RSCCD ITS Help Desk – Outlook – Automatic Replies (Out of Office

RSCCD ITS Help Desk – Outlook – Automatic Replies (Out of Office message) Updated 10/29/2021

1 | Page

Outlook - Automatic Replies

(Out of Office message)

The following guide shows how to create an Automatic Reply (Out of Office message) in Outlook, for

both Outlook Desktop and Outlook Web Access (OWA) at https://mail.rsccd.edu

Contents

From Outlook Web Access (OWA) ................................................................................................................ 2

From Outlook Desktop App .......................................................................................................................... 4

NOTE: If you are setting an out of office reply on behalf of another employee,

this requires access permissions to open their mailbox, a written approval from a supervisor, and

written approval from Human Resources. Please submit a ticket to the ITS Help Desk.

RSCCD ITS Help Desk – Outlook – Automatic Replies (Out of Office message) Updated 10/29/2021

2 | Page

From Outlook Web Access (OWA)

Step 1

Open a web browser and go to https://mail.rsccd.edu

Step 2

Step 3

In Outlook Web App, click the gear icon in the top right corner for Settings.

Then click Set automatic replies.

RSCCD ITS Help Desk – Outlook – Automatic Replies (Out of Office message) Updated 10/29/2021

3 | Page

Step 4

Select Send automatic replies button.

Optional: Check the box for Send replies only during this time period and select Start Time / End Time

Step 5

Select Send a reply once to each sender inside my organization... and type your Out of Office message.

Step 6

Select Send automatic reply messages to senders Outside my Organization and type your Out of Office

message.

Optional: Click the button for Send replies to all external senders (recommended)

Step 7

When finished, click Save.

RSCCD ITS Help Desk – Outlook – Automatic Replies (Out of Office message) Updated 10/29/2021

4 | Page

From Outlook Desktop App

Step 1

Open Outlook on your desktop.

Step 2

Click on the File tab in the upper-left hand corner of Outlook.

Step 3

Under Account Information, click Automatic Replies (Out of Office)

RSCCD ITS Help Desk – Outlook – Automatic Replies (Out of Office message) Updated 10/29/2021

5 | Page

Step 4

Select Send automatic replies button.

Optional: Check the box for Only send during this time range and select a Start Time and End Time

Step 5

Select Inside my Organization tab and type in your Out of Office message.

Step 6

Select Outside my Organization (On) tab and type in your Out of Office message.

Optional: Check the box for Auto-reply to people outside of my organization

Optional: Click the button for My Contacts Only or Anyone outside my organization (recommended)

Step 7

When finished, click OK.