ii
table of contents
table of contents
WOW! equipment setup and
self-installation
Programming Your WOW! Atlas Universal Remote Control ...........................................................E-1
Programming Channel Control Lock ......................................................................................................E-3
Programming ID Lock .................................................................................................................................. E-3
Programming “Tune-In” Keys For Specific Channels ........................................................................ E-4
Using The Master Power Key .................................................................................................................... E-4
Re-Assigning Device Keys ..........................................................................................................................E-5
Changing Volume Lock ...............................................................................................................................E-5
Atlas Cable Remote Control Codes ........................................................................................................E-7
Digital Cable Self-Installation ..................................................................................................................E-13
Advanced Digital Equipment Setup .....................................................................................................E-16
Connecting a Non-Stereo TV .............................................................................................................E-16
Connecting a Non-Stereo TV and a Non-Stereo VCR ...............................................................E-16
Connecting a Non-Stereo TV and a Stereo VCR .........................................................................E-16
Connecting a Stereo TV .......................................................................................................................E-16
Connecting a Stereo TV and a Non-Stereo VCR .........................................................................E-17
Connecting a Stereo TV and a Stereo VCR...................................................................................E-17
Connecting a Stereo TV and a Stereo VCR with S-Video ........................................................E-17
Connecting a Stereo TV with S-Video .............................................................................................E-17
Digital Cable Receiver Setup Troubleshooting ..........................................................................E-18
Programming Your WOW! Digital Cable Remote Control .............................................................E-19
WOW! Digital Cable Remote Control Codes ......................................................................................E-20
WOW! digital video recorder (dvr) information
Controlling Live TV ......................................................................................................................................E-23
Recording TV Programs ............................................................................................................................E-23
Using Picture-In-Picture (PIP) ..................................................................................................................E-24
Frequently Asked Questions ...................................................................................................................E-25
WOW! HD reference guide
Welcome .........................................................................................................................................................E-26
Before You Begin .........................................................................................................................................E-26
Important Rules for Safe Operation .....................................................................................................E-26
Connecting the Set-Top ............................................................................................................................E-28
Using the Set-Top ........................................................................................................................................E-30
Setting Menu Options ................................................................................................................................E-31
Troubleshooting ........................................................................................................................................E-31
digital adapter
Digital Adapter - Self-Install Instructions ...........................................................................................E-33
Programming Your Remote .....................................................................................................................E-34
Digital Adapter Troubleshooting ............................................................................................................E-34
E-1
equipment/
self-installation
WOW! equipment setup and
self-installation
Programming Your WOW! Atlas Universal Remote Control
The Atlas Universal Remote Control is preprogrammed to operate your cable
converter, an RCA TV, an RCA VCR, and a Pioneer audio receiver. To control
devices other than the default brands, perform the following steps:
NOTES: To control a DVD player, program the VCR key. To control a PVR, program the
VCR key. To control a stereo amplifier or receiver, program the AUD key. For TV/VCR
Combo control, skip this section and perform the instructions under Programming TV/
VCR Combo on page E-2.
1 Turn on a device and, if applicable, insert video media, (e.g., cassette or disc).
NOTE: Please read steps 2-4 completely before proceeding. Highlight or write down the codes and
device you wish to program before moving on to step 2.
2 On the remote control, press a device key once (e.g., AUD, VCR, TV, or CBL). Press and hold
SETUP until the selected device key blinks twice, then release SETUP.
3 Use the Manufacturer’s Codes (starting on page E-7) to locate the type of device and
brand name and then enter the first four-digit code for your device. If performed correctly,
the selected mode key will blink twice.
NOTE: If the selected mode key emits a long blink, the code is invalid. Repeat steps 2 through 3 and
try entering the same code again.
For the most current WOW! Atlas remote programming, please visit
www.wowway.com/referenceguide
4 Aim the remote control at the device and press POWER once. The device should turn off. If
it does not, repeat steps 2-3, trying each code for your brand until you find one that works.
NOTE: If the device does not have a POWER key, press the (Play) key.
5 Repeat steps 1 through 4 for each device you want the remote control to control. For future
reference, write down each working device code in the boxes below:
After programming, the Atlas Universal Remote Control will be able to control the
following types of devices:
DEVICE
KEY
CONTROLS THESE TYPES OF DEVICES
VCR,TV/VCR Combo, PVR (Personal Video Recorder), or extra
DVD Player
DVD Player
Audio Amplifier, Tuner, or Receiver
Television
Cable Box (Converter)
E-2
equipment/
self-installation
Programming TV/VCR Combo
1 Turn on your TV/VCR combo and insert a video cassette.
2 On the remote control, press VCR once. Press and hold SETUP until the VCR key blinks
twice, then release SETUP.
3 Use the Setup Codes For TV/VCR combos visit our URL at www.wowway.com/
referenceguide to locate the brand name and then enter the first four-digit code for your
TV/VCR combo. If you perform this procedure correctly, the VCR key will blink twice.
NOTE: If the VCR key did not blink twice after entering the code’s last digit, then repeat steps 2
through 3 and try entering the same code again.
If you’ve located a TV/VCR setup code that works your TV/VCR combo and a separate TV code is
also listed, you’ll need to program this code into the remote control to access volume control.
4 Aim the remote control at your TV/VCR combo and press POWER once. The device should
turn off. If it does not respond, repeat steps 2-3, trying each code listed for your brand
until you find one that works.
5 For future reference, write down each working device code in the boxes below:
Searching for Your Code
If your home entertainment device does not respond to the Atlas Universal
Remote Control after trying all of the codes listed for your brand or if your brand
is not listed at all, try searching for your code. For example, to search for a code
for your TV:
1 Turn on your TV.
2 On the remote control, press TV once; it will blink once. Then press and hold SETUP until
the TV key blinks twice, then release SETUP.
3 Enter 9 - 9 - 1. The TV key will blink twice.
4 Aim the remote control at the TV and slowly alternate between pressing PWR and TV.
Stop when the TV turns off.
NOTE: In the search mode, the remote control will send IR codes from its library to the selected
device, starting with the most popular code first.
5 Press SETUP once to lock in the code. The TV key will blink twice.
6 To search for the codes of your other devices, repeat steps 1 through 5, but substitute the
appropriate key (e.g., AUX, DVD, AUD, or CBL) for the device you are searching for.
Checking the Codes
If you have set up the Atlas Universal Remote Control using the Searching
For Your Code procedure, you may need to find out which four-digit code is
operating your equipment.
For example, to find out which code is operating your TV:
1 On the remote control, press TV once; it will blink once. Then press and hold SETUP until
the TV key blinks twice, then release SETUP.
2 Enter 9 - 9 - 0. The TV key will blink twice.
3 To view the code for the first digit, press 1 once. Wait 3 seconds and count the number of
times the TV key blinks (e.g., 3 blinks = 3).
NOTE: If a code digit is “0”, the selected mode key will not blink.
4 Repeat step 3 three more times for the remaining digits. Use 2 for the second digit, 3 for
the third digit, and 4 for the fourth digit.
5 To check for other device codes, repeat steps 1 through 4, but substitute the appropriate
key (e.g., AUX, DVD, AUD, or CBL) for the device you are checking.
E-3
equipment/
self-installation
Programming Channel Control Lock
By default, the remote control’s channel-control capabilities are locked to the
cable converter. The aected keys* are 0-9, CH+, CH-, ENTER, and LAST. This will
guarantee that you do not inadvertently change a channel on your TV or VCR.
However, you can de-activate this feature to allow full access to these keys in the
TV and VCR modes.
*NOTE: This feature does not affect the AUD mode.
To De-Activate Channel Control Lock:
1 On the remote control, press CBL once; it will blink once. Then press and hold SETUP until
the CBL key blinks twice, then release SETUP.
2 Enter 9 -7- 3. The CBL key will blink twice.
3 Press CH- once. The CBL key will blink four times.
4 Now, the remote control will provide TV and VCR channel-control capabilities while in the
TV or VCR mode.
To Re-Activate Channel Control Lock:
1 On the remote control, press CBL once; it will blink once. Then press and hold SETUP until
the CBL key blinks twice, then release SETUP.
2 Enter 9 -7- 3. The CBL key will blink twice.
3 Press CH+ once. The CBL key will blink twice.
4 Now, regardless of what mode you select (except AUD), only the channel control capability
of your cable converter will be accessible.
Programming ID Lock
The Atlas Universal Remote Control is locked at the factory to operate a Scientific
Atlanta cable converter. However, if you have another brand or model of cable
converter or satellite service that you would like to control, then you’ll need to
perform the following steps to unlock the ID Lock, enter in a new manufacturer’s
code, and lock the ID Lock again.
1 Turn on the cable converter.
2 On the remote control, press CBL once; it will blink once. Then press and hold SETUP until
the CBL key blinks twice, then release SETUP.
3 Enter 9 - 8 - 2. The CBL key will blink four times, indicating ID Lock is unlocked.
4 Upon completion, perform the remaining steps (5 and 6 on this page) to again lock the ID
Lock.
5 On the remote control, press CBL once; it will blink once. Then press and hold SETUP until
the CBL key blinks twice, then release SETUP.
6 Enter 9 - 8 - 2. The CBL key will blink twice, indicating ID Lock is again locked.
E-4
equipment/
self-installation
Programming “Tune-In” Keys for Specific Channels
The Atlas Universal Remote Control includes three “Tune-In” keys (located
directly below the MUTE and LAST keys). Each can be programmed to remember
three of your favorite cable channel settings for a total of nine channels. If you
want to change the cable channels in a previously-programmed “Tune-In” key,
you’ll need to clear the key first.
To Program A “Tune-In” Key:
1 On the remote control, press CBL once; it will blink once. Then press and hold SETUP until
the CBL key blinks twice, then release SETUP.
2 Enter 9 - 9 - 5. The CBL key will blink twice. Then select a “Tune-In”key and press it once.
3 Press CBL once followed by the channel number to be programmed (e.g., 3 - 9).
NOTE: If you are programming a channel for a Digital Cable Converter, you need to enter all
channels in a 3-digit channel format. For example, if the desired channel is 39, then enter it as 0 - 3
- 9.
4 Press and hold SETUP until the CBL key blinks twice, then release SETUP.
5 To add another channel, repeat steps 1 through 4, substituting the new channel to be
added in step 3.
NOTE: Programming more than three channels on the same “Tune-In” key will overwrite previous
settings.
To Clear A “Tune-In” Key:
1 On the remote control, press CBL once; it will blink once. Then press and hold SETUP until
the CBL key blinks twice, then release SETUP.
2 Enter 9 - 9 - 5. The CBL key will blink twice. Then select a “Tune-In”key you want to clear
and press it once.
3 Press and hold SETUP until the CBL key blinks twice, then release SETUP.
4 This “Tune-In” key is now clear and ready for reprogramming. If desired, repeat steps 1
though 3 in this section to clear another “Tune-In” key.
Using the Master Power Key
The Atlas Universal Remote Control has a unique feature that allows you to
sequentially turn on or o up to five of your home entertainment devices with a
single key press.
To Program The Master Power Key:
1 On the remote control, press and hold SETUP until the last-selected device key blinks
twice, then release SETUP.
2 Enter 9 - 9 - 5. The last-selected device key will blink twice. Then press PWR once.
3 For the first device you want in the power on sequence, press a device key (e.g.,CBL) once.
Then press PWR once.
4 Repeat step 3 up to four more times to add the second, third, fourth, and fifth device, as
desired.
5 To save the settings and exit the program, press and hold SETUP until the last-selected
device key blinks twice, then release SETUP.
E-5
equipment/
self-installation
To Operate The Master Power Key:
NOTE: If MASTER POWER is not programmed, pressing it will only command the last-
selected device to power on or off.
1 After programming, point the remote control at the devices and press “CBL” once.
2 Press and hold PWR for at least 2 seconds. You will see the devices power on or off
according to the programmed sequence.
To Clear The Master Power Key:
1 Perform steps 1 and 2 in the first section above, “To Program The Master Power Key.”
2 To clear the settings and exit the program, press and hold SETUP until the last-selected
device key blinks twice, then release SETUP.
Re-Assigning Device Keys
The Atlas Universal Remote Control can be set up to control a second device. For
example, to have the unit control a TV, a Cable Converter, and two DVD Players,
you will need to re-assign the unused AUX key to operate the second DVD Player
as follows:
NOTE: AUX is preset at the factory to control an RCA VCR. Performing the below steps
will overwrite those settings.
1 On the remote control, press AUX once; it will blink once. Then press and hold SETUP until
the AUX key blinks twice, then release SETUP.
2 Enter 9 - 9 - 2. The AUX key will blink twice.
3 Press DVD once, then press AUX once. The AUX key will blink twice.
4 The AUX key is now ready to be programmed for your second DVD player.
To re-assign other device keys, repeat steps 1 through 4 and substitute the key
sequence using the following chart:
NOTE: Only one device can be assigned to an unused device key at a time.
To Re-Assign Perform Key Sequence
AUX as 2nd AUD key: AUX - SETUP - 9 - 9 - 2 - AUD - AUX
AUX as 2nd TV key: AUX - SETUP - 9 - 9 - 2 - TV - AUX
AUX as 2nd CBL key: AUX - SETUP - 9 - 9 - 2 - CBL - AUX
AUX back to AUX: AUX - SETUP - 9 - 9 - 2 - AUX - AUX
To re-assign another unused device key, substitute it for the AUX key above
and then perform the sequence. For example, to re-assign an unused AUD key
as a second DVD key, perform AUD - SETUP - 9 - 9 - 2 - DVD - AUD. When a re-
assignment is done, the selected device key (e.g., AUD) will blink twice to confirm
your choice.
Changing Volume Lock
On this remote control, Global Volume Lock is set to TV, so you can control TV
volume while in the AUX, DVD, TV or CBL mode. If desired, you can still perform
Individual Volume Unlock on a selected device to set its volume control for
independent operation.
NOTE: The audio mode’s volume controls are active regardless of Volume Lock settings.
However, if you lock the volume controls to the AUD mode, you will have control of the
audio device’s volume in all other modes (i.e., AUX, DVD, TV, and CBL).
E-6
equipment/
self-installation
To Unlock Volume Control For A Single Device
(Individual Volume Unlock):
1 Assuming Global Volume Lock is active, select a mode on the remote control that you
want to unlock (e.g.,CBL) and press it once. Next, press and hold SETUP until the device
key blinks twice, then release SETUP.
2 Enter 9 - 9 - 3. The last-selected device key will blink twice.
3 Press VOL- once. The last-selected device key will blink four times.
4 Repeat steps 1 through 3 (of this section) for each device you want volume to be unlocked.
5 Now, after you select a device that has volume unlocked (e.g., CBL), pressing
VOL+, VOL-, or MUTE will control the device’s volume only in its own mode.
To Unlock All Volume Control
(Global Volume Unlock):
NOTE: Performing these instructions will set independent volume control for all
programmed devices.
1 On the remote control, press and hold SETUP until the last-selected device key blinks
twice, then release SETUP.
2 Enter 9 - 9 - 3. The last-selected device key will blink twice.
3 Press VOL+ once. The last-selected device key will blink four times.
To Lock Volume Control To One Mode
(Global Volume Lock):
NOTE: The audio mode’s volume controls are active regardless of Volume Lock
settings. However, if you lock the volume controls to the AUD mode, you will have
control of the audio device’s volume in all other modes (i.e., AUX, DVD, TV, and CBL).
1 On the remote control, press and hold SETUP until the last-selected device key blinks
twice, then release SETUP.
2 Enter 9 - 9 - 3. The last-selected device key will blink twice.
3 Select a mode (e.g., TV) where you want to globally lock the volume controls. The selected
device key will blink twice.
4 Now,when you press VOL+, VOL-, or MUTE, the volume of the selected device (e.g., TV) can
be controlled regardless of mode.
E-7
equipment/
self-installation
WOW! Atlas Cable Remote Control Codes
Use these codes if you have the WOW! Atlas Remote (page C-3)
For the most current WOW! Atlas remote programming, please visit www.wowway.com/referenceguide
SETUP CODES FOR AUDIO
AMPLIFIERS:
Adcom 0577, 1100
Bose 0674
Durabrand 1561
Elan 0647
GE 0078
Harman/Kardon 0892
JVC 0331
Left Coast 0892
Lenoxx 1561
Luxman 0165
Marantz 0892, 0321
McIntosh 0251
Nakamichi 0321
NEC 0264
Optimus 0395, 0823
Parasound 0246
Philips 0892
Pioneer 0823
Polk Audio 0892
RCA 0823
Realistic 0395
Sansui 0321
Shure 0264
Sony 0689, 0815, 1126
Soundesign 0078, 0211
Victor 0331
Wards 0078, 0211
Yamaha 0354, 0133
SETUP CODES FOR AUDIO
RECEIVERS:
ADC 0531
Aiwa 1405, 0189, 0121, 0405,
1243, 388, 1641
Akai 1512
Alco 1390
Amphion Media Works 1563, 1615
AMW 1563, 1615
Anam 1609, 1074
Apex Digital 1257, 1430, 1774
Arcam 1120
Audiotronic 1189
Audiovox 1390, 1627
B & K 0701, 0820, 0840
BK 0702
Bose 1229, 1629, 1841, 1933
Cambridge Soundworks 1370
Capetronic 0531
Carver 1189, 0189
Classic 1352
Coby 1389
Curtis Mathes 0080
Daewoo 1250
Delphi 1414
Denon 1360, 0004, 1142
Fisher 1801
Gateway 1517
Go Video 1532
Harman/Kardon 0110, 0189, 0891, 1304,
1306
Hitachi 1801
Integra 0135, 1298, 1320
JBL 0110, 1306
JVC 1374, 1495, 1811, 1871
Kenwood 1313, 1570, 1569, 0186
KLH 1390, 1412, 1428
Koss 1366, 1497
Lasonic 1798
LG 1293
Linn 0189
Liquid Video 1497
Magnavox 1189, 1269, 0189, 0391,
0531, 1514
Marantz 1189, 1269, 0189, 1289
Mitsubishi 1393
Norcent 1389
Nova 1389
Onkyo 0135, 0842, 1298, 1320,
1531
Optimus 1023, 0080, 0186, 0531,
0670, 1074
Oritron 1366, 1497
Panasonic 1308, 1518, 0309, 0367,
1288, 1316, 1548, 1633,
1763, 1764
Philips 1189, 1269, 0189, 0391,
1120, 1266
Pioneer 1023, 0014, 0080, 0150,
0244, 0531, 0630, 1384
Polaroid 1508
Polk Audio 0189, 1289, 1414
Proscan 1254
RCA 1023, 1609, 1254, 0080,
0531, 1074, 1390, 1511
Rio 1869
Samsung 1295, 1500
Sansui 0189
Sanyo 1251, 1469, 1801
Sharp 0186, 1286
Sharper Image 1556
Sherwood 1077, 1517, 1653
Sirius 1627, 1811, 1987
Sonic Blue 1532, 1869
Sony 1058, 1441, 1258, 1759,
1622, 0474, 1349, 1406,
1442, 1558, 1658, 1758,
1858
Soundesign 0670
Stereophonics 1023
Sunfire 1313
Teac 1074, 1390, 1528
Technics 1308, 1518, 0309
Thorens 1189
Toshiba 1788
Venturer 1390
Wards 0189, 0014, 0080
XM 1406, 1414
Yamaha 0176, 0186, 1176, 1276,
1331, 1375
Zenith 0857, 1293
SETUP CODES FOR DVD PLAYERS:
Accurian 1072, 1416
Adcom 1094
Advent 1016
Aiwa 0641
Akai 0695, 0770, 0899, 1089
Alco 0790
Allegro 0869
Amphion Media Works 0872, 1245
AMW 0872, 1245
Apex Digital 0672, 0717, 0755, 0794,
0796, 0797, 0830, 1004,
1020, 1056, 1061, 1100
Arrgo 1023
Aspire Digital 1168, 1407
Audiologic 0736
Audiovox 0790, 1041, 1071, 1072,
1121, 1122
Axion 1071, 1072
B & K 0655, 0662
BBK 1224
Bel Canto Design 1571
Blaupunkt 0717
Blue Parade 0571
Broksonic 0695, 0868, 1419
Buffalo 1882
Cary Audio Design 1477
CAVS 1057
Centrios 1577
Cinea 0831
Cinego 1399
CineVision 0876, 0833, 0869
Citizen 1277
Coby 0778, 0852, 1086, 1107,
1165, 1177, 1351
Craig 0831
Curtis Mathes 1087
CyberHome 0816, 0874, 1023, 1024,
1117, 1129, 1502, 1537
D-Link 1881
Daewoo 0784, 0705, 0833, 0869,
1169, 1172, 1234, 1242,
1441, 1443
Denon 0490, 0634
Desay 1407, 1455
Diamond Vision 1316, 1609, 1610
Disney 0675, 1270
Dual 1068, 1085
Durabrand 1127
DVD2000 0521
Emerson 0591, 0675, 0821, 1268
Enterprise 0591
ESA 0821, 1268, 1443
E-8
equipment/
self-installation
Fisher 0670, 1919
Funai 0675, 1268, 1334
Gateway 1073, 1077, 1158
GE 0522, 0815, 0717
Go Video 0744, 0715, 0741, 0783,
0833, 0869, 1044, 1075,
1099, 1144, 1158, 1304,
1443, 1730
Go Vision 1071, 1072
GoldStar 0741
GPX 0699, 0769
Greenhill 0717
Harman/Kardon 0582, 0702
Hitachi 0573, 0664, 1247, 1919
Hiteker 0672
iLo 1348, 1472
Initial 0717, 1472
Innovative Technology 1542
Insignia 1268
Integra 0627
Jaton 1078
JBL 0702
Jensen 1016
JSI 1423
JVC 0558, 0623, 0867, 1164,
1275, 1602, 1863
jWin 1049, 1051
Kawasaki 0790
Kenwood 0490, 0534, 0682, 0737
KLH 0717, 0790, 1020,
1149,1261
Konka 0711, 0719, 0720, 0721
Koss 0651, 0896, 1423
Kreisen 1421
Landel 0826
Lasonic 0798, 1173
Lenoxx 1127
LG 0591, 0741, 0801,
0869,1526
LiteOn 1058, 1158, 1416, 1440
Loewe 0511
Magnavox 0503, 0539, 0646, 0675,
0821, 1268, 1506
Malata 0782, 1159
Marantz 0539
McIntosh 1273
Memorex 0695, 0831, 1270
Microsoft 0522, 1708
Mintek 0839, 0717, 1472
Mitsubishi 1521, 0521
Momitsu 1082
NAD 0741
Nakamichi 1222
NEC 0785
Nesa 0717, 1603
NeuNeo 1454
Next Base 0826
NexxTech 1402
Norcent 1003, 0872, 1107, 1265,
1457
Onkyo 0503, 0627, 0792
Oppo 1224, 1525
OptoMedia Electronics 0896
Oritron 0651
Panasonic 0490, 0632, 0703, 1362,
1462, 1490, 1762
Philips 0503, 0539, 0646, 0675,
0854, 1260, 1267, 1354
Pioneer 0525, 0571, 0631, 0632
Polaroid 1020, 1061, 1086, 1245,
1316, 1478, 1480, 1482
Polk Audio 0539
Portland 0770
Presidian 0675, 1072
Prima 1016
Primare 1467
Princeton 0674
Proscan 0522
ProVision 0778
Qwestar 0651
RCA 0522, 0571, 0717, 0790,
0822, 1022, 1132, 1193
Rio 0869
RJTech 1360
Rotel 0623, 1178
Rowa 0823
Sampo 0698, 0752, 1501
Samsung 0490, 0573, 0820, 0899,
1044, 1075
Sansui 0695
Sanyo 0670, 0695, 0873, 1919
Sensory Science 1158
Sharp 0630, 0675, 0752, 1256
Sharper Image 1117
Sherwood 0633, 0770, 1043, 1077,
1889
Shinsonic 0533, 0839
Sigma Designs 0674
Sonic Blue 0869, 1099
Sony 0533, 1533, 0864,
1033,1431, 1432, 1433,
1548, 1892
Sound Mobile 1298
Sova 1122
Sungale 1074, 1532
Superscan 0821
SVA 0860, 1105
Sylvania 0675, 0821, 1268
Symphonic 0675, 0821
TAG McLaren 0894
Teac 0790, 0809
Technics 0490, 0703
Technosonic 0730
Techwood 0692
Terapin 1031
Theta Digital 0571
Toshiba 0503, 0695, 1045, 1154,
1854
Tredex 0799, 0800, 0803, 0804
Urban Concepts 0503
US Logic 0839
Valor 1298
Venturer 0790
Vialta 1509
Vizio 1064, 1226
Vocopro 1027, 1360
Xbox 0522, 1708
Xwave 1001
Yamaha 0490, 0539, 0545
Zenith 0503, 0591, 0741, 0869
Zoece 1265
SETUP CODES FOR TVS:
A-Mark 0003
Abex 0032
Accurian 1803
Action 0873l
Admira 0093, 0463
Advent 0761, 0783, 0815, 0817,
0842, 1933
Adventura 0046
Aiko 0092
Aiwa 0701
Akai 0812, 0702, 0030, 0098,
0672, 1207, 1903, 1935
Alaron 0179, 0183, 0216
Albatron 0700, 0843
Ambassador 0177
America Action 0180
Ampro 0751
Anam 0180, 0004, 0009, 0068
Anam National 0055, 0161
AOC 0030, 0003, 0019, 0052,
0137, 0185, 1365
Apex Digital 0748, 0879, 0765, 0767,
0890, 1217, 1943
Archer 0003
Astar 1548
Audiovox 0451, 0180, 0092, 0003,
0623, 0710, 0802, 0846,
0875, 1284, 1937, 1951,
1952
Aventura 0171
Axion 1937
Belcor 0019
Bell & Howell 0154, 0016
BenQ 1032, 1315
Bradford 0180
Brockwood 0019
Broksonic 0236, 0463, 0003, 1935,
1938
Byd:sign 1309, 1311
Cadia 1283
Candle 0030, 0046, 0056, 0186
Carnivale 0030
Carver 0054, 0170
CCE 0217, 0329
Celebrity 0000
E-9
equipment/
self-installation
Celera 0765
Champion 1362
Changhong 0765
Cinego 1986
Citizen 0060, 0030, 0092, 0039,
0046, 0056, 0186, 0280
Clairtone 0185
Clarion 0180
Commercial Solutions 1447, 0047
Concerto 0056
Contec 0180, 0157, 0158, 0185
Craig 0180, 0161
Crosley 0054
Crown 0180, 0039
Curtis Mathes 0047, 0054, 0154, 0451,
0093, 0060, 0702, 0030,
0145, 0166, 1347, 1147,
0747, 0466, 0056, 0039,
0016
CXC 0180
CyberHome 0794
Cytron 1326
Daewoo 0451, 0092, 1661, 0019,
0039, 0066, 0067, 0091,
0623, 0661, 0672
Daytron 0019
Dell 1080, 1178, 1264, 1403
Denon 0145, 0511
Denstar 0628
Diamond Vision 1996, 1997
Dumont 0017, 0019
Durabrand 0463, 0180, 0178, 0171,
1034, 0003
Dwin 0720, 0774
Dynatech 0049
Electroband 0000, 0185
Electrograph 1623, 1755
Electrohome 0381, 0389, 0409
Emerson 0154, 0236, 0463, 0180,
0178, 0171, 1963, 1944,
0623, 0282, 0280, 0270,
0185, 0183, 0182, 0181,
0179, 0177, 0158, 0039,
0038, 0019
Emprex 1422, 1546
Envision 0030, 0813, 1365
Epson 0833, 0840, 1290
ESA 0812, 0171, 1944, 1963
Fisher 0154, 0159
FlexVision 0710
Fujitsu 0179, 0186, 0683, 0809,
0853
Funai 0180, 0171, 0179, 1271,
1963
Futuretech 0180
Gateway 1001, 1002, 1003, 1004,
1755, 1756
GE 1447, 0047, 0051, 0451,
0178, 1347, 0747, 0282,
0279, 0251, 0174, 0138,
0135, 0055, 0029, 0027,
0021
Gibralter 0017, 0030, 0019
Go Video 0886
GoldStar 0178, 0030, 0001, 0002,
0019, 0032, 0106, 0409
Goodmans 0360
Gradiente 0392
Grunpy 0180, 0179
Haier 1034, 0768
Hallmark 0178
Hannspree 1348, 1351, 1352
Hantarex 1338
Harley Davidson 0043, 0179
Harman/Kardon 0054, 0078
Harvard 0180, 0068
Havermy 0093
Helios 0865
Hello Kitty 0451
Hewlett Packard 1088, 1089, 1101, 1494,
1502
Hisense 0748
Hitachi 1145, 0145, 0016, 0032,
0038, 0056, 0095, 0097,
0151, 0173, 0227, 0279,
0409, 0413, 0797, 1960
HP 1088, 1089, 1101, 1494,
1502
Hyundai 0849, 1219, 1294
iLo 1286, 1603, 1990
Infinity 0054
Initial 1603, 1990
Insignia 0171, 1204, 1326, 1517,
1963, 2002
Inteq 0017
Janeil 0046
JBL 0054
JCB 0000
Jensen 0761, 0050, 0815, 0817,
1299, 1933
JVC 0053, 0036, 0069, 0160,
0169, 0182, 0731, 1253
Kamp 0216
Kawasho 0158, 0216, 0308
Kaypani 0052
KEC 0180
Kenwood 0030, 0019
KLH 0765, 0767, 1962
Kloss 0024, 0046, 0078
KMC 0106
Konka 0628, 0632, 0638, 0703,
0707
Kost 1262, 1483
KTV 0180, 0030, 0039, 0183,
0185, 0217, 0280
LG 1265, 0178, 0442, 0700,
0829, 0856, 1178, 1325,
1423, 1758, 1993
Loewe 0136
Logik 0016
Luxman 0056
LXI 0047, 0054, 0154, 0156,
0178, 0148, 0747
Magnavox 1454, 0054, 0030, 0706,
1963, 1944, 1525, 1254,
1198, 0802, 0386, 0230,
0187, 0186, 0179, 0096,
0036, 0028, 0024, 0020
Majestic 0015, 0016
Marantz 0054, 0030, 0444, 0704,
0854, 0855, 1154, 1398
Matsushita 0250, 0650
Maxent 0762, 1211, 1755
Megapower 0700
Megatron 0178, 0145, 0003
MEI 0185
Memorex 0154, 0463, 0150, 0178,
0016, 0106, 0179
MGA 0150, 0178, 0030, 0019,
0155
Midland 0047, 0017, 0051, 0032,
0039, 0135, 0747
Mintek 1603, 1990
Minutz 0021
Mitsubishi 0093, 1250, 0150, 0178,
0014, 0019, 0098, 0155,
0331, 0358, 0836, 0868,
1550
Monivision 0700, 0843
Motorola 0093, 0055, 0835
Moxell 0835
MTC 0060, 0030, 0019, 0049,
0056, 0091, 0185, 0216
Multitech 0180, 0049, 0217
NAD 0156, 0178, 0866
NEC 0030, 0019, 0036, 0056,
0170, 0434, 0497, 0882,
1398, 1704
Neovia 1338
NetTV 0762, 1755
Nikko 0178, 0030, 0092, 0317
Noblex 0430
Norcent 0748, 0824, 1089, 1365,
1589, 1590, 1591
Norwood Micro 1286, 1296, 1303
Noshi 0018
NTC 0092
Olevia 1144, 1240, 1331, 1610
Olympus 1342
Onwa 0180
Optimus 0154, 0250, 0166, 0650
Optoma 0887
Optonica 0093, 0165
Orion 0236, 0463, 1463, 0179
Panasonic 0250, 0051, 0055, 0162,
0226, 0338, 0375, 0650,
1291, 1410, 1941, 1946,
1947
Penney 0047, 0156, 0051, 0060,
0178, 0030, 1347, 0747,
0309, 0149, 0138, 0135,
0110, 0039, 0032, 0027,
0021, 0019, 0018, 0003,
0002
Petters 1523
Philco 0054, 0030, 0019, 0020,
E-10
equipment/
self-installation
0028, 0096, 0302
Philips 1454, 0054, 0690, 1154,
1483
Pilot 0030, 0019, 0039
Pioneer 0166, 0038, 0172, 0679,
0866, 1260, 1398
Polaroid 0765, 0865, 1262, 1276,
1314, 1316, 1326, 1327,
1328, 1341, 1498, 1523,
1991, 1992
Portland 0092, 0019, 0039
Prima 0761, 0783, 0815, 0817,
1933
Princeton 0700, 0717
Prism 0051
Proscan 1447, 0047, 0747, 1347
Proton 0178, 0003, 0031, 0052,
0466
Protron 1320, 1323
Proview 0835, 1401, 1498
Pulsar 0017, 0019
Quasar 0250, 0051, 0055, 0165,
0219, 0650
RadioShack 0047, 0154, 0180, 0178,
0030, 0019, 0032, 0039,
0056, 0165, 0409, 0747
RCA 1447, 0047, 2002, 1958,
1953, 1948, 1547, 1347,
1247, 1147, 1047, 0747,
0679, 0278, 0174, 0135,
0090, 0038, 0029, 0019,
0018
Realistic 0154, 0180, 0178, 0030,
0019, 0032, 0039, 0056,
0165
Rhapsody 0183, 0185, 0216
Runco 0017, 0030, 0251, 0497,
0603, 1398
Sampo 0030, 0032, 0039, 0052,
0100, 0110, 0762, 1755
Samsung 0060, 0812, 0702, 0178,
0030, 1903, 1575, 1395,
1312, 1060, 0814, 0766,
0427, 0408, 0329, 0056,
0032, 0019
Samsux 0039
Sansui 0463, 1409, 1935
Sanyo 0154, 0088, 0107, 0146,
0159, 0232, 0484, 0799,
0893, 1142
Sceptre 0878, 1217, 1360, 1599
Scimitsu 0019
Scotch 0178
Scott 0236, 0180, 0178, 0019,
0179, 0309
Sears 0047, 0054, 0154, 0156,
0178, 0171, 0015, 0056,
0146, 0148, 0149, 0159,
0168, 0179, 0281, 0747
Sharp 0093, 0039, 0153, 0157,
0165, 0220, 0281, 0386,
0398, 0491, 0688, 0689,
0818, 0851, 1602
Sheng Chia 0093
Sherwood 1399
Shogun 0019
Signature 0016
Signet 1262
SIM2 Multimedia 1297
Simpson 0186, 0187
Sony 1100, 0000, 0011, 0080,
0111, 0273, 0353, 0810,
0834, 1317
Soundesign 0180, 0178, 0179, 0186
Sova 1320, 1952
Soyo 1520
Spectricon 0003, 0137
Squareview 0171
SSS 0180, 0019
Starlite 0180
Studio Experience 0843
Superscan 0093, 0864
Supre-Macy 0046
Supreme 0000
SVA 0748, 0587, 0768, 0865,
0870, 0871, 0872
Sylvania 0054, 0030, 0171, 0020,
0028,0065, 0096, 0381,
1271, 1944, 1963
Symphonic 0180, 0171, 1944
Syntax 1144, 1240, 1331
Tandy 0093
Tatung 0003, 0049, 0055, 0396,
1101, 1285, 1286, 1287,
1288, 1361, 1756
Technics 0250, 0051
Technol Ace 0179
Technovox 0007
Techview 0847
Techwood 0051, 0003, 0056
Teknika 0054, 0180, 0150, 0060,
0092, 0016, 0019, 0039,
0056, 0175, 0179, 0186,
0312, 0322
Telefunken 0702, 0056, 0074
Tera 0031
Thomson 0209, 0210
TMK 0178, 0056, 0177
TNCi 0017
Toshiba 0154, 1256, 0156, 1265,
0060, 1945, 1935, 1704,
1656, 1635, 1356, 1343,
1325, 1306, 1156, 0845,
0832, 0650, 0149, 0036
Tosonic 0185
Totevision 0039
Trical 0157
TVS 0463
Ultra 0391, 1323
Universal 0027
Universum 1337
US Logic 1286, 1303
Vector Research 0030
Victor 0053
Video Concepts 0098
Vidikron 0054, 0242, 1398
Vidtech 0178, 0019, 0036
Viewsonic 0797, 0857, 0864, 0885,
1330, 1342, 1578, 1627,
1755
Viking 0046, 0312
Viore 1207
Visart 1336
Vizio 0864, 0885, 1499, 1756,
1758
Wards 0054, 0178, 0030, 1156,
0866, 0202, 0179, 0174,
0165, 0111, 0096, 0080,
0056, 0029, 0028, 0027,
0021, 0020, 0019, 0016
Waycon 0156
Westinghouse 0885, 0889, 0890, 1282,
1577
White Westinghouse 0463, 0623
Wyse 1365
Yamaha 0030, 0019, 0769, 0797,
0833, 0839
Zenith 0017, 0463, 1265, 0178,
0092, 0016
Zonda 0003
SETUP CODES FOR TVS (DLP)
Hewlett Packard 1494
HP 1494
LG 1265
Magnavox 1525
Mitsubishi 1250
Optoma 0887
Panasonic 1291
RCA 1447
Samsung 0812, 1060, 1312
SVA 0872
Toshiba 1265, 1306
Vizio 1499
SETUP CODES FOR TVS (HDTV)
Advent 0842
Hitachi 1960
Marantz 0854
Mitsubishi 0150
Panasonic 0250, 0650, 1291
Pioneer 0679
Princeton 0717
RCA 1447
Samsung 0812, 0702
Sharp 0688, 0689
Toshiba 1256
SETUP CODES FOR TVS (LCD)
Accurian 1803
Action 0873
Akai 1935
AOC 1365
Apex Digital 0890, 1217
Astar 1548
E-11
equipment/
self-installation
Audiovox 0180, 0710, 0802, 0846,
0875, 1284, 1937, 1951,
1952
BenQ 1315
Byd:sign 1309, 1311
Cadia 1283
CyberHome 0794
Dell 1080, 1178, 1264
Emprex 1422, 1546
Envision 0813, 1365
FlexVision 0710
Funai 0171
Go Video 0886
Hannspree 1348, 1351
Hewlett Packard 1088
HP 1088
Hyundai 0849, 1219, 1294
iLo 1286, 1603, 1990
Initial 1603, 1990
Insignia 1204, 1517, 2002
Jensen 1299
Kost 1262
LG 0856, 1178, 1993
Magnavox 1454, 0802, 1198
Marantz 0855
Maxent 0762, 1211
Mintek 1603, 1990
Mitsubishi 1250
NetTV 0762
Norcent 1365, 1589, 1591
Norwood Micro 1286, 1296
Olevia 1144, 1240, 1331, 1610
Panasonic 0650, 1941
Petters 1523
Philips 1454, 1483
Polaroid 1262, 1276, 1316, 1341,
1498, 1523
Protron 1320, 1323
Proview 1401
RCA 0047, 1958
Sampo 0762
Samsung 0812, 0766, 0814, 1395,
1575
Sansui 1409
Sanyo 1142
Sceptre 0878, 1217, 1360, 1599
Sharp 0093, 0818, 1602
Sherwood 1399
Signet 1262
Sony 0810
Sova 1320
Soyo 1520
Superscan 0864
SVA 0587, 0870, 0871
Sylvania 0171, 1271
Symphonic 0171
Syntax 1144, 1240, 1331
Tatung 1286
Techview 0847
Toshiba 0845, 1343, 1635, 1656
Ultra 1323
US Logic 1286
Vidikron 1398
Viewsonic 0857, 0864, 0885,
1330,1578, 1627
Visart 1336
Vizio 0864, 0885, 1756
Westinghouse 0885, 0889, 0890, 1282,
1577
Wyse 1365
Zenith 1265
SETUP CODES FOR VCRs
ABS 1972
Admiral 0048, 0209
Adventura 0000
Aiko 0278
Aiwa 0037, 0000, 0124, 0307,
0468
Akai 0041, 0049, 0053, 0061,
0106, 0175
Alienware 1972
America Action 0278
American High 0035
Asha 0240
Audiovox 0037, 0278
Beaumark 0240
Bell & Howell 0104
Broksonic 0184, 0121, 0209, 0002,
0211, 0295, 0361, 0479,
1479, 1815
Calix 0037
Canon 0035, 0102
Capehart 0020
Carver 0081
CCE 0072, 0278
Citizen 0037, 0278, 1278
Colt 0072
Craig 0037, 0047, 0240, 0072,
0271
Curtis Mathes 0060, 0035, 0162, 0041,
0760, 1035
Cybernex 0240, 0051
CyberPower 1972
Daewoo 0045, 0278, 0020, 0561,
0637, 1278
Daytron 0020
Dell 1972
Denon 0042
DirecTV 0739
Durabrand 0039, 0038
Dynatech 0000
Electrohome 0037
Electrophonic 0037
Emerex 0032
Emerson 0037, 0184, 0000, 0121,
0043, 0209, 0002, 0278,
1479, 1278, 0637, 1593,
0593, 0561, 0510, 0479,
0361, 0295, 0294, 0212,
0211, 0208, 0088, 0068,
0061, 0036
Fisher 0047, 0104, 0054, 0066
Fuji 0035, 0033
Funai 0000, 0593, 1593
Garrard 0000
Gateway 1972
GE 0060, 0035, 0240, 0065,
0202, 0760, 0761, 0807,
1035, 1060
Go Video 0232, 0279, 0432, 0526,
0643
GoldStar 0037, 0038, 0018, 1237
Gradiente 0000, 0408
Grundig 0195
Harley Davidson 0000
Harman/Kardon 0081, 0038, 0075
Harwood 0072, 0068
Headquarter 0046
Hewlett Packard 1972
HI-Q 0047
Hitachi 0000, 0042, 0041, 0065,
0082, 0089, 0105, 0166
Howard Computers 1972
HP 1972
Hughes Network Systems 0042, 0739
Humax 0739
Hush 1972
iBUYPOWER 1972
Jensen 0041
JVC 0067, 0041, 0008, 0206,
0207, 0384, 1707
KEC 0037, 0278
Keen 0693
Kenwood 0067, 0041, 0038, 0384
KLH 0072
Kodak 0035, 0037
LG 1037
Linksys 1972
Lloyd’s 0000, 0208
Logik 0072
LXI 0037
Magnasonic 0593, 1278
Magnavox 0035, 0039, 0081, 0000,
0149, 0110, 0563, 0593,
1593, 1781
Magnin 0240
Marantz 0035, 0081
Marta 0037
Matsushita 0035, 0162, 1162
Media Center PC 1972
MEI 0035
Memorex 0035, 0162, 0037, 0048,
0039, 0047, 0240, 0000,
0104, 0209, 0046, 0307,
0454, 0479, 1037, 1162,
1237, 1262
MGA 0240, 0043, 0061
MGN Technology 0240
Microsoft 1972
Mind 1972
Minolta 0042, 0105
Mitsubishi 0067, 0043, 0061, 0075,
E-12
equipment/
self-installation
0173, 0443, 0807
Motorola 0035, 0048
MTC 0240, 0000
Multitech 0000, 0072
NAD 0058
NEC 0104, 0067, 0041, 0038,
0040, 0050, 0082
Nikko 0037
Nikon 0034
Niveus Media 1972
Noblex 0240
Northgate 1972
Olympus 0035, 0226
Onkyo 0222
Optimus 1062, 0162, 0037, 0048,
0104, 0058, 0432, 0454,
0593, 1048, 1162, 1262
Optonica 0062
Orion 0184, 0209, 0002, 0295,
0479, 1479
Panasonic 1062, 0035, 0162, 0077,
0102, 0225, 0226, 0227,
0378, 0454, 0616, 1035,
1162, 1262
Penney 0035, 0037, 0240, 0042,
0038, 0040, 0054, 1035,
1237
Pentax 0042, 0065, 0105
Philco 0035
Philips 0035, 0081, 0062, 0110,
0618, 0739, 1081, 1181
Pilot 0037
Pioneer 0067, 0058
Polk Audio 0081
Portland 0020
Presidian 1593
Profitronic 0240
Proscan 0060, 0202, 0760, 0761,
1060
Protec 0072
Pulsar 0039, 0051
Quarter 0046
Quartz 0046
Quasar 0035, 0162, 0077, 0454,
1035, 1162
RadioShack 0000, 1037
Radix 0037
Randex 0037
RCA 0060, 0240, 0042, 0149,
0058, 0065, 0077, 0105,
0106, 0202, 0760, 0761,
0807, 0880, 1035, 1060
Realistic 0035, 0037, 0048, 0047,
0000, 0104, 0046, 0062,
0066
ReplayTV 0614, 0616
Ricavision 1972
Ricoh 0034
Runco 0039
Salora 0075
Samsung 0240, 0045, 0051, 0053,
0739, 1014
Samtron 0643
Sanky 0048, 0039
Sansui 0000, 0067, 0209, 0041,
0082, 0271, 0479, 1479
Sanyo 0047, 0240, 0104, 0046,
0159
Scott 0184, 0045, 0121, 0043,
0210, 0211, 0212
Sears 0035, 0037, 0047, 0000,
0042, 0104, 0046, 0054,
0066, 0105, 1237
Sharp 0048, 0062, 0807, 0848
Shintom 0072
Shogun 0240, 0051
Singer 0072
Sonic Blue 0614, 0616
Sony 0035, 0032, 0033, 0000,
0011, 0034, 0636, 1032,
1232, 1972
Stack 9 1972
STS 0042
Sylvania 0035, 0081, 0000, 0043,
0110, 0593, 1593, 1781
Symphonic 0000, 0593, 1593
Systemax 1972
Tagar Systems 1972
Tatung 0041
Teac 0000, 0041
Technics 0035, 0162
Teknika 0035, 0037, 0000, 0052
Thomas 0000
Tivo 0618, 0636, 0739, 1996
TMK 0240, 0036, 0208
Toshiba 0045, 0043, 0066, 0210,
0212, 0366, 0845, 1008,
1145, 1972, 1996
Totevision 0037, 0240
Touch 1972
Unitech 0240
Vector 0045
Vector Research 0038, 0040
Video Concepts 0045, 0040, 0061
Videomagic 0037
Videosonic 0240
Viewsonic 1972
Villain 0000
Voodoo 1972
Wards 0060, 0035, 0048, 0047,
0081, 0240, 0000, 0042,
0072, 0149, 0062, 0212,
0760
White Westinghouse 0209, 0072, 0637
XR-1000 0035, 0000, 0072
Yamaha 0038
Zenith 0039, 0033, 0000, 0209,
0034, 0479, 0637, 1139,
1479
ZT Group 1972
E-13
equipment/
self-installation
Digital Cable Self-Installation
We’ve included everything you’ll need to hook up your new WOW! Digital
Cable service, including all the equipment and step-by-step, easy-to-follow
instructions.
Digital Cable Self-Start Checklist
Please go through the contents of this kit and familiarize yourself with each item.
If any equipment is missing please call WOW! toll free at 1-866-4WOW-NOW
(1-866-496-9669).
The Digital Cable Self-Start kit contains:
Digital Cable Receiver
Digital Remote Control (with batteries)
Receiver Power Cord
(2) 4ft. Cable (Coaxial) Cords
(1) 5ft. Cable (Coaxial) Cord
1 RCA Cord (Video/Audio Cable)
Digital Cable Receiver
Getting Started
IMPORTANT! Please review the “Important Rules for Safe Operation” section on page 56.
Step 1: Disconnect Your Digital Adapter (existing cable box)
If you do not currently have a Digital Adapter connected, please proceed to
Step 2.
• Turn off your Digital Adapter, TV and VCR.
• Unplug the Digital Adapter from the power source (wall electrical outlet).
• Unscrew and remove the main cable cord from the input plug on the back of your Digital
Adapter (the other end of this cable cord should come from your wall/floor).
• Unscrew and disconnect the cable from the output plug on the back of your Digital
Adapter (the other end of this cable cord should still be connected to your TV or VCR).
Your Digital Adapter is now disconnected and safe to remove.
Step 2: Position the Digital Cable Receiver
• Take your new Digital Cable receiver out of the kit, remove any plastic wrapping, and place
it where you’d like it to go in close proximity to your TV and VCR.
• Make sure you have enough room to make the necessary connections in the back of
the receiver.
The Digital Cable Receiver
E-14
equipment/
self-installation
Step 3: Connect the Digital Cable Receiver
• Determine the type of TV and VCR you have (stereo or non-stereo). If you have either a
stereo TV or VCR please proceed to Step 3a; if not, please continue.
• Plug the main cable cord (coming from the wall/floor) into the “Cable In” outlet on the back
of your Digital Cable receiver (receiver diagram Position 3, page E-13).
• Take the cable (coaxial) cord still connected to the TV/VCR and insert into the “Cable Out”
outlet on the back of your Digital Cable receiver (receiver diagram Position 2, page E-13).
If you do not have a Digital Adapter:
From your kit, gather the 3 cable cords. There are two dierent lengths.
Choose the cord that will best reach between the Digital Cable receiver and
your TV/VCR.
If you are connecting a TV with a VCR:
• Take one cable (coaxial) cord and insert one end into the “Cable Out”
outlet of the Digital Cable receiver and the other end into the “In” outlet
of the VCR.
• Take another cable (coaxial) cord and insert one end into the “Out” outlet
of the VCR and the other end into the “Cable/Antenna” outlet of the TV.
(See “Advanced Equipment Setup”, page E-16, Diagram B).
If you are connecting a TV only:
• Take one cable (coaxial) cord and insert one end into the cable/antenna
outlet on the TV and the other end into the “Cable Out” outlet on the
Digital Cable receiver.
(See “Advanced Equipment Setup”, page E-16, Diagram A).
• In your installation kit, find the power cord and plug it into the 120V AC outlet on the
back of the Digital Cable receiver (receiver diagram Position 4, page E-13). If your Digital
Receiver already has a power cord attached, leave outlet empty.
• Take the other end of the power cord and plug it into the power source (electrical outlet).
A series of codes will appear on the front panel then the green bypass button should light
up.
• Wait for the time to display on the front panel of the Digital Cable receiver (about 2 minutes).
NOTE: If you have a more advanced setup, please refer to additional connection
diagrams in “Advanced Equipment Setup,” on pages E-16 to E-17.
You are now ready to turn on your system.
• Manually turn on your TV. Tune to Channel 3 (Channel 4 in Cleveland).
• Press the POWER button on your Digital Cable receiver. You should now have a clear
picture on your TV. If you don’t have a clear picture, please see “Digital Cable Receiver
Setup Troubleshooting” on page E-18.
Step 3a: Stereo TV/VCR Connection
You will need to follow the steps below if you have a stereo TV or VCR.
• Find the RCA Cord in your Self-Start kit. The RCA Cord is the cable with three colored
prongs at the end: yellow for Video In/Out, white for Audio In/Out L and red for
Audio In/Out R.
E-15
equipment/
self-installation
If you are connecting a stereo TV and a non-stereo VCR:
• Take one end of the RCA cord and plug into the Audio Out R (red), Audio Out L (white) and
Video Out (yellow) outlets on the back of the Digital Cable receiver.
• Plug the other end of the RCA cord into the Video In (yellow), Audio In L (white), and Audio
In R (red) outlets on the back of your TV. (See “Advanced Equipment Setup”, page E-17,
Diagram E).
If you are connecting a stereo TV and a stereo VCR:
IMPORTANT: You will need two RCA cords to complete this setup. You may purchase an additional RCA cord at any electronics store.
• Take one of the RCA cords and plug into the Audio Out R (red), Audio Out L (white) and
Video Out (yellow) outlets on the back of the Digital Cable receiver.
• Plug the other end of the same RCA cord into the Video In (yellow), Audio In L (white) and
Audio In R (red) outlets on the back of your VCR.
• Take the second RCA cord and plug into the Audio Out R (red), Audio Out L (white) and
Video Out (yellow) outlets on the back of your VCR.
• Plug the other end of the second RCA cord into the Video In (yellow), Audio In L (white),
and Audio In R (red) outlets on the back of your TV. (See “Advanced Equipment Setup”,
page E-17 Diagram F).
NOTE: You will not need to use any other cable cords for setting up the Digital
Cable receiver.
• Plug the main cable cord (coming from the wall/floor) into the Cable In outlet on the back
of your Digital Cable receiver.
• Take the cable cord still connected to the TV/VCR and insert into the Cable Out outlet on
the back of your Digital Cable receiver (only if you did not use two RCA cords or an S-Video
cable in your setup).
• In your installation kit, find the power cord and plug it into the 120V AC outlet on the back
of the Digital Cable receiver (receiver diagram Position 4, page E-13).
• Take the other end of the power cord and plug it into the power source (wall/electrical
outlet). A series of codes will appear on the front panel then the green bypass button
should light up.
• Wait for the time to display on the front panel of the Digital Cable receiver (about 2 minutes).
NOTE: If you have a more advanced setup, please refer to additional connection
diagrams in “Advanced Equipment Setup” on pages E-16 and E-17.
You are now ready to turn on your system.
• Manually turn on your TV and your VCR. Tune your TV to Video 1 or Line In.
• Tune your VCR to Channel 3 (Channel 4 in Cleveland).
• Press the POWER button on your Digital Cable receiver. You should now have a clear
picture on your TV. If you don’t have a clear picture, please see Digital Cable Receiver
Troubleshooting on page E-18.
E-16
equipment/
self-installation
Advanced Digital Equipment Setup
Determine what electronic equipment you are connecting to your new digital
system. Identify whether or not this equipment has stereo (TV/VCR will have
Audio Out L and R outlets) or S-Video (TV/VCR will have an S-Video outlet) inputs.
Diagram A: Connecting a Non-Stereo TV –
Required Cables: 1 Coaxial Cable
NOTE: Audio output from the cable out is monaural (non-stereo).
Diagram B: Connecting a Non-Stereo TV and a Non-Stereo VCR – Required Cables: 2
Coaxial Cables
NOTE: Audio output from the Cable Out is monaural (non-stereo).
Diagram C: Connecting a Non-Stereo TV and a Stereo VCR – Required Cables: 2
Coaxial Cables
NOTE: This setup provides monaural (non-stereo) sound only.
Diagram D: Connecting a Stereo TV – Required Cables: 1 Set of RCA Cords
E-17
equipment/
self-installation
Diagram E: Connecting a Stereo TV and a Non-Stereo VCR – Required Cables:
1 Set of RCA Cords, 2 Coaxial Cables
NOTE: If you connect to S-Video Out, you must connect the Left and Right Audio Out to the Left and Right Audio In connectors on your TV, VCR
or stereo (this diagram shows a stereo TV connection). Audio output from the Cable Out is monaural (nonstereo). Audio output from the Cable
Out Left and Right is stereo.
Diagram F: Connecting a Stereo TV and a Stereo VCR – Required Cables: 2 Sets of
RCA Cords
IMPORTANT: You will need two RCA cords to complete this setup. You may purchase an additional RCA cord at any electronics store.
Diagram G: Connecting a Stereo TV and a Stereo VCR with S-Video –
Required Cables: 2 S-Video Cables, 2 Stereo Audio Cables
NOTE: If you connect to S-Video Out, you must connect the Left and Right Audio Out to the Left and Right Audio In connectors on your TV, VCR
or stereo.
Diagram H: Connecting a Stereo TV with S-Video – Required Cables: 1 S-Video
Cable, 1 Stereo Audio Cable
NOTE: If you connect to S-Video Out, you must connect the Left and Right Audio Out to the Left and Right Audio In connectors on your
TV, VCR or stereo.
E-18
equipment/
self-installation
Digital Cable Receiver Setup Troubleshooting
Please walk through the troubleshooting solutions below if you do not have a
picture, have a distorted picture, have no sound, or your Digital Cable receiver
does not respond.
No Picture
• Turn the TV on.
• Tune the TV to channel 3 (channel 4 in Cleveland) or Video 1, Line 1 if you used an RCA
cord.
• Check to see if your TV, VCR and Digital Cable receiver are plugged into an electrical outlet
that is controlled by a wall switch. If it is, make sure the switch is turned on.
• Verify that all cable cords are properly connected. You may want to walk through your
connection diagram again.
• If you are using an RCA cord, make sure the VCR is on (set to Video 1 or Line 1).
Distorted Picture or Picture “Ghosting”
• Tune the TV to channel 3 (channel 4 in Cleveland) or Video 1, Line 1 if you used an RCA
cord.
• Verify that all cable cords are properly connected and tightened. You may want to walk
through your connection diagram again.
No Sound
• Check to make sure the volume is turned up on both the TV and the Digital Receiver.
• Press the TV button then the mute button. Verify that neither the mute button nor the SAP
feature is activated.
• Review all suggestions from “No Picture”above.
Digital Cable Receiver Does not Respond
• Check to see if your TV, VCR and Digital Cable receiver are plugged into an electrical outlet
that is controlled by a wall switch. If so, make sure the switch is turned on.
• Verify that all cable cords are properly connected.
• Press the POWER button on the Digital Cable receiver.
If the Remote Control Isn’t Working
This is usually because the remote control needs new batteries. Replace the
existing batteries with two new AAA batteries. The Atlas remote (shown on page
C-3) uses two AA batteries.
IMPORTANT: Replace batteries within 2 minutes of removing old ones to avoid losing programmed settings.
If you are still experiencing problems, please contact WOW! toll free at
1-866-4WOW-NOW (1-866-496-9669).
E-19
equipment/
self-installation
Programming Your Digital Cable Remote Control
The Digital Remote Control is a universal remote designed to operate the
features of the Digital Cable receiver. Plus, it can be programmed to control most
of the basic functions of many TVs, VCRs and other devices. Inspect the front of
the Digital Remote. Across the top are four buttons labeled CBL, TV, VCR, AUX
(for DVDs, stereos, etc.). Pressing any of these buttons will determine which
device is being controlled. The CBL button has already been pre-programmed to
control the Digital Cable receiver. You will now be instructed, step-by-step, how
to program the TV and VCR functions.
1 Check the brand names of all the devices you will be connecting to your Digital Cable system
(TV, VCR, DVD, etc.). You will need the 3-digit code to program your devices. Find the codes for
each device on the following pages. Write your codes here for quick reference:
TV VCR OTHER
2 Repeat the following steps to program each of your devices (TV, VCR, DVD, etc.).
• Turn on the device that you want to program (using the ON/OFF button on the front of
the device).
• Press the specific device button (TV, VCR, AUX) on the remote and the SELECT button at
the same time and hold for 4 seconds (the device button on the remote will light up to
indicate it’s ready for programming).
• Point the Digital Remote toward the device you are programming and enter the first
3-digit code on the list for that device using the keypad number buttons. If the device is
still on, try the next code listed for your brand. Continue entering codes, one at a time,
until your device turns off.
• Store the code by pressing the device button on the remote again (the device button on
the remote will blink twice to confirm the code has been stored).
To Program Your Remote to Power On Multiple Devices At Once
(Power Macro)
1 Push the CBL button on the remote.
2 Simultaneously hold down SEL and ON/OFF until the CBL button lights up.
3 Press the device button(s) that you want to turn on (i.e. TV, VCR, and/or AUX).
4 Press the ON/OFF button.
5 Press the CH + button to store the information. Now when you press and hold down the
ON/OFF button, all the devices that are programmed in will power on simultaneously.
E-20
equipment/
self-installation
NAD 015 025
NEC 001 130 134 040 024 056
019
Nikei 043
Onking 043
ONWA 043
Optonica 019 081
Panasonic 034 056 080 164
Philco 001 003 024 056 059 060
063 064 127 143 164 004
Philips 164 093 038 005 001 003
004 059
Pioneer 025 135 004 023 076
Portland 004 143
Proscan 144 160 161 167
Proton 171 173 004 143
Quasar 034 056
Radio Shack 004 019 043 127 143
RCA 016 161 065 156 144 001
004 023 024 056 074 152
Realistic 007 019
Runco 072 169
Sampo 001 004 192
Samsung 004 101 127 133 143 160
Sanyo 007 057 082
Scott 004 028 043 048 143
Sears 094 015 028 030 004 007
057 082 143 160
Sharp 019 081 028 014 004 022
143 175
Signature 072
Sony 070 085 139 126
Soundesign 028 004 003 043
Spectricon 112
SSS 004 043
Sylvania 001 003 059 060 063 064
164 160 127
Symphonic 052
Tandy 081
Tatung 056 062
Technics 034 080
Techwood 004
Teknika 003 004 024 028 043 072
101 143
Telerent 072
Tera 172
TMK 004
Toshiba 015 003 040 062 101
Totevision 143
Universal 008
Video Concepts 146
Vidikron 174
Vidtech 004
Wards 004 008 019 028 060 061
064 072 074 164
Yamaha 004
York 004
Yupiteru 043
TV BRAND CODES
A Mark 112
Admiral 072 081 161
AKAI 001 146
AMPRO 073 167
ANAM 043 056 080 104 108 112
118 121
AOC 001 004 112
Candle 001 003 004
Cetronic 043
Citizen 001 003 004 101 143
Classic 043
Concerto 004
Contec 043
Coronado 143
Crown 143
Curtis Mathis 001 101 004 143
CXC 043
Daewoo 076 103 004 114 127 143
Daytron 004 143
Dynasty 043
Dynatech 062
Electrohome 024 143
Emerson 028 048 043 155 005 096
001 004 143 151 153 154
Fisher 007 057
Funai 028 043
Futuretech 043
GE 160 161 144 004 130 073
008 034 056 074 155
Goldstar 004 106 110 112 113 119
127 143
Hall Mark 004
Hitachi 163 007 004 010 011 023
075 143 158
Infinity 164
JBL 164
JCP 001
JC Penney 004 008 024 030 065 101
143 160
JVC 038 007 083 034
Kenwood 001 070
Kloss 059
KTV 043 143 154
Lodgenet 072
Loewe 164
Logik 072
Luxman 004
LXI 004
Magnavox 164 059 001 003 004 022
060 061 063 064 127
Marantz 001 164
Matsui 164
Memorex 007 072 004
MGA 001 004 024 042
Mitsubishi 004 024 040 042 109 146
191
MTC 001 004 062 101
Zenith 072 073 095 103
Zonda 112
VCR BRAND CODE
AIWA 034 161
AKAI 043 046 124 142 146
AMPRO 072
ANAM 031
Audio Dynamics 012 023 043
Broksonic 035 037 129
Canon 028 031
Capehart 108
Craig 001 040 135
Curtis Mathis 031 041
Daewoo 117 005 010 017 108 111
Daytron 108
DBX 012 023 043
Dynatech 034 053
Electrohome 059
Emerson 006 029 035 153 017 025
027 031 034 036 037 046
101 129 131 138
Fisher 001 009 010
Funai 034
GE 031 063 072 107 109 144
147
Go Video 132 136 003
Goldstar 004 112 020 101 123
Harmon Kardon 012 045
Hitachi 026 150 018 034 043 063
137
Instantreplay 031
JCL 031
JC Penney 004 012 040 101
Jenson 043
JVC 031 043 048 055 060 130
150 152 012
Kenwood 014 034 048 047
Lloyd 034
LXI 034 001 004 009 017 101
Magin 040
VCR BRAND CODE
Magnavox 067 031 034 041 068 154
156
Marantz 067 069 012 031
Marta 101
Matsui 027
MEI 031
Memorex 040 101 001 010 014 031
034 053 072 134 139
MGA 045 046 059
Minolta 004 020
Mitsubishi 059 061 004 020 046 051
142
MTC 034 040
Multitech 024 034
NEC 012 023 043 048
WOW! Digital Cable Remote Control Codes
If you’re not sure which remote you have, please refer to diagrams on pages C-1 & C-3.
Codes for the WOW! Atlas Remote shown on page C-3, can be found starting on page E-7.
E-21
equipment/
self-installation
Nordemende 043
Optonica 053 054
Panasonic 031 070 133 140
Pentax 004 002 031 063
Philco 031 034 067
Philips 031 067 034 054 101
Pilot 101
Pioneer 004 021 048
Portland 108
Pulsar 072
Quartz 014
Quasar 031 070 140
Radio Shack 101 123
RCA 144 147 107 109 031 004
020 034 040 041 141 158
Realistic 001 008 010 014 031 034
040 053 054 101
Ricoh 058
Runco 072
Salora 014
Samsung 017 040 107 109 113 115
124
VCR BRAND CODE
Sansui 043 048 135
Sanyo 001 010 040 014 134
Scott 017 037 129 131
Sears 017 081 001 004 008 009
010 014 020 101
Sharp 053 031 054 157 159
Shintom 024
Sony 056 057 058 001 009 031
052 053 155 002
Soundesign 034
STS 004
Sylvania 031 034 059 067
Symphonic 034
Tandy 010 034
Tatung 043
TEAC 034 043
Technics 031 070
Teknika 031 034 101
Thomas 034
TMK 006
Toshiba 017 131 004 008 059 082
150 047
Totevision 040 101
Unitech 040
Vector Research 012
Video Concepts 012 034 043 141
Videosonic 040
Wards 001 004 017 024 031 034
040 053 054 131
Yamaha 012 034 043
Zenith 072 034 048 056 058 080
101 153
STEREO BRAND CODE
3M 123
ADC 200
ADCOM 072 082 092 161
AIWA 025 071 104 114 170
AKAI 138
AMC 125 126 127
ANAM 019 081
Angstrom 142
Arcam 141
Audio Access 147
Audio Alchemy 135
Audiofile 203
B&K 096 097
Bose 070 071
BSR 210
California Audio 205
Capetronic 215
Carver 003 008 027 028 053 061
099 151 212
Casio 204 208 211 213 223 224
Chiro 140
Cinema Sound 001 134
Citation 148
Clarinette 208 211 224
Clarion 026
Curtis Mathis 204
CXC 043
Denon 001 105 155 196 199
Eiger 149
Fisher 008 151
Fosgate Audionics 062 157
Fraba 213 226
Genexxa 206 214
Haitai 005
Harmon Kardon 028 153 154 157 162
Hitachi 020
Inkel 005
JC Penney 102204
Jensen 058
JVC 013 163 176 177 178
Kenwood 005 008 057 146 166
Krell 150
Kyocera 200
Lexicon 120 167 171 172
Linn 124
Luxman 035 137 139 165
LXI 078 204
Magnavox 152 164 212
Marantz 027 036 087 212
Mcintosh 173
MCS 204
Memorex 214 219
MGA 202
Mission 212
Mitsubishi 180 202
Modulaire 208 211 224
NAD 048
Nakamichi 111 182 183
Niles 185
NSM 212
Onkyo 046 107 108
Optimus 206 214 219
Panasonic 007 195 205
Parasound 129 130 132
Philips 087 188 189 191 212
Pioneer 014 033 039 045 050 054
069 090 160 068 206 214
219
Proceed 144
Proton 207 212
Quasar 205
Radio Shack 211 224
RCA 010 117 156
Realistic 078 081 208 209
Runco 072 169
Rotel 074 083 085 212
SAE 212
Samsung 201
Sansui 027 110 111 119 198 212
Sanyo 151
Scott 019 081
Sears 204
Sharp 026 057 094
Sherwood 024 038
Sony 018 052 055 084 101 186
187
Soundesign 036
SSI 068
STS 200
Sylvania 212
STEREO BRAND CODE
Symphonic 209
Tandy 214 219
TEAC 019 059 081 111
Technics 007 076 088 122 193
205
TOSHIBA 112
VICTOR 013 063
WARDS 008
YAMAHA 021 026 031 067 192
YORX 208 211 224
ZENITH 143
E-22
equipment/
self-installation
DVD BRAND CODE
Alpine 145
Apex Digital 194 218
Denon 169 244
GE 248 249
Harmon Kardon 184
Hitachi 154
JVC 255
LG 175 217 253
Magnavox 222 243
Marantz 181 221
Mitsubishi 245
Myryad 158
NAD 197
Nakamichi 159
Onkyo 179 251
Panasonic 246 252
Philips 221 243
Pioneer 241 247 146
Proceed 190
Proscan 248 249
RCA 248 249
Samsung 242 254
Sharp 220
Sony 250
Tatung 158
Thompson 248 249
Toshiba 174 251
Yamaha 216 252
Zenith 175 217 253
WOW! Digital Cable Remote Control Codes Continued
LDP BRAND CODE
Daewoo 023
Denon 236
Goldstar 233
Kenwood 231
Lotte 232
Magnavox 232
Optimus 238
Panasonic 227
Philips 232
Pioneer 226
RCA 237
Realistic 238
Samsung 229
Sharp 231
Sony 228
Technics 227
Toshiba 231
Yamaha 239
TIVO BRAND CODE
Philips 133
Sony 136
E-23
digital video recorder
WOW! digital video recorder (dvr)
information
Controlling Live TV
Control a Live Program You Are Watching
The PAUSE, REWIND, FAST-FORWARD, PLAY, INSTANT REPLAY, and LIVE keys on
the remote control are used to control the live program in the Main screen (also
known as full-screen TV). These same keys are known as the dedicated DVR keys.
For example, when you are watching your favorite program and the telephone
rings, press PAUSE to pause the program for up to 1 hour, and then press REWIND
or FAST-FORWARD to reverse or advance one frame at a time. To resume watching
your favorite program, press PLAY, and then press REWIND or FAST-FORWARD to
cycle through three dierent speeds of rewind or fast-forward. To replay the last
8 seconds of a program, press INSTANT REPLAY. And to watch the live program
currently in progress, press LIVE.
Note: Use these same dedicated DVR keys to control the reduced screen (also known as the quarter screen) in the
program guide and in all DVR screens.
Pause a Live Program
The paused status bar appears when you press PAUSE.
Recording TV Programs
Record a TV Program You Are Watching
1 Press RECORD.
2 While in the Confirm Recording screen, press SELECT to record your TV program.
Note: The Record Indicator is lit on the front panel of the DVR receiver
3 To stop recording, press STOP and then follow the on-screen choices.
Record a TV Program From the Program
Guide
1 Press GUIDE.
2 Press the arrow keys to highlight a TV program,
and then press RECORD.
3 In the Confirm Recording screen, press A to
record the TV program. Note: The recording
program is highlighted in the program guide.
E-24
digital video recorder
Record Episodes of a TV Program
1 To record a single episode or all episodes of a
TV program, press GUIDE.
2 Highlight a TV program, and then press RECORD.
3 While in the Confirm Recording screen, press
to select more recording options.
4 While in the Edit Recording screen, press the arrow
keys to make your selections.
Note: The title of the fourth column will change
based upon your selections of single episode or all
episodes.
5 Press the “A” button to save your selections.
Using Picture-In-Picture (PIP)
Activate PIP On Your TV
While watching a program, press the
dedicated PIP ON key to activate the PIP
screen.
Notes:
• You can only use the dedicated DVR keys to
control the program shown in the Main screen.
• To change the channel in the PIP screen, use the
dedicated PIP CH+ and CH- keys.
• To pause or record the video in the PIP screen, swap
it to the Main screen.
Activate PIP From The Program Guide
From the program guide, press EXIT to close
the program guide, and then press PIP ON.
Swap The Main and PIP Screens
To swap the TV program that is in the
PIP screen to the Main screen, press the
dedicated PIP SWAP key.
Note: You will only hear the audio for the
program shown in the Main screen.
Move The PIP Screen
To move the PIP screen to a dierent corner
of the Main screen, press the dedicated PIP
MOVE key. You can move the PIP screen to
any of the four corners of the Main screen.
E-25
digital video recorder
Frequently Asked Questions
How far back can I rewind live TV?
The length of time you can rewind live TV depends on how long you have been
watching a single channel. Each time you change channels, a new copy is stored
to the built-in recorder. If you have been watching the same channel for 15
minutes, you can rewind for 15 minutes.
Can I record the video in the PIP screen?
Yes, but swap it into the Main screen first. After pressing RECORD and confirming the
recording, you can swap it back into the PIP screen and it will continue recording. You can
also press the dedicated PIP OFF key and the video will continue to record.
If I’ve been tuned to a program since it started, do I have to rewind to the
beginning to record the entire program?
No, if you have been tuned to the program since its beginning, just press
RECORD from any point in the program to record the entire program.
How will I know the Digital Video Recorder is almost out of recording space?
When you are viewing the list of your recorded programs, press the “B” (Preferences)
button. This will show you how much recording space has been used.
Can you playback more than one recording?
No, you cannot playback more than one recording at a time.
What happens if my Digital Video Recorder loses power temporarily?
Everything you have recorded is saved, based on the save time selected in the
Edit Recording screen. Your scheduled recordings during the time the Digital
Video Recorder lost power are the only recordings you may miss.
Do my Program Guide Parental Controls carry over to DVR recordings?
Yes, if you block programs by channel or rating in General Settings, those
settings are carried over to DVR recordings. For example, if you decide to block
all R-rated programs in General Settings, the R-rated programs will still be
recorded, but you cannot play them back until you enter the correct PIN.
Do I need my remote control to set or playback a recording?
No, you can use the front panel of the Digital Video Recorder to schedule a
recording from the program guide, or press the LIST key to access and playback
your recorded programs.
Can I copy recorded programs to a VCR?
Yes. Simply choose Copy to VCR from the Recorded Program Options menu and
follow the onscreen instructions to record to your VCR. (Note: WOW! does not
provide the cables for this type of connection, please refer to your VCR manual
for the correct cables to use with your VCR).
Can I record only new episodes of my favorite show?
Yes. Just choose New first-run episodes on this channel from the Recording
Options menu to record new episodes only.
Why do I have to power on my DVR each morning?
The DVR has a power saving mode. Between 1:15 am and 6:00 am the DVR will enter
a power saving mode if it is inactive. This will not aect the scheduled recordings
that may be set.
Will the DVR automatically erase programs I have recorded?
The DVR can be set to auto erase the oldest programs that are recorded if desired. To
turn this feature on, access the Preferences menu and select Turn ON Auto-Erase.
E-26
high-definition
WOW! HD reference guide
Welcome!
Congratulations on adding the WOW! HD Set-top to your television viewing
experience!
WOW! HD Set-tops provide you the ability to view cable television programming
for high-definition television (HDTV) as well as standard-definition television
(SDTV).
Before you Begin
• Read the IMPORTANT RULES FOR SAFE OPERATION below.
• If you plug the set-top into an outlet that is controlled by a wall switch, keep the switch
in the ON position. The on-screen guide is updated nightly. If the wall switch is in the OFF
position, your set-top will not receive the latest programming updates.
• Keep the top of the set-top free of all objects and electronic devices, including your TV.
• It is recommended that you connect a surge protector to your cable equipment and
electronic devices.
Important Rules for Safe Operation
Read and Retain These Instructions
• Read all of the instructions before you operate the set-top. Give particular attention to all
safety precautions. Retain the instructions for future reference.
• Comply with all warning and caution statements in the instructions. Observe all warning
and caution symbols that are affixed to this set-top.
• Comply with all instructions that accompany the set-top.
Placement
Place this set-top in a location that is close enough to an electrical outlet to
accommodate the length of the power cord. Place set-top on a stable surface.
The surface must support the size and weight of the set-top.
Ventilation
This set-top has openings for ventilation that protect it from overheating. To
ensure the reliability of the set-top, follow these guidelines to avoid obstruction
the openings:
• Do not place other equipment, lamps, books, or any other object on the top of this set-top.
• Do not place this set-top in any of the following locations:
--On a bed, sofa, rug or similar surface
--Over a radiator or a heat register
-- In an enclosure, such as a bookcase or equipment rack, unless the installation provides
proper ventilation.
E-27
high-definition
Cleaning the Set-Top
Before cleaning this set-top, unplug it from the electrical outlet. Use a damp
cloth to clean. Do not use a liquid cleaner or an aerosol cleaner. Do not use a
magnetic/static cleaning device (dust remover).
Object and Liquid Entry
Never push objects of any kind into this product through openings as they may
touch dangerous voltage points or short out parts that could result in a fire or
electric shock. Do not expose this set-top to liquid or moisture. Do not place set-
top on a wet surface. Do not spill liquids on or near set-top.
Accessories
Do not use accessories with this set-top unless recommended by your cable service
provider.
Overloading
Do not overload electrical outlets, extension cords, or integral convenience
receptacles, as this can result in a risk of fire or electric shock. For equipment
that requires battery power or other sources to operate, refer to the operating
instructions for that equipment.
Lightning and Power Surges
Ground your cable system to provide some protection against voltage surges
and built-up static charges. Plug your set-top into a surge protector to reduce
the risk of damage from lightning strikes and power surges. If you have
questions, call WOW! at 1-866-4WOW-NOW (1-866-496-9669).
Power Cord Protection
Arrange all power cords so that people cannot walk on the cords, place objects
on the cords, or place objects against the cords, which can damage the cords.
Give particular attention to the cords at the point at which the cord connects to
the plug, at electrical outlets, and at the places where the cords exit the set-top.
Power Sources
A label on this set-top indicates the correct power source for this set-top.
Operate this set-top only from an electrical outlet that has the voltage and
frequency that the label indicates. If you are unsure of the type of power supply
to your residence, consult your cable service provider or your local power
company.
Grounding
This set-top has a two-prong plug. Properly ground this set-top by inserting the
plug into a grounded electrical, two-socket outlet. If this plug is polarized, it has
one wide prong and one narrow prong. This plug fits only one way.
CAUTION:
To prevent electric shock, match wide blade of
plug to the wide slot, and then fully insert.
If you are unable to insert this plug fully into the outlet, contact an electrician to
replace your obsolete outlet.
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high-definition
Servicing
Do not open the cover of this set-top. If you open the cover, your warranty will be
void. Refer all servicing to qualified personnel only. Contact us for instructions.
Damage that Requires Service
For damage that requires service, unplug this
set-top from the electrical outlet. Contact WOW!
when any of the following occurs:
• There is damage to the power cord or plug
• Liquid enters the set-top
• There is exposure to rain or water
• Operation is not normal (the instructions in this guide describe the proper operation)
• Set-top is dropped or damaged
• Set-top exhibits a distinct change in performance
Upon completion of any service or repairs to this set-top, the WOW! service
technician will perform safety checks to determine that the equipment is in
proper operating condition.
Screen Burn-In Warning
Please refer to the user’s guide that came with your high-definition television
(HDTV) for an important message regarding images being permanently “burned
in” to your HDTV screen.
Connecting the Set-Top
Follow these steps using the connection diagrams on the following pages to
connect your HD Set-top box to your HDTV and other devices.
WARNING:
Electric Shock hazard! Unplug all electronic devices before
connecting or disconnecting any device cables.
1 Unplug all electronic devices before connecting the set-top.
2 Connect the set-top to your HDTV, VCR, and other devices as shown in the diagrams later in
this guide.
(The diagrams in this guide do not cover every possible wiring combination.)
3 Connect the set-top to the coaxial cable coming from the wall.
4 Plug the set-top and the TV into an AC power source, but do not turn on your set-top or
HDTV yet.
5 Wait for the front of your set-top to display one of the following:
• Current time
• Four dashes(----)
Important: It may take several minutes for the set-top to receive the latest software, programming
and service information. When the front panel displays the time or four dashes, the update is
complete.
6 After the update is complete, press POWER to turn on your set-top.
7 Turn on the power to your HDTV.
8 Press the Input or TV/Video key on the HDTV remote or on the HDTV and scroll to the
video input you chose for the connection. For example: Video 6.
E-29
high-definition
Wiring a HD Receiver
The following 2 diagrams display how a HD Receiver should be connected to a
HDTV.
HDTV Formats
Most HDTVs include YPbPr connectors for component video inputs, and your
HD Set-Top includes a YPbPr cable for these inputs. However, some HDTVs only
have RGB inputs. If you have one of these HDTVs, you may need an RGB adapter.
Check with us for information about receiving an RGB adapter. Also, some SDRVs
include YPbPr inputs. Your HD set-top will function correctly with these inputs
only when outputting in 480i mode.
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high-definition
Audio Output
To hear stereo sound, you must do one of the following:
• Connect stereo audio cables from the AUDIO OUT LEFT and RIGHT connectors on the set-
top to the AUDIO IN LEFT and RIGHT connectors on your HDTV.
• Connect an RCA cable from the DIGITAL AUDIO OUT on your set-top to the
DIGITAL AUDIO IN on your HDTV (if equipped) or stereo receiver.
In addition, you may also connect an S-Video cable from the S-VIDEO OUT
connector on the set-top to the S-VIDEO connector on the HDTV or VCR.
However, the S-VIDEO connection does not supply audio. You must also use
audio cables with the S-Video cable.
If you connect the set-top to your HDTV using only the coaxial cable at the
CABLE OUT connection, your HDTV will not receive stereo sound from your set-
top.
Note: S-Video and coaxial cables only deliver SDTV programming. They do not deliver
HDTV programming.
Using the Set-Top
After you set up your HD Set-Top, and the front panel displays the current time,
you can turn on the set-top and begin watching TV. Press the POWER button on
the front of the set-top to turn it on. We will send nightly programming updates
to your set-top (such as program guide information). You should leave your set-
top on at all times so that it can receive these updates.
Basic Remote Control Keys
• To turn the set-top on, press TV and then POWER.
• To change the channel, use CH+ and CH-.
• To adjust the volume, use VOL+ and VOL-.
• To view more information about the current program, press INFO.
Interactive Program Guide
The Interactive Program Guide organizes programs and events into listing by
channel, theme, or title. The current channel continues to display in the upper
right corner of the guide. The upper left corner displays information about the
highlighted program.
• To view or hide the guide, press Guide.
• To view information about a program, use the arrow keys on the
remote control
to highlight program.
• To view more information about the highlighted program press INFO.
• To view the highlighted program, press SELECT.
• The
keys provide additional functions that vary, based on the current
menu screen.
The functions assigned to each of these keys is shown on the bottom of the screen.
• To format the picture size if you have WOW! HD, please refer to the gray box on page C-7.
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high-definition
Setting Menu Options
Set-Top Menu Settings
The HD Set-Top oers the following two menu settings that you can use to
configure your set-top features, based on your preferences:
• The Quick Settings menu gives you quick access to the more commonly used settings
such as parental control, favorite channel lists, and sleep times.
• The General Settings menu gives you access to all of the quick settings plus advanced
settings, such as on-screen languages and Personal Identification Numbers (PINs)
To Access the Menus:
• Press SETTINGS once to view the Quick Settings menu. Press SETTINGS again to view the
General settings menu. Press SETTINGS a third time to hide both settings menus.
• Use the arrow keys to scroll through the settings options.
• Press SELECT to change the highlighted setting.
• Press INFO to learn more about the highlighted setting.
Troubleshooting
If your set-top does not function as expected, read the following conditions and
suggestions. If the situation persists, contact your cable service provider.
Questions About the Set-Top
If your set-top does not perform as expected, check the following conditions:
• Verify that the power to your TV is turned on.
• If plugged into a wall switch, verify the switch is in the ON position.
• Verify that all cables are properly connected.
• Verify that your TV is connected to the proper TV input port.
If your set-top does not perform as expected after checking the power, the
cables, and the output channel, check the following conditions:
No picture
• If your system includes a VCR or stereo, verify that you have properly connected them to
the set-top.
• Verify that the set-top Power light is on and the Bypass light is off.
No color
• Verify that the current TV program is broadcast in color.
• Adjust the TV color controls.
No sound
• If your setup includes a VCR or stereo, verify that you have properly connected them to the set-top
• Verify that the volume is turned up.
• Verify that the Bypass feature is disabled.
The TV Screen displays a message indicating that the set-top is automatically
updating its software. Wait for the time to appear on the front panel of your set-
top before continuing with the installation process. When the front panel displays
the time, the update is complete.
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high-definition
United States FCC Compliance
This equipment has been tested and found to comply with the applicable
limits of Part 15 of FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference
to radio or TV reception, which can be determined by turning the equipment o
and on. The user is encouraged to try to correct the interference by one or more
of the following measures:
• Increase the distance between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
• Consult an experienced radio/TV technician or WOW! for help.
Any changes or modifications not expressly approved by Scientific-Atlanta could
void the user’s authority to operate the equipment.
Important: The information shown in the FCC Declaration of Conformity paragraph
below is a requirement of the FCC and is intended to supply you with information
regarding the FCC approval of this device. The phone numbers listed are for FCC-
related questions only and not intended for questions regarding the connection
or operation for this device. Please contact WOW! for any questions you may have
regarding the operations or installation of this device.
Software and Firmware Use
Scientific-Atlanta, Inc. owns copyrights to the software included in your set-
top and furnishes the software to your cable service provider under a license
agreement. You may only use or copy this software in accordance with the terms
of your cable service provider.
Scientific-Atlanta, Inc. owns copyrights to the firmware in this equipment.
You may only use the firmware in the equipment in which it is provided. Any
reproduction or distribution of this firmware, or any portion of it, without the
express written consent of Scientific-Atlanta, Inc. is prohibited.
Trademarks
Explorer, Scientific-Atlanta, and the Scientific-Atlanta, Inc. VCR Commander and
“Bringing the Interactive Experience Home” are trademarks of Scientific-Atlanta,
Inc.
FCC Declaration of Conformity
This device complies with Part 15 of FCC Rules. Operation is subject to the
following two conditions:
1 the device may not cause harmful interference, and
2 the device must accept any interference received, including interference that may cause
undesired operation.
Explorer®Digital Interactive Set-Top model: Model 3250HD
Manufactured by: Scientific-Atlanta, Inc.; • 5030 Sugarloaf Parkway; • Lawrenceville, Georgia 30042; USA
Telephone 770-236-1077 • (Terms and Conditions Revised as of September 2004)
E-33
digital adapter
digital adapter –
self
-
install instructions
It’s simple to install the Digital Adapter. Just follow the five easy steps and you’ll
be on your way to enjoying the digital experience.
Step A: Connect the Digital Adapter
to the cable outlet
1. Find the coax cable that runs from the
cable wall outlet to your TV.
2. Disconnect the coax cable from your TV.
3. Connect this cable to the “Cable In” port
on the back of the Digital Adapter.
4. Leave the other end of this cable plugged
into the cable wall outlet.
Step B: Connect the coax cable
from the Digital Adapter to the TV
1. Take the coax cable provided in
your self-install kit.
2. Connect one end to the “To TV” port
on your Digital Adapter and connect
the other end to the “Cable In” or “RF
In” port on your TV.
Step C: Connect the power cord
1. Take the power cord provided in your
self-install kit.
2. Connect the power cord to the
electrical wall outlet and the “+5V DC
In” port on the
Digital Adapter.
Step D: Set the channel
1. Turn on your TV and tune it to
channel 3 (Channel 4 in Cleveland area).
2. Make sure the channel “3/4” switch
on the Digital Adapter is set to the
same channel as your TV.
If you don’t have a picture after
completing the activation steps,
you may need to switch your TV
and Digital Adapter to channel 4.
To
Cable Wall Outlet
CABLE IN
To Cable Wall Outlet
To TV
To
Cable Wall Outlet
C
A
L
E I
N
B
B
B
L
To TV
To Electrical Outlet
03
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digital adapter
Step E: Activating your Digital Adapter
Once you have connected your Digital Adapter(s), they are ready to be
activated, which will authorize your Digital Adapter(s) to begin receiving signals
from WOW!’s network and send cable channels to your TV. Once your Digital
Adapter(s) are activated you will be able to enjoy your WOW! Cable.
All Digital Adapter’s must be connected prior to activation.
To activate your Digital Adapter(s), visit www.wowdigitaladapter.com or call
1-888-268-5872.
Programming Your Remote
Program your remote to sync with your TV model.
1. Get remote instructions manual from self-install kit. Find the brand name and 3-digit
device code number of your TV. For example, Panasonic TV: 005, 006, 007, 008.
2. Manually turn on the TV.
3. Confirm the batteries are correctly inserted in the remote.
4. Press and hold the “Set” button. Then, while holding down “Set”, press the
Power button. The LED light will turn red, indicating the remote is in program
mode. Release both buttons.
5. Enter the 3-digit Device Code (for example: code 005 under Panasonic TV). The red
LED light turns o if the code has been accepted by the remote control.
6. If the LED light flashes twice, it means the code entered is incorrect, and the
remote control remains in program mode. Re-enter the correct code number
again. The remote will exit program mode if the code is not entered within 10
seconds.
7. Point the remote towards the TV and press the Power button. If the TV turns
o, the remote is now programmed to operate the TV.
8. If the TV fails to turn o, go back to Step 1 and enter the next code listed under
the TV brand.
Digital Adapter Troubleshooting
How do I program my VCR to record using a WOW! Digital Adapter?
To record a program using your Digital Adapter and VCR:
1. Set your VCR to record channel 3 (4 in Cleveland) for the time the program is
airing.
2. Tune the Digital Adapter to the channel you want to record.
The VCR can only record the channel that your Digital Adapter is tuned to. To record
dierent programs at dierent times, you will need to change the channel on your
Digital Adapter.
My Digital Adapter takes too long to change the channels. What can you do
about that?
We understand that the experience may be dierent from what you are used to.
Unfortunately, there may be a slight delay when you are changing channels as
the Adapter works to tune from one digital signal to the next.
My Digital Adapter remote stopped working, loses its programming or
won’t power o/on.
If your remote loses its programmed codes, try replacing the batteries with
high quality Alkaline batteries. When replacing the batteries, try not to push any
buttons, and the codes should remain intact.
For a list of Frequently Asked Questions, visit wowway.com.