ve statements
which is the
closest to how
you have been
feeling over the
last two weeks…
E - My daily life has been lled
with things that interest me
5. All of the time
4. Most of the time
3. More than half of the time
2. Less than half of the time
1. Some of the time
0. At no time
Don’t know
EWCS6
EQLS4
Items B.5
to B.9 for
WHO-5
Index
B.10 At work, how often do you feel
joyful?
Never Always
1 2 3 4 5 6 7 8 9 10
PERMA
Index
B.11 At work, how often do you
become absorbed in what you
are doing?
Never Always
1 2 3 4 5 6 7 8 9 10
PERMA
Index
B.12 I maintain a positive outlook in
the face of diiculty
1. Always
2. Most of the time
3. Sometimes
4. Rarely
5. Never
Don’t know
-
B.13 In the last three months have
you ever come to work despite
not feeling well enough to
perform your duties?
Ye s
No
Don’t know
NHS Sta
B.14 If answered YES
to question B.13
A - Have you felt pressure
from your manager to come to
work?
Ye s
No
Don’t know
NHS Sta
B.15 If answered YES
to question B.13
B - Have you felt pressure from
colleagues to come to work?
Ye s
No
Don’t know
NHS Sta
B.16 If answered YES
to question B.13
C - Have you put yourself under
pressure to come to work?
Ye s
No
Don’t know
NHS Sta
WORKPLACE WELLBEING QUESTION BANK
Workplace wellbeing
What Works Centre for Wellbeing
www.whatworkswellbeing.org
@whatworksWB
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#
Preamble Question Answer scale Bench-
mark
data
B.17 During the last
7 days, on how
many days did
you…
A - Do vigorous physical
activities? (vigorous activities
make you breathe much harder
than normal and may include
heavy lifting, digging,
aerobics, or fast bicycling)
[Number of days 0-7]
Don’t know
US9
B.18 During the last
7 days, on how
many days did
you…
B - Do moderate physical
activities? (Moderate physical
activities make you breathe
somewhat harder than normal
and may include carrying light
loads, bicycling at a regular
pace, or doubles tennis. Do not
include walking)
[Number of days 0-7]
Don’t know
US9
B.19 A - Including tinned, frozen,
dried and fresh fruit, on how
many days in a usual week do
you eat fruit?
1. Never
2. 1-3 days
3. 4-6 days
4. Every day
Don’t know
US9
B.20 B - Including tinned, frozen and
fresh vegetables, on how many
days in a usual week do you
eat vegetables? Do not include
potatoes, crisps or chips.
1. Never
2. 1-3 days
3. 4-6 days
4. Every day
Don’t know
US9
WORKPLACE WELLBEING QUESTION BANK
Workplace wellbeing
What Works Centre for Wellbeing
www.whatworkswellbeing.org
@whatworksWB
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C. Organisational health policy
This section contains a set of questions to capture the availability of - and
accessibility to - mental health surveillance and monitoring in the workplace.
#
Preamble Question Answer scale Bench-
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data
C.1 Does your organisation
take positive action on
health and wellbeing?
Ye s
No
Don’t know
NHS Sta
C.2 To what extent
do you agree or
disagree with
the following
statement?
I know where to get
support if my mental
wellbeing is being
impacted.
1. Strongly agree
2. Agree
3. Neither agree nor disagree
4. Disagree
5. Strongly disagree
-
C.3 To what extent
do you agree or
disagree with
the following
statement?
My organisation
supports employees who
experience mental health
problems (which might
include anxiety, stress or
depression).
1. Strongly agree
2. Agree
3. Neither agree nor disagree
4. Disagree
5. Strongly disagree
-
C.4 To what extent
do you agree or
disagree with
the following
statement?
My organisation has
an inclusive working
environment in which sta
are encouraged to talk
openly about mental health
problems.
1. Strongly agree
2. Agree
3. Neither agree nor disagree
4. Disagree
5. Strongly disagree
-
C.5 To what extent
do you agree or
disagree with
the following
statement?
I would be condent
talking to my line manager
about a mental health
problem (which might
include anxiety, stress or
depression).
1. Strongly agree
2. Agree
3. Neither agree nor disagree
4. Disagree
5. Strongly disagree
-
WORKPLACE WELLBEING QUESTION BANK
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www.whatworkswellbeing.org
@whatworksWB
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D. Purpose and engagement
This section includes questions about organisational engagement and commitment,
personal motivation, intrinsic rewards and accomplishments, clear goals and role
clarity, and meaningful work.
#
Preamble Question Answer scale Bench-
mark
data
D.1 Thinking about
your feelings
towards the
organisation you
work for, to what
extent you agree
or disagree with
the following
statement?
I nd that my values and
the organisation's values
are very similar
1. Strongly agree
2. Agree
3. Neither agree nor disagree
4. Disagree
5. Strongly disagree
NHS Sta
D.2 To what extent
do you agree or
disagree with
the following
statement?
I would recommend my
[organisation] as a great
place to work
1. Strongly agree
2. Agree
3. Neither agree nor disagree
4. Disagree
5. Strongly disagree
CSPS
D.3 To what extent
do you agree or
disagree with
the following
statement?
I have a clear
understanding of [my
organisation's] objectives
1. Strongly agree
2. Agree
3. Neither agree nor disagree
4. Disagree
5. Strongly disagree
CSPS
D.4 To what extent
do you agree or
disagree with
the following
statement?
I understand how my
work contributes to [my
organisation's] objectives
1. Strongly agree
2. Agree
3. Neither agree nor disagree
4. Disagree
5. Strongly disagree
CSPS
D.5 For each of
the following
statements,
please select the
response that
best describes
your work
situation
You know what is expected
of you at work
1. Always
2. Most of the time
3. Sometimes
4. Rarely
5. Never
Don’t know
EWCS6
D.6 To what extent do you
generally feel that you have
a sense of direction in your
work?
Not
Completely
at all
1 2 3 4 5 6 7 8 9 10
PERMA
Index
D.7 To what extent
do you agree or
disagree with
the following
statements about
your job?
The organisation I work for
motivates me to give my
best job performance
1. Strongly agree
2. Agree
3. Neither agree nor disagree
4. Disagree
5. Strongly disagree
EWCS6
WORKPLACE WELLBEING QUESTION BANK
Workplace wellbeing
What Works Centre for Wellbeing
www.whatworkswellbeing.org
@whatworksWB
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#
Preamble Question Answer scale Bench-
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D.8 To what extent
do you agree or
disagree with
the following
statements?
Considering all my eorts
and achievements, I
receive the praise and
respect that my work
deserves
1. Strongly agree
2. Agree
3. Neither agree nor disagree
4. Disagree
5. Strongly disagree
Don’t know
OECD
Guidelines
D.9 For each of
the following
statements,
please select the
response that
best describes
your work
situation
Your job gives you the
feeling of work well done
1. Always
2. Most of the time
3. Sometimes
4. Rarely
5. Never
Don’t know
EWCS6
D.10 How often do you achieve
the important work goals
you have set for yourself?
Never Always
1 2 3 4 5 6 7 8 9 10
PERMA
Index
D.11 For each of
the following
statements,
please select the
response that
best describes
your work
situation
You have the feeling of
doing useful work
1. Always
2. Most of the time
3. Sometimes
4. Rarely
5. Never
Don’t know
EWCS6
D.12 I get opportunity to
give to, or help others -
either through work or
volunteering (e.g. helping
colleagues, buddying,
mentoring, organising
activities)
1. Always
2. Most of the time
3. Sometimes
4. Rarely
5. Never
Don’t know
-
WORKPLACE WELLBEING QUESTION BANK
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E. Job prospects
This section refers to aspects of job security or continuity and opportunities for
career progression.
#
Preamble Question Answer scale Bench-
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E.1 To what extent
do you agree or
disagree with the
following
statements about
your job?
My job oers good
opportunities for career
advancement
1. Strongly agree
2. Agree
3. Neither agree nor
disagree
4. Disagree
5. Strongly disagree
EWCS6
E.2 To what extent
do you agree or
disagree with the
following
statements about
your job?
I might lose my job in the next 6
months
1. Strongly agree
2. Agree
3. Neither agree nor
disagree
4. Disagree
5. Strongly disagree
EWCS6
E.3 To what extent
do you agree or
disagree with the
following
statements?
I am expecting an undesirable
change in my work situation.
1. Completely agree
2. Agree
3. Neither agree nor
disagree
4. Disagree
5. Completely disagree
-
WORKPLACE WELLBEING QUESTION BANK
Workplace wellbeing
What Works Centre for Wellbeing
www.whatworkswellbeing.org
@whatworksWB
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F. Autonomy and skills use
This domain includes items about opportunities for skills use and self-realisation,
voice and decision latitude, skill content, opportunities for learning and training.
#
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data
F.1 For each of the
following statements,
please select the
response which best
describes your work
situation
You are able to apply your
own ideas in your work
1. Always
2. Most of the time
3. Sometimes
4. Rarely
5. Never
Don’t know
EWCS6
F.2 For each of the
following statements,
please select the
response which best
describes your work
situation
You are consulted before
objectives are set for your
work
1. Always
2. Most of the time
3. Sometimes
4. Rarely
5. Never
Don’t know
EWCS6
F.3 For each of the
following statements,
please select the
response which best
describes your work
situation
You can inuence decisions
that are important for your
work
1. Always
2. Most of the time
3. Sometimes
4. Rarely
5. Never
Don’t know
-
F.4 Are you able to choose or
change your methods of
work?
Ye s
No
Don’t know
EWCS6
F.5 Generally, does
your main paid job
involve...
Learning new things? Ye s
No
Don’t know
EWCS6
F.6 Over the past 12
months or since you
started your main
paid job, have you
undergone any of
the following types
of training to improve
your skills?
Training paid for or
provided by your employer
Ye s
No
Don’t know
EWCS6
F.7 Over the past 12
months or since you
started your main
paid job, have you
undergone any of
the following types
of training to improve
your skills?
On-the-job training (co-
workers, supervisors)
Ye s
No
Don’t know
EWCS6
WORKPLACE WELLBEING QUESTION BANK
Workplace wellbeing
What Works Centre for Wellbeing
www.whatworkswellbeing.org
@whatworksWB
Page 15
#
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F.8 To what extent
do you agree or
disagree with the
following statement?
I am able to access
the right learning and
development opportunities
when I need to
1. Strongly agree
2. Agree
3. Neither agree nor
disagree
4. Disagree
5. Strongly disagree
CSPS
F.9 To what extent
do you agree or
disagree with the
following statement?
I am suiciently challenged
by my work
1. Strongly agree
2. Agree
3. Neither agree nor
disagree
4. Disagree
5. Strongly disagree
CSPS
F.10 How much do you
agree or disagree
with the following
statement
In my current job I have
enough opportunity to use
the knowledge and skills
that I have
1. Strongly agree
2. Agree
3. Neither agree nor
disagree
4. Disagree
5. Strongly disagree
SES7
WORKPLACE WELLBEING QUESTION BANK
Workplace wellbeing
What Works Centre for Wellbeing
www.whatworkswellbeing.org
@whatworksWB
Page 16
G. Work demands
This theme refers to workload, work pressures, quantitative and emotional intensity
of the job.
#
Preamble Question Answer scale Bench-
mark
data
G.1 To what extent
do you agree or
disagree with the
following
statement?
I have an acceptable
workload
1. Strongly agree
2. Agree
3. Neither agree nor
disagree
4. Disagree
5. Strongly disagree
CSPS
G.2 Does your job
involve…
Working to tight deadlines 1. All of the time
2. Almost all of the time
3. Around ¾ of the time
4. Around half of the time
5. Around ¼ of the time
6. Almost never
7. Never
Don’t know
EWCS6
G.3 For each of
the following
statements,
please select the
response which
best describes
your work
situation
You have enough time to get
the job done
1. Always
2. Most of the time
3. Sometimes
4. Rarely
5. Never
Don’t know
EWCS6
G.4 For each of
the following
statements,
please select the
response which
best describes
your work
situation
Your job requires that you hide
your feelings
1. Always
2. Most of the time
3. Sometimes
4. Rarely
5. Never
Don’t know
EWCS6
WORKPLACE WELLBEING QUESTION BANK
Workplace wellbeing
What Works Centre for Wellbeing
www.whatworkswellbeing.org
@whatworksWB
Page 17
H. Relationships and social environment
This dimension covers overall satisfaction with work relationships, support from
managers and peers, good managerial practices, team work, fair treatment, and
exposure to abusive behaviours.
#
Preamble Question Answer scale Bench-
mark
data
H.1 How satised are you with your
professional relationships?
Not at Completely
all
1 2 3 4 5 6 7 8 9 10
PERMA
Index
H.2 For each of
the following
statements,
please select the
response which
best describes
your work
situation
Your manager helps and
supports you
1. Always
2. Most of the time
3. Sometimes
4. Rarely
5. Never
Don’t know
EWCS6
H.3 To what extent
do you agree or
disagree with
the following
statements?
Your immediate boss respects
you as a person
1. Strongly agree
2. Agree
3. Neither agree nor
disagree
4. Disagree
5. Strongly disagree
EWCS6
H.4 To what extent
do you agree or
disagree with
the following
statements?
Your immediate boss gives you
praise and recognition when
you do a good job
1. Strongly agree
2. Agree
3. Neither agree nor
disagree
4. Disagree
5. Strongly disagree
EWCS6
H.5 To what extent
do you agree or
disagree with
the following
statements?
Your immediate boss provides
useful feedback on your work
1. Strongly agree
2. Agree
3. Neither agree nor
disagree
4. Disagree
5. Strongly disagree
EWCS6
H.6 To what extent
do you agree or
disagree with
the following
statements?
Your immediate boss
encourages and supports your
development
1. Strongly agree
2. Agree
3. Neither agree nor
disagree
4. Disagree
5. Strongly disagree
EWCS6
H.7 I feel that change is managed
well in [my organisation]
1. Strongly agree
2. Agree
3. Neither agree nor
disagree
4. Disagree
5. Strongly disagree
CSPS
WORKPLACE WELLBEING QUESTION BANK
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What Works Centre for Wellbeing
www.whatworkswellbeing.org
@whatworksWB
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#
Preamble Question Answer scale Bench-
mark
data
H.8 To what extent
do you agree or
disagree with
the following
statements?
The people in my team
work together to nd ways
to improve The service we
provide
1. Strongly agree
2. Agree
3. Neither agree nor
disagree
4. Disagree
5. Strongly disagree
CSPS
H.9 For each of
the following
statements,
please select the
response which
best describes
your work
situation
Your colleagues help and
support you
1. Always
2. Most of the time
3. Sometimes
4. Rarely
5. Never
Don’t know
EWCS6
H.10 To what extent
do you agree or
disagree with
the following
statements?
I generally get on well with my
work colleagues
1. Strongly agree
2. Agree
3. Neither agree nor
disagree
4. Disagree
5. Strongly disagree
EWCS6
H.11 For each of
The following
statements,
please select the
response which
best describes
your work
situation
Your are treated fairly at your
workplace
1. Always
2. Most of the time
3. Sometimes
4. Rarely
5. Never
Don’t know
EWCS6
H.12 Over the past 12
months, during
the course of your
work...
Have you been subjected to
bullying or harassment?
Ye s
No
Don’t know
EWCS6
WORKPLACE WELLBEING QUESTION BANK
Workplace wellbeing
What Works Centre for Wellbeing
www.whatworkswellbeing.org
@whatworksWB
Page 19
I. Working time quality
This theme includes options to work exibly, commuting eects, atypical and long
hours, recovery from working time, and subjective work-life balance.
#
Preamble Question Answer scale Bench-
mark
data
I.1 To what extent
do you agree or
disagree with
the following
statements?
I am very stressed from my
commute by the time I get to
work.
1. Strongly agree
2. Agree
3. Neither agree nor
disagree
4. Disagree
5. Strongly disagree
IWBI
Standards
I.2 Would you say that arranging
to take an hour or two o
during working hours to take
care of personal or family
matters is...?
1. Very easy
2. Fairly easy
3. Fairly diicult
4. Very diicult
Don’t know
EWCS6
SES7
I.3 Normally, how
many times a
month do you
work…
At night, for at least 2 hours
between 10:00pm and
05:00am?
1. 2-digit response [01-31]
2. Never
Don’t know
EWCS6
I.4 Normally, how
many times a
month do you
work…
More than 10 hours a day? 1. 2-digit response [01-31]
2. Never
Don’t know
EWCS6
I.5 I take suicient breaks
throughout the working day
(lunch, toilet, screen breaks
etc). Breaks reduce the
likelihood of eye strain, upper
limb problems, backache and
fatigue.
1. Always
2. Most of the time
3. Sometimes
4. Rarely
5. Never
Don’t know
I.6 Over the last 12
months…
How often have you worked
in your free time to meet work
demands?
1. Daily
2. Several times a week
3. Several times a month
4. Less often
5. Never
Don’t know
EWCS6
I.7 Thinking of the
past few weeks,
how much of the
time has your
job made you
feel each of the
following…?
After I leave my work I keep
worrying about job problems
1. Never
2. Occasionally
3. Some of the time
4. Much of the time
5. Most of the time
6. All of the time
Don’t know
SES7
WORKPLACE WELLBEING QUESTION BANK
Workplace wellbeing
What Works Centre for Wellbeing
www.whatworkswellbeing.org
@whatworksWB
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#
Preamble Question Answer scale Bench-
mark
data
I.8 Thinking of the
past few weeks,
how much of the
time has your
job made you
feel each of the
following…?
I nd it diicult to unwind at the
end of a workday
1. Never
2. Occasionally
3. Some of the time
4. Much of the time
5. Most of the time
6. All of the time
Don’t know
SES7
I.9 How often do you feel too tired
after work to enjoy the things
you would like to do at home?
1. Never
2. Hardly ever
3. Sometimes
4. Often
5. Always
Don’t know
ESS5
I.10 And how satised are you with
the balance between the time
you spend on your paid work
and the time you spend on
other aspects of your life?
Extremely Extremely
dissatised satised
1 2 3 4 5 6 7 8 9 10
ESS6
WORKPLACE WELLBEING QUESTION BANK
Workplace wellbeing
What Works Centre for Wellbeing
www.whatworkswellbeing.org
@whatworksWB
Page 21
J. Physical environment
This dimension includes posture-related risks, appropriate tools and welfare
facilities.
#
Preamble Question Answer scale Bench-
mark
data
J.1 Please tell
me, using the
following scale,
does your main
paid job involve…
Tiring or painful positions? 1. All of the time
2. Almost all of the time
3. Around ¾ of the time
4. Around half of the time
5. Around ¼ of the time
6. Almost never
7. Never
EWCS6
J.2 Please tell
me, using the
following scale,
does your main
paid job involve…
Repetitive hand or arm
movements?
1. All of the time
2. Almost all of the time
3. Around ¾ of the time
4. Around half of the time
5. Around ¼ of the time
6. Almost never
7. Never
EWCS6
J.3 To what extent
do you agree or
disagree with
the following
statement?
I have the tools I need to do my
job eectively
1. Strongly agree
2. Agree
3. Neither agree nor
disagree
4. Disagree
5. Strongly disagree
CSPS
J.4 To what extent
do you agree or
disagree with
the following
statements?
I have adequate facilities in
my workplace which support
my health and wellbeing (e.g.
lighting, washing, toilet, rest
and changing facilities, and
somewhere clean to eat and
drink during breaks)
1. Strongly agree
2. Agree
3. Neither agree nor
disagree
4. Disagree
5. Strongly disagree
-
WORKPLACE WELLBEING QUESTION BANK
Workplace wellbeing
What Works Centre for Wellbeing
www.whatworkswellbeing.org
@whatworksWB
Page 22
K. Financial wellbeing
This domain refers to pay fairness, adequacy for living standards, nancial resilience and
ability to withstand shocks.
#
Preamble Question Answer scale Bench-
mark
data
K.1 To what extent
do you agree or
disagree with
the following
statements?
Considering all my eorts and
achievements in my job, I feel I
get paid appropriately
1. Strongly agree
2. Tend to agree
3. Neither agree nor disgree
4. Tend to disagree
5. Strongly disagree
Don’t know
EWCS6
K.2 Taking everything into account,
how condent are you that
you will have enough money to
give you the standard of living
you hope for in a year from
now?
1. Very condent
2. Fairly condent
3. Not very condent
4. Not condent at all
Don’t know
-
K.3 How well would you say
you yourself are managing
nancially these days? Would
you say you are…?
1. Living comfortably
2. Doing alright
3. Just about getting by
4. Finding it quite diicult
5. Finding it very diicult
Don’t know
US9
K.4 Thinking about an unexpected
bill which you have to pay
within the next seven days
from today. Which, if any, of
the following would you do to
pay a bill of £300?
If you think you would do more
than one, please select the
main thing you would do, that
is the one you would get the
most money from.
PLEASE SELECT ONE ONLY
1. I would pay it with my own
money, without dipping into
savings or cutting back on
essentials
2. I would pay it with my own
money, without dipping into
savings but I would have to
cut back on essentials
3. I would dip into savings
4. I would use a form of credit
(e.g. credit card, take out
a loan or make use of an
authorised overdraft facility)
5. I would go overdrawn
without authorisation
6. I would get the money
from friends or family as gift
or loan
7. I would sell personal/
household item(s) to get the
money
8. I couldn’t pay this bill
Don’t know
Prefer not to say
FINCAP
WORKPLACE WELLBEING QUESTION BANK
Workplace wellbeing
What Works Centre for Wellbeing
www.whatworkswellbeing.org
@whatworksWB
Page 23
