Hyatt Regency Atlanta
(Guest Name) (Guest Cell Number)
c/o FedEx Ofce at Hyatt Regency Atlanta
265 Peachtree Street N.E.
Atlanta, GA, 30303
(Convention / Conference / Group / Event Name)
FedEx Ofce Business Center
Hyatt Regency Atlanta
265 Peachtree Street N.E.
Atlanta, GA 30303
Phone: 404.527.7075
Fax: 404.527.7359
Email: [email protected]
Operating Hours
Mon – Fri: 7:30am - 6:30pm
Saturday: 8:00am - 4:00pm
Sunday: 12:00pm - 4:00pm
Meeting and event planners, exhibitors and attendees are encouraged to contact FedEx Ofce in advance of shipping their items
to Hyatt Regency Atlanta with any specic questions. If you have any special needs (e.g., refrigeration requirements, after hours
delivery requests, or changes to your meeting dates or rooms), please work directly with your Event Manager, who will communicate
these needs to FedEx Ofce in advance of your event.
In most cases, FedEx Ofce will complete delivery or pickup of packages within the conference and meeting rooms, lobby area and
guest suites of Hyatt Regency Atlanta, but please consult with a FedEx Ofce team member for specic delivery limitations that may
exist. In cases where a drayage company or a meeting decorator is used, FedEx Ofce team members will work closely with those
vendors for proper package routing and release items directly to those vendors if they are on the property when the shipments arrive.
Any decorator or drayage packages requiring overnight storage by FedEx Ofce will be assessed a handling fee. If your meeting /
event is being handled by a drayage company or decorator, please ensure your shipments are being sent directly to the drayage
company’s or decorator’s specied address. Items that require extra handling, such as pallet/crate breakdown or build up, multiple
pickup or delivery points, or collecting or disposing of packaging materials, will be assessed an additional fee of $70.00 per hour with
a minimum of $35.00 for 30 minutes. This fee will be assessed for each FedEx Ofce team member dedicated to perform these ad-
ditional services. Please note that FedEx Ofce team members cannot lend out any moving equipment, which includes pallet jacks,
dollies, and atbed carts.
In most cases, FedEx Ofce will complete delivery or pickup of packages to guest suites at Hyatt Regency Atlanta, but please
consult with a FedEx Ofce team member for any specic delivery limitations that may exist. FedEx Ofce is not authorized to leave
packages unattended in guest suites and/or meeting rooms. A guest with authorization to sign for the delivery and approve any
charges for handling and delivery fees must be present in guest rooms and/or meeting rooms.
SHIPMENTS WITH SPECIAL REQUIREMENTS
PREPARING YOUR SHIPMENT
FedEx Ofce is committed to providing you with an outstanding experience during your stay. All guest and event packages be-
ing shipped to the property must follow the address label standards (illustrated below) to prevent package routing delays. Please
schedule your shipment(s) to arrive four days prior to the event start date to avoid additional storage fees. Use the name of the
recipient who will be on-site to receive and sign for the package(s). Please do not address shipments using property employee
names, unless the items are specically for their use (e.g., hotel specications, rooming lists, or signed documents); this includes
arranging for deliveries to all areas on the property.
If a package has not been picked up by the recipient and no contact information is provided, the package will be returned to the
sender, who will be responsible for all additional shipping fees. For more information on package retention, the Return to Sender
process, or to schedule package deliveries, please contact the FedEx Ofce Business Center at 404.527.7075. Package deliver-
ies should only be scheduled after the recipient has completed the check-in process.
PACKAGE LABELING STANDARDS AND FEDEX OFFICE CONTACT
ON-SITE PACKAGE DELIVERY
PACKAGE DELIVERY TO GUEST SUITES / MEETING ROOMS
Box ____ of ____
Shipping Instructions
v060119_STD
PACKAGE HANDLING AND STORAGE FEES
Packages will be available for pickup at the FedEx Ofce business center; a handling fee will apply. Packages, pallets, crates,
display cases and other heavier items may be scheduled for delivery by contacting our staff at 404.527.7075; a delivery fee will
apply. Package deliveries should only be scheduled after the recipient has completed the check-in process. In order to maintain
the proper chain of custody, FedEx Ofce requires the package recipient’s signature before a package can be released from FedEx
Ofce. Release signatures are captured at the time of package pickup or package delivery to the recipient.
FedEx Ofce offers pack and ship services and packaging supplies, such as boxes, tape, etc., which are also available for purchase
at the FedEx Ofce business center. All outbound packages must have a completed carrier airbill afxed to each package. FedEx
Express® shipping boxes and airbill forms are available and are complimentary. Outbound packages and freight to be picked up by
a third party courier should be coordinated directly with those vendors, and communication should be sent to FedEx Ofce, indicating
when those items will be picked up. FedEx Ofce will not make arrangements for freight or third party courier transportation and/or
pickup. Outbound handling fees will be applied to all packages and freight, regardless of carrier, in addition to shipping/transportation
fees.
UPON YOUR ARRIVAL
UPON YOUR DEPARTURE
Receiving, delivery and storage charges are payable at the time of delivery. Recipient may be required to present government-issued photo identication and sign
for delivery. Shipper must comply with all applicable local, state and federal laws, including those governing packing, marking, labeling and shipping. OBTAIN FIRE,
CASUALTY AND ALL OTHER INSURANCE ON PACKAGE CONTENTS PRIOR TO SHIPPING. Neither the Property nor FedEx Ofce and Print Services, Inc.
provide such insurance. Neither the Property nor FedEx Ofce and Print Services, Inc. nor the employees, agents or contractors of either rm will be liable for any
damages, whether direct or indirect damages, relating to or arising out of any loss or damage to any package or its contents, unless a package is lost after receipt on the Prop-
erty, in which case such liability shall be limited to the lesser of $100 or the liability of the carrier indicated above. By sending your package to the Property, you agree to be
bound by any additional terms and conditions that the Property or FedEx Ofce and Print Services, Inc. may establish from time to time for receiving and delivering of packages.
TERMS AND CONDITIONS
PACKAGE WEIGHT
PACKAGE PICKUP OR
DROP OFF BY GUEST
PACKAGE PICKUP OR DELIVERY
BY FEDEX OFFICE
Envelopes up to 1.0 lb. $2.00 $5.00
0.0 – 1.0 lb. $2.00 $5.00
1.1 – 10.0 lbs. $10.00 $15.00
10.1 – 20.0 lbs. $15.00 $20.00
20.1 – 30.0 lbs. $20.00 $30.00
30.1 – 40.0 lbs. $25.00 $40.00
40.1 – 50.0 lbs. $25.00 $50.00
50.1 – 60.0 lbs. $35.00 $50.00
60.1 – 150.0 lbs. $35.00 $70.00
Pallets & Crates* $150.00 or $0.75/lb. > 200 lbs. $150.00 or $0.75/lb. > 200 lbs.
A one-time package storage fee will apply to
each package received and stored for more than
ve (5) calendar days. Items measuring over 6.5
feet in size are considered oversize and will be
assessed an additional oversize fee if stored for
more than ve (5) calendar days.
Package weights will be rounded up to the nearest pound.
* For inbound/outbound pallets or crates, the receiving and delivery charges are consolidated into a
single fee of $150.00 or $0.75/lb. > 200 lbs., which is applied to each pallet/crate handled.
Hyatt Regency Atlanta
Shipping Instructions
PACKAGE WEIGHT
STORAGE FEE
AFTER 5 DAYS
Envelopes up to 1.0 lb. No Charge
0.0 – 10.0 lbs. $5.00
10.1 – 30.0 lbs. $10.00
30.1 – 60.0 lbs. $15.00
60.1 – 150.0 lbs. $25.00
Pallets & Crates $50.00
Over 6.5’ in Size $25.00
ADDITIONAL SERVICES
Items that require extra handling, such as pallet/crate breakdown or build up, multiple pickup or delivery points, or collecting and disposing of packag-
ing materials, will be assessed an additional fee of $70.00 per hour with a minimum of $35.00 for 30 minutes. This fee will be assessed for each FedEx
Ofce team member dedicated to perform these additional services. Please note that FedEx Ofce team members cannot lend out any moving equip-
ment, which includes pallet jacks, dollies, and atbed carts.
