1
FAQS ABOUT AFFORDABLE CARE ACT
IMPLEMENTATION PART 64
January 22, 2024
Set out below are Frequently Asked Questions (FAQ s) regarding implementation of certain
provisions of the Affordable Care Act (ACA). These FAQs have been prepared jointly by the
Departments of Labor, Health and Human Services (HHS), and the Treasury (collectively, the
Departments). Like previously issued FAQs (available at
https://www.dol.gov/agencies/ebsa/
laws-and-regulations/laws/affordable-care-act/for-employers-and-advisers/aca-implementation-
faqs and http://www.cms.gov/cciio/resources/fact-sheets-and-faqs/index.html), these FAQ s
answer questions from stakeholders to help people understand the law and promote compliance.
Coverage of Preventive Services
Public Health Service (PHS) Act section 2713 and its implementing regulations relating to
coverage of preventive services
1
require non-grandfathered group health plans and health
insurance issuers offering non-grandfathered group or individual health insurance coverage to
cover, without the imposition of any cost-sharing requirements, the following items or services:
Evidence-based items or services that have in effect a rating of “A” or “B” in the current
recommendations of the United States Preventive Services Task Force (USPSTF) with
respect to the individual involved, except for the recommendations of the USPSTF
regarding breast cancer screening, mammography, and prevention issued in or around
November 2009;
2,3
Immunizations for routine use in children, adolescents, and adults that have in effect a
recommendation from the Advisory Committee on Immunization Practices (ACIP) of the
Centers for Disease Control and Prevention (CDC) with respect to the individual
involved;
4
1
See 26 CFR 54.9815-2713; 29 CFR 2590.715-2713; and 45 CFR 147.130.
2
The USPSTF published updated breast cancer screening recommendations in January 2016. However, section 223
of title II of Division H of the Consolidated Appropriations Act, 2023 (Pub. L. 117–328) requires that for purposes
of PHS Act section 2713, USPSTF recommendations relating to breast cancer screening, mammography, and
prevention issued before 2009 remain in effect until January 1, 2025.
3
On March 30, 2023, the United States District Court for the Northern District of Texas issued a final judgment in
the case Braidwood Management Inc. v. Becerra, Civil Action No. 4:20-cv-00283-O (N.D. Tex. Mar. 30, 2023)
holding that the USPSTFs members served in violation of the Appointments Clause of Article II of the United
States Constitution, and enjoined and vacated federal action taken to enforce the requirements of section 2713(a) of
the PHS Act. The federal defendants appealed, and the U.S. Court of Appeals for the Fifth Circuit issued a partial
stay pending appeal.
4
In addition, under section 3203 of the Coronavirus Aid, Relief, and Economic Security Act (CARES Act) and its
implementing regulations, plans and issuers must cover, without cost-sharing requirements, any qualifying
coronavirus preventive service pursuant to section 2713(a) of the PHS Act and its implementing regulations (or any
successor regulations). The term “qualifying coronavirus preventive service” means an item, service, or
immunization that is intended to prevent or mitigate coronavirus disease 2019 (COVID-19) and that is, with respect
to the individual involved (1) an evidence-based item or service that has in effect a rating of “A” or “B” in the
2
With respect to infants, children, and adolescents, evidence-informed preventive care and
screenings provided for in comprehensive guidelines supported by the Health Resources
and Services Administration (HRSA); and
With respect to women,
such additional preventive care and screenings not described in
PHS Act section 2713(a)(1) as provided for in comprehensive guidelines supported by
HRSA.
5
If a recommendation or guideline does not specify the frequency, method, treatment, or setting
for the provision of a recommended preventive service, then the plan or issuer
6
may use
reasonable medical management techniques to determine any such coverage limitations. To the
extent not specified in a recommendation or guideline, a plan or issuer may rely on the relevant
clinical evidence base and established reasonable medical management techniques to determine
the frequency, method, treatment, or setting for coverage of a recommended preventive item or
service.
7
Additionally, plans and issuers subject to PHS Act section 2713 must cover, without
cost sharing, items and services that are integral to the furnishing of a recommended preventive
service, regardless of whether the item or service is billed separately.
8
Coverage of Contraceptives and Contraceptive Care Pursuant to HRSA-supported Guidelines
The HRSA-supported Womens Preventive Services Guidelines (HRSA-supported Guidelines),
as updated on December 30, 2021, recommend that adolescent and adult women have access to
the full range of contraceptives and contraceptive care to prevent unintended pregnancies and
improve birth outcomes.
9
The HRSA-supported Guidelines also provide that contraceptive care
includes screening, education, counseling, and provision of contraceptives (including in the
immediate postpartum period). Contraceptive care also includes follow-up care (e.g.,
management, evaluation, and changes, including the removal, continuation, and discontinuation
of contraceptives). The HRSA-supported Guidelines further recommend that the full range of
U.S. Food and Drug Administration (FDA)-approved, -cleared, or -granted contraceptives,
effective family planning practices, and sterilization procedures be available as part of
contraceptive care. The full range of contraceptives includes those listed in the FDAs Birth
Control Guide as posted on December 22, 2021: (1) sterilization surgery for women, (2)
implantable rods, (3) copper intrauterine devices, (4) intrauterine devices with progestin (all
current USPSTF recommendations; or (2) an immunization that has in effect a recommendation from ACIP
(regardless of whether the immunization is recommended for routine use). 85 FR 71142 (Nov. 6, 2020). See also
FAQs Part 58 (March 29, 2023), Q4, available at
https://www.dol.gov/sites/dolgov/files/ebsa/about-eb
sa/our-
activities/resource-center/faqs/aca-part-58.pdf and https://www.cms.gov/cciio/resources/fact-sheets-and-
faqs/downloads/faqs-part-58.pdf.
5
For accommodations and religious and moral exemptions with respect to coverage of certain recommended
contraceptive services, see 26 CFR 54.9815-2713A; 29 CFR 2590.715-2713A; 45 CFR 147.131 through 147.133.
6
References to plans and issuers throughout these FAQs refer to plans and issuers that are subject to PHS Act
section 2713 and not exempt from the requirement to cover contraceptive services and products without cost
sharing.
7
See 26 CFR 54.9815-2713(a)(4); 29 CFR 2590.715-2713(a)(4); and 45 CFR 147.130(a)(4).
8
See 85 FR 71142, 71174 (Nov. 6, 2020) (discussing examples provided in Coverage of Certain Preventive Services
Under the Affordable Care Act (“2015 Final Regulations”), 80 FR 41318 (July 14, 2015)); see also 2015 Final
Regulations, 80 FR 41318, 41319 (July 14, 2015) (discussing previous guidance).
9
Women’s Preventive Services Guidelines, available at https://www.hrsa.gov/womens-
guidelines#:~:text=Contraception.
3
durations and doses), (5) injectable contraceptives, (6) oral contraceptives (combined pill), (7)
oral contraceptives (progestin only), (8) oral contraceptives (extended or continuous use), (9) the
contraceptive patch, (10) vaginal contraceptive rings, (11) diaphragms, (12) contraceptive
sponges, (13) cervical caps, (14) condoms, (15) spermicides, (16) emergency contraception
(levonorgestrel), and (17) emergency contraception (ulipristal acetate), and any additional
contraceptives approved, cleared, or granted by the FDA.
10
The Departments are committed to ensuring consumers have access to all contraceptive benefits
to which they are entitled under federal law. The President has issued several executive orders
directing the Secretaries of the Treasury, Labor, and HHS (the Secretaries) to take steps to
strengthen the implementation of the ACA and improve the accessibility, affordability, and
comprehensiveness of health care and health coverage.
11
Most recently, on June 23, 2023, the
President issued Executive Order 14101, Strengthening Access to Affordable, High-Quality
Contraception and Family Planning Services (E.O. 14101).
12
Section 2 of E.O. 14101 directs
the Secretaries to consider issuing guidance to further improve Americans’ ability to access
contraception, without out-of-pocket expenses, under the ACA and to consider additional actions
to promote increased access to over-the-counter contraception, including emergency
contraception.
The Departments have interpreted PHS Act section 2713 and its implementing regulations, in
conjunction with the HRSA-supported Guidelines, to require plans and issuers to cover without
cost sharing any contraceptive services and FDA-approved, -cleared, or -granted contraceptive
products that an individual’s attending provider determined to be medically appropriate for the
individual.
13
On January 10, 2022, the Departments issued FAQs that summarized previously
issued FAQs that stated the Departments interpretation of the requirement to cover
contraceptives and contraceptive care.
14
Most recently, on July 28, 2022, the Departments issued
10
See id. The entire HRSA-supported Guidelines regarding contraception is available at
https://www.hrsa.gov/womens-guidelines#:~:text=Contraception.
11
See Executive Order (E.O.) 14009, “Strengthening Medicaid and the Affordable Care Act,” available at 86 FR
7793 (January 28, 2021) and E.O. 14070, “Continuing To Strengthen Americans’ Access to Affordable, Quality
Health Coverage,available at 87 FR 20689 (April 5, 2022). Additionally, E.O. 14076,Protecting Access to
Reproductive Healthcare Services,” available at 87 FR 42053 (July 13, 2022), requires the Secretary of HHS to
identify potential actions to protect and expand access to the full range of reproductive health care services,
including actions to enhance family planning services such as access to emergency contraception.
12
88 FR 41815.
13
See FAQs About Affordable Care Act Implementation Part 54 (July 28, 2022), available at
https://www.dol.gov/sites/dolgov/files/EBSA/about-ebsa/our-activities/resource-center/faqs/aca-part-54.pdf and
https://www.cms.gov/files/document/faqs-part-54.pdf (FAQs Part 54).
14
See FAQs Part 51, which summarizes FAQs about Affordable Care Act Implementation Part XII (Feb. 20, 2013),
available at https://www.dol.gov/sites/dolgov/files/EBSA/about-eb
sa/our-activities/resource-center/faqs/aca-part-
xii.pdf and https://www.cms.gov/CCIIO/Resources/Fact-Sheets-and-FAQs/aca_implementation_faqs12 (FAQs Part
XII); FAQs about Affordable Care Act Implementation Part XXVI (May 11, 2015), available at
https://www.dol.gov/sites/dolgov/files/EBSA/about-ebsa/our-a
ctivities/resource-center/faqs/aca-part-xxvi.pdf and
https://www.cms.gov/CCIIO/Resources/Fact-Sheets-and-FAQs/Downloads/aca_implementation_faqs26.pdf (FAQs
Part XXVI); and FAQs about Affordable Care Act Implementation Part 31, Mental Health Parity Implementation,
and Women’s Health and Cancer Rights Act Implementation (Apr. 20, 2016), available at
https://www.dol.gov/sites/dolgov/files/EBSA/about-ebsa/our-a
ctivities/resource-center/faqs/aca-part-31.pdf and
https://www.cms.gov/CCIIO/Resources/Fact-Sheets-and-FAQs/Downloads/FAQs-31_Final-4-20-16.pdf (FAQs Part
4
FAQ s (FAQs Part 54)
15
that reiterated prior guidance explaining that the Departments interpret
26 CFR 54.9815-2713, 29 CFR 2590.715-2713, and 45 CFR 147.130 to require that plans and
issuers, among other requirements, (1) cover without cost sharing at least one form of
contraception in each of the categories listed in the HRSA-supported Guidelines; and (2) cover
without cost sharing any contraceptive services and FDA-approved, -cleared, or -granted
products that an individual and their attending provider have determined to be medically
appropriate for the individual, whether or not those services or products are specifically
identified in the categories listed in the HRSA-supported Guidelines. The latter requirement
extends to newer contraceptive products as they are approved, cleared, or granted by the FDA,
whether or not such products are identified in the categories listed in the current HRSA-
supported Guidelines.
16
With respect to those newer contraceptive products and services not
included in the categories listed in the HRSA-supported Guidelines, plans and issuers may use
reasonable medical management techniques to determine which specific products or services to
cover without cost sharing only if at least one of multiple, substantially similar products or
services are available and medically appropriate for the individual.
17
Consistent with existing regulations and guidance, plans and issuers may use reasonable medical
management techniques only within a specified category of contraception (or, with respect to
contraceptive categories not described in the HRSA-supported Guidelines, within a group of
substantially similar services or products) and only to the extent the HRSA-supported Guidelines
do not specify the frequency, method, treatment, or setting for the provision of a recommended
preventive item or service that is a contraceptive service or FDA-approved, -cleared, or -granted
product.
18
However, prior FAQs clarified that the use of such medical management techniques
will generally not be considered reasonable unless the plan or issuer (1) has an easily accessible,
transparent, and sufficiently expedient exceptions process that is not unduly burdensome on the
individual or their provider (or other individual acting as the individual’s authorized
representative); and (2) covers without cost sharing a contraceptive service or FDA-approved, -
cleared, or -granted contraceptive product determined to be medically necessary with respect to
an individual as determined by the individual’s attending provider (including if there is only one
service or product that is medically appropriate for the individual, as determined by their
attending provider).
19
31). FAQs Part XXVI, Q5, make clear that a plan or issuer cannot limit sex-specific recommended preventive
services based on an individual’s sex assigned at birth, gender identity, or recorded gender.
15
See FAQs Part 54.
16
This coverage must also include the clinical services, including patient education and counseling, needed for
provision of the contraceptive product or service. See FAQs Part 54, Q2 and Q3.
17
See FAQs Part 54, Q3. This FAQ also states that, if an individual’s attending provider recommends a particular
service or FDA-approved, -cleared, or -granted product not included in a category described in the HRSA-supported
Guidelines based on a determination of medical necessity with respect to that individual, the plan or issuer generally
must cover that service or product without cost sharing, must defer to the determination of the attending provider,
and must make available an easily accessible, transparent, and sufficiently expedient exceptions process that is not
unduly burdensome so the individual or their provider (or other individual acting as the individual’s authorized
representative) can obtain coverage for the medically necessary service or product without cost sharing.
18
See 26 CFR 54.9815-2713(a)(4); 29 CFR 2590.715-2713(a)(4); and 45 CFR 147.130(a)(4); and FAQs Part 54,
Q8.
19
See FAQs Part 54, Q3, Q8, and Q9.
5
Despite repeated clarification of what the Departments consider to be reasonable medical
management techniques, the Departments are aware of reports that plans and issuers continue to
impose widespread barriers to contraceptive coverage, causing individuals to experience
difficulty accessing the coverage without cost sharing that they are entitled to under PHS Act
section 2713 and its implementing regulations. In FAQs Part 54, the Departments described
several examples of potentially unreasonable medical management techniques used by plans and
issuers.
20
Examples of potentially unreasonable medical management techniques and other
problematic practices include actions by plans and issuers that:
Require individuals to satisfy step therapy protocols (a medical management technique
also known as “fail first”) using numerous other services or FDA-approved, -cleared, or -
granted contraceptive products within the same category of contraception before the plan
or issuer will approve coverage for the contraceptive service or FDA-approved, -cleared,
or -granted contraceptive product that is medically necessary for the individual, as
determined by the individual’s attending health care provider;
Apply age-related restrictions for a contraceptive service or product that is medically
necessary for the individual, as determined by the individual’s attending health care
provider;
Impose unduly burdensome administrative requirements as part of an exceptions process,
such as onerous documentation requirements or multiple levels of processes (such as one
to cover an excluded drug that is medically necessary and another to remove cost-sharing
requirements), that result in denials of coverage or imposition of a cost-sharing
requirement for contraceptive services or products that are medically necessary for the
individual, as determined by the individual’s attending health care provider; and
Require cost sharing for services provided that are integral to the preventive service
provided (regardless of whether the items and services are billed separately), such as
anesthesia, pregnancy tests needed before the provision of certain forms of
contraceptives, or other pre- and post-operative items and services integral to the
furnishing of sterilization surgeries including tubal ligation.
21
The Departments are also aware of investigations that have documented potentially unreasonable
medical management techniques used by plans and issuers. For instance, the U.S. House of
Representatives Committee on Oversight and Reform (Committee) published a report in October
2022 documenting the findings of its investigation into contraceptive coverage for individuals
enrolled in private health coverage.
22
The Committee identified at least 34 different
contraceptive items, particularly contraceptive drugs and drug-led devices,
23
that were
20
See FAQs Part 54, Q8.
21
See FAQs Part 54, Q1.
22
U.S. House of Representatives Committee on Oversight and Reform, “Barriers to Birth Control: An Analysis of
Contraceptive Coverage and Costs for Patients with Private Insurance” (October 25, 2022), available at
https://oversightdemocrats.house.gov/sites/democrats.oversight.house.gov/files/2022-10-25.COR%20PBM-
Insurer%20Report.pdf.
23
In this guidance, a drug-led device refers to a combination product, as defined under 21 CFR 3.2(e), that is
comprised of a drug and a device, and for which the drug component provides the primary mode of action. The
primary mode of action of a combination product is the single mode of action (that is, the action provided by the
drug, device, or biological product) that provides the most important therapeutic action of the combination product.
See 21 U.S.C.A. § 353(g)(1)(C) and 21 CFR 3.2(m).
6
commonly excluded from coverage or for which cost-sharing requirements often were applied,
and noted that insurers denied an average of 40 percent of exception requests related to
contraceptive coverage, with one company denying more than 80 percent of requests in a year.
In light of these reports of continued barriers and difficulty accessing contraceptive coverage
without cost sharing, the Departments are issuing the following FAQs to provide further
guidance on a therapeutic equivalence approach, which plans and issuers may adopt (in
combination with an easily accessible, transparent, and sufficiently expedient exceptions process
that is not unduly burdensome) to comply with the requirements under PHS Act section 2713
regarding the coverage of contraceptive drugs and drug-led devices.
Q1: Other than what has been described in previous guidance, how can plans and issuers
ensure compliance with the requirement to cover the full-range of FDA-approved
contraceptive drugs and drug-led devices
24
without cost sharing under PHS Act section
2713 and its implementing regulations?
As described earlier in these FAQs, the Departments have previously issued guidance
interpreting the regulations implementing PHS Act section 2713 in regard to the coverage of
contraception. Plans and issuers may continue to meet the requirements of section 2713 and its
implementing regulations by implementing the standards described in prior guidance.
Alternatively, to comply with the requirements in PHS Act section 2713 and its implementing
regulations with respect to FDA-approved contraceptive drugs and drug-led devices, a plan or
issuer may provide coverage consistent with the therapeutic equivalence approach outlined in
these FAQs.
Specifically, with respect to FDA-approved contraceptive drugs and drug-led devices, if a plan or
issuer utilizes medical management techniques within a specified category described in the
HRSA-supported Guidelines (or group of substantially similar products that are not included in a
specified category), the Departments will generally consider such medical management
techniques to be reasonable if the plan or issuer covers all FDA-approved contraceptive drugs
and drug-led devices in that category (or group of substantially similar products) without cost
sharing, other than those for which there is at least one therapeutic equivalent drug or drug-led
device that the plan or issuer covers without cost sharing. Even then, a plan’s or issuers medical
management techniques would generally be considered reasonable only if the plan or issuer
provides an exceptions process that allows an individual to access without cost sharing the
specific contraceptive drug or drug-led device (that is a therapeutic equivalent to the product that
is covered without cost sharing) that is determined to be medically necessary with respect to the
individual, as determined by the individual’s attending provider.
25
24
Under PHS Act section 2713 and its implementing regulations, in conjunction with the HRSA-supported
Guidelines, plans and issuers are required to cover without cost sharing the full range of FDA-approved, -cleared, or
-granted contraceptives. The Departments refer to onlyFDA-approved” contraceptive drugs and drug-led devices
in these FAQs to reflect that the FDA approves, but does not “clear” or “grant,” contraceptive drugs and drug-le
d
d
evices.
25
See FAQs Part 54, Q8.
7
Q2: How will the Departments determine whether a contraceptive drug or drug-led device
is therapeutically equivalent to another drug or drug-led device?
The Departments will consider a contraceptive drug or drug-led device to be therapeutically
equivalent to another drug or drug-led device if the drug products or drug-led devices are
identified as therapeutic equivalents (that is, designated with a code with the first letter “A) in
the FDAs Approved Drug Products with Therapeutic Equivalence Evaluations (Orange Book).
26
The Departments will consider a drug or drug-led device for which the Orange Book has not
identified any therapeutic equivalents to have no therapeutic equivalent. For example, as of the
date of publication of these FAQs, under the category of “intrauterine devices with progestin (all
durations and doses),” there are four FDA-approved products available; however, none of the
four products are listed in the Orange Book as therapeutic equivalents to each other, so the
Departments would treat each of these products as having no therapeutic equivalent.
For additional information regarding the FDA’s therapeutic equivalence evaluations, please refer
to the FDAs information regarding the Orange Book, available at
https://www.fda.gov/drugs/drug-approvals-and-databases/approved-drug-products-therapeutic-
equivalence-evaluations-orange-book.
The following example illustrates the coverage approach described in Q1.
Example: Within the category of “oral contraceptives (combined pill),” a plan covers all FDA-
approved oral contraceptives (combined pill) products without cost sharing, other than those for
which there is a therapeutic equivalent that is covered without cost sharing. Specifically, the plan
covers Pill A, Pill B, and generic Pill D without cost sharing. Neither Pill A nor Pill B has a
therapeutic equivalent product according to the Orange Book. Pill W, Pill X, and Pill Y, as well
26
21 CFR 314.3(b), 44 FR 2932 (January 12, 1979) and 45 FR 72582 (October 31, 1980). The Orange Book
identifies drug products approved on the basis of safety and effectiveness by the FDA under the Federal Food, Drug,
and Cosmetic Act and related patent and exclusivity information. In addition, the Orange Book contains therapeutic
equivalence evaluations for approved multisource prescription drug products. The FDA believes that drug products
classified as therapeutically equivalent can be substituted with the full expectation that the substituted product will
produce the same clinical effect and safety profile as the prescribed product when administered to the patient under
the conditions specified in the labeling. Specifically, the FDA classifies as therapeutically equivalent those drug
products that meet the following general criteria: (1) they are approved as safe and effective; (2) they are
pharmaceutical equivalents in that they (a) contain identical amounts of the identical active drug ingredient in the
identical dosage form and route of administration, and (b) meet compendial or other applicable standards of
strength, quality, purity, and identity; (3) they are bioequivalent in that (a) they do not present a known or potential
bioequivalence problem, and they meet an acceptable in vitro standard, or (b) if they do present such a known or
potential problem, they are shown to meet an appropriate bioequivalence standard; (4) they are adequately labeled;
and (5) they are manufactured in compliance with Current Good Manufacturing Practice regulations in 21 CFR Part
210, 21 CFR Part 211, and 21 CFR Part 212. The concept of therapeutic equivalence applies only to drug products
containing the identical active ingredient(s) and does not encompass a comparison of different therapeutic agents
used for the same condition (e.g., meperidine hydrochloride vs. morphine sulfate for the treatment of pain). Note
that while therapeutic equivalence evaluations are provided for approved multisource prescription drug products,
this should not be understood to require the exclusion of coverage of preventive products available over-the-counter,
without a prescription. The Departments are considering the comments received in response to the Request for
Information regarding the coverage of preventive products available over-the-counter without cost sharing and
without a prescription to determine if and what additional actions the Departments may take regarding such
products. See 88 FR 68519 (Oct. 4, 2023).
8
as Pill Z (which is a more expensive brand name product) are all classified in the Orange Book
as therapeutic equivalents to Pill D and are not covered by the plan without cost sharing.
However, the plan provides an easily accessible, transparent, and sufficiently expedient
exceptions process that is not unduly burdensome on an individual or their provider (or other
individual acting as the individual’s authorized representative). The plan’s exceptions process
allows an individual to receive coverage without cost sharing for a therapeutic equivalent to Pill
D (i.e., Pill W, Pill X, Pill Y, or Pill Z) if the therapeutic equivalent product is determined to be
medically necessary with respect to the individual, as determined by the individual’s attending
provider.
Conclusion: The plans medical management techniques with respect to the category of “oral
contraceptives (combined pill)” are generally reasonable. However, the plan’s medical
management techniques could be considered unreasonable if the plan imposes additional medical
management techniques that are problematic, such those highlighted earlier in these FAQs.
Q3: Does the approach to reasonable medical management with regard to therapeutically
equivalent products described in Q1 and Q2 apply to all forms of contraception required to
be covered under PHS Act section 2713?
No. Forms of contraception that are not FDA-approved drugs or drug-led devices are not listed in
the Orange Book. Therefore, the therapeutic equivalence approach described in Q1 and Q2 does
not apply to such other forms of contraception.
Q4: If a plan or issuer covers without cost sharing all FDA-approved contraceptive drugs
or contraceptive drug-led devices other than those for which there is a covered therapeutic
equivalent, is the plan or issuer still expected to maintain an exceptions process as
previously described in guidance?
Yes. The Departments generally do not consider medical management techniques to be
reasonable absent the availability of an exceptions process. Therefore, all plans and issuers are
expected to have an exceptions process available to ensure that individuals can access coverage
without cost sharing for a contraceptive service or FDA-approved, -cleared, or -granted
contraceptive product (including another contraceptive drug or drug-led device for which there is
a covered therapeutic equivalent) that is medically necessary for the individual, as determined by
the individual’s attending provider, and that is otherwise not covered without cost sharing.
27
The availability of an exceptions process as described in prior guidance remains a critical
resource for individuals to have access to the full range of contraceptives and contraceptive care,
as recommended by the HRSA-supported Guidelines and as individuals are entitled to, without
cost sharing, under PHS Act section 2713 and its implementing regulations.
Nonetheless, the Departments expect that plans and issuers that opt to provide coverage
consistent with the therapeutic equivalence approach described in Q1 and Q2 will experience a
significant reduction in the frequency with which the exceptions process would be utilized by (or
27
See FAQs Part 54, Q3, Q8, and Q9.
9
necessary for) individuals to access contraceptive drugs and drug-led devices that are medically
necessary, as determined by the individual’s attending provider.
Q5: Can plans and issuers continue to satisfy the requirements under PHS Act section 2713
with respect to coverage of the full range of FDA-approved, -cleared, or -granted
productsincluding with respect to contraceptive drugs and drug-led devices—by
following the Departments’ prior guidance?
Yes. Plans and issuers may continue to satisfy the requirements under PHS Act section 2713 and
its implementing regulations by implementing the standards described in prior guidance,
including by making available an easily accessible, transparent, and sufficiently expedient
exceptions process that is not unduly burdensome on the individual or their provider (or other
individual acting as the individuals authorized representative). However, given reports of
continued barriers to accessing contraception, the Departments remain concerned that many
exceptions processes do not meet the criteria outlined in the Departmentsprior guidance.
Therefore, with respect to FDA-approved contraceptive drugs and drug-led devices, a plan or
issuer could provide coverage consistent with the Departments’ prior guidance or, alternatively,
consistent with the therapeutic equivalence approach outlined in these FAQs to comply with the
requirements in PHS Act section 2713 and its implementing regulations. Regardless of approach,
plans and issuers are expected to have an exceptions process available to ensure that individuals
can access coverage without cost sharing for a contraceptive service or FDA-approved, -cleared,
or -granted contraceptive product (including another contraceptive drug or drug-led device for
which there is a covered therapeutic equivalent) that is medically necessary for the individual, as
determined by the individual’s attending provider. Under the therapeutic equivalence approach,
the circumstances under which an exceptions process would apply should be less frequent.
Under the therapeutic equivalence approach outlined in these FAQs with respect to FDA-
approved contraceptive drugs and drug-led devices, if a plan or issuer utilizes medical
management techniques within a specified category described in the HRSA-supported
Guidelines (or group of substantially similar products that are not included in a specified
category), the Departments will generally consider such medical management techniques to be
reasonable if the plan or issuer covers all FDA-approved contraceptive drugs and drug-led
devices in that category (or group of substantially similar products) without cost sharing, other
than those for which there is at least one therapeutic equivalent drug or drug-led device that the
plan or issuer covers without cost sharing. Even then, a plan’s or issuer’s medical management
techniques would generally be considered reasonable only if the plan or issuer provides an
exceptions process that allows an individual to access without cost sharing the specific
contraceptive drug or drug-led device (that is, a therapeutic equivalent to the product that is
covered without cost sharing) that is determined to be medically necessary with respect to the
individual, as determined by the individual’s attending provider.
To ensure consumers have access to all contraceptive benefits to which they are entitled to under
federal law, plans and issuers following the prior guidance should carefully review the
Departmentspreviously issued FAQs and all medical management techniques that they apply to
contraceptive products and services to ensure that they are reasonable.
10
Q6: What should an individual do if the individual has concerns regarding, or has difficulty
with, accessing contraceptive coverage under their group health plan or group or
individual health insurance coverage?
Individuals who have concerns about their plans or issuers compliance with the contraceptive
coverage requirements may contact the appropriate federal or state agency:
Consumers covered by a private-
Contact the Department of Labor (DOL) at
sector, employer-sponsored group
www.dol.gov/agencies/ebsa/about-ebsa/ask-a-question/ask-ebsa
health plan
or call toll free at 1-866-444-3272
Consumers covered by fully-insured Go to https://content.naic.org/state-insurance-departments to find
coverage contact information for the appropriate State Department of Insurance
Consumers with concerns that their
State Department of Insurance is not
enforcing the contraceptive coverage
requirements
Contact HHS at contraception_complaints@cms.hhs.gov
Consumers covered by non-federal,
public-sector employer-sponsored Contact HHS at contraception_complaints@cms.hhs.gov
plan (such as state or local or call toll free at 1-888-393-2789
government employee plan)
Consumers covered by the Federal
Employees Health Benefits (FEHB)
Program
28
Contact the Office of Personnel
contraception@opm.gov
Management (OPM) at
If an individual is uncertain whether their health coverage is fully insured or self-insured, they
can contact the entity that administers the plan or coverage, or consult plan or coverage
documentation for more information. Individuals may also reach out to HHS or DOL by using
the contact information above for help finding the appropriate agency to contact.
28
These consumers receive coverage through health benefits plans offered by FEHB carriers having contracts with
OPM pursuant to 5 U.S.C. 8902.