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Home Repairs Again

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Low

$65

Service Fee!

BENEFITS OF A CHOICE HOME WARRANTY

With a Choice Home Warranty, breakdowns and

repairs on covered systems and appliances don’t

have to be a hassle. Whether you are a ﬁrst time

home buyer, seller, or existing homeowner, a home

warranty is an affordable way to preserve peace

of mind and to protect covered items for your most

valuable asset. Below are a few important facts you

should know about home warranties:

• The average life expectancy of nine critical

appliances/home systems is 13 years, and the

likelihood of failure of one of these systems in a given

year is 68%.

- Home Repair and Remodel, Marshall & Swift L.P., 2004

• Homes on the market with a home warranty included

sell on average 50% faster than homes without. –

National Home Warranty Association

• Homes with home warranties return a sales price that

averages 3% higher. – Business Week Magazine

• 8 out of 10 buyers prefer to buy a home with a home

warranty. – Gallup Poll

• A home system or appliance repair can range from

$65 to $2,000 and replacement averages $1,085.

- Home Repair and Remodel, Marshall & Swift L.P., 2004

At Choice Home Warranty, our focus is on quality...

providing quality home-warranty products to our

customers, following up with quality customer

service when our homeowners contact us, building

quality business relationships with our contractors,

and ensuring quality work from our contracted

technicians.

Toll Free: 888-275-2980

You have home insurance, what’s the next step?

A HOME WARRANTY

Call or email us

24 hours a day, 7 days a week

1-888-275-2980

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PROTECT YOURSELF

Keep your family, yourself

and your assets safe.

Nothing is more important.

SAVE MONEY

Don’t pay more than you

have to! Get more at a

better price from Choice

Home Warranty!

SAVE TIME

No time? Our call center

is available 24 hours a day,

7 days a week.

realtor.choicehomewarranty.com

I received service the same day I placed

a claim. The service man was prompt,

friendly and solved our problem quickly.

Rose B. Massey

“

”

When does coverage begin and end?

For sellers, coverage begins immediately after

enrollment and continues for up to 180 days or closing

date or whichever comes ﬁrst. For buyers, coverage

begins immediately after closing and continues for 365

days. If you are able to provide proof of prior coverage

through another warranty carrier, showing no lapse of

warranty coverage, CHW will be able to start your new

coverage when your old policy expires.

If an item needs to be replaced, and the

replacement unit is unavailable what happens?

If a covered item that needs to be replaced is not

available, CHW will offer a cash payment for the

amount of CHW’s replacement cost, which at times

may be less than retail.

What if I need service?

Make one toll-free call to our Claims Department at

1-888-275-2980. Our call center is available 24 hours

a day, 7 days a week, 365 days a year. You may also

submit claim online.

Is there a service call fee?

Yes, you are required to pay a $65 trade service call

fee per claim, no matter what the actual cost of the

repair or replacement for your covered item. This fee is

payable directly to the technician that comes to your

home.

Can I renew each year?

Yes, the plan may be renewable. In that event, you will

be notiﬁed of the prevailing rate and terms of renewal.

COMMON HOME WARRANTY QUESTIONS

What is a home warranty?

A home warranty is a service contract that helps protect

homeowners against the cost of unexpected covered

repairs of their major systems and appliances that break

down due to normal wear and tear.

I have homeowners insurance.

Why do I need a home warranty?

Your homeowner’s insurance is hazard insurance, and

only covers items damaged in ﬁres, ﬂooding, wind,

and other natural disasters. A home warranty repairs

household appliances and mechanical systems that fail

due to normal wear and tear.

My mechanical systems and appliances are aged.

Is this covered?

Yes, the age of a home or its systems and appliances

does not matter. We cover items that are in good

working condition at start of contract.

Can I enroll a home warranty plan if I am not in

a real estate transaction?

Yes, you can purchase a home warranty plan during

home ownership. You do not have to be involved in a

real estate transaction of any kind.

What are some examples of a claim being denied?

Choice Home Warranty does not cover known

pre-existing conditions, misuse, or abuse of the covered

systems and appliances.

Do I need a home inspection before ordering

a home warranty?

No, although it is a good idea to get your home

inspected to make sure all items are in good working

order. Consequently, the contract does not cover any

known pre-existing conditions.

YOUR HOME SERVICE AGREEMENT

Throughout this Agreement the words “We”, “Us” and “Our” refer to

Choice Home Warranty (CHW), 1090 King George’s Post Road, Edison,

NJ. 08837.

A. COVERAGE

During the coverage period, Our sole responsibility will be to arrange for

a qualiﬁed service contractor (“Service Provider”) to repair or replace,

at Our expense (up to the limits set forth below), the systems and

components mentioned as “Included” in accordance with the terms and

conditions of this contract so long as such systems and components:

1. Are located inside the conﬁnes of the main foundation of the home or

attached or detached garage (with the exception of the exterior pool/spa,

well pump, septic tank pumping and air conditioner); and

2. Become inoperative due to normal wear and tear; and

3. Are in place and in proper working order on the effective date of

this home warranty contract. It is understood that WE ARE NOT A

SERVICE PROVIDER and is not itself undertaking to repair or replace

any such systems or components. This contract covers single-family

homes (including manufactured homes), new construction homes,

condominiums, townhomes, and mobile homes under 5,000 square

feet, unless an alternative dwelling type (i.e. above 5,000 square feet or

multi-unit home) is applied, and appropriate fee is paid. Coverage is for

occupied, owned or rented residential property, not commercial property

or residences used as businesses, including, but not limited to, day

care centers, fraternity/sorority houses, and nursing/care homes. This

contract describes the basic coverage and options available. Coverage

is subject to limitations and conditions speciﬁed in this contract. Please

read your contract carefully. NOTE: This is not a contract of insurance.

B. COVERAGE PERIOD

1. Home Buyer’s Coverage: Coverage is normally effective upon close

of sale for a one-year term. Your Plan effective date and term may vary.

The Plan fee must be received within 14 days after close of sale.

If you take possession prior to close of sale (or obtain possession

through rental or lease agreement), the Plan fee is due upon occupancy

and coverage will begin upon receipt of Plan fee by Us. We offer a 60

day grace period from the close of sale during which you may add

Optional Coverage.

2. Home Seller’s Coverage: Seller’s coverage is available only in

conjunction with the purchase of coverage for the Home Buyer.

Coverage becomes effective the day the application is received by

us, and continues until the expiration of the initial listing period (up

to 180 days), close of sale, or listing termination; whichever occurs

ﬁrst. Should close of sale not occur in the 180-day period, we may, at

our sole discretion, extend the seller’s coverage period. Pre-existing

conditions are not covered for the Home Seller. Known defects of

covered items found at the time of home inspection are excluded from

coverage until proof of repair or replacement is received by us.

3. Homes Not Going Through a Real Estate Transaction: Coverage starts

30 days after acceptance of application by Us and receipt of applicable

contract fees and continues for 365 days from that date. Your coverage

may begin before 30 days if We receive proof of prior coverage, showing

no lapse of coverage, through another carrier within 15 days of the order

date. Please call for a quote. Pre-existing conditions are not covered for

homes not going through a real estate transaction.

C. SERVICE CALLS – TO REQUEST SERVICE: 1-866-681-3656

1. You or your agent (including tenant) must notify the Administrator

for work to be performed under this contract as soon as the problem is

discovered. We will accept service calls 24 hours a day, 7 days a week,

365 days a year at 1-866-681-3656. Notice of any malfunction must

be given to the Administrator prior to expiration of this contract.

2. Upon request for service, The Administrator will contact an authorized

Service Provider. The authorized Service Provider will contact You to

schedule a mutually convenient appointment during normal business

hours. The Administrator will determine what repairs constitute an

emergency and will make reasonable efforts to expedite emergency

service. If you should request the Administrator to perform non-

emergency service outside of normal business hours, you will be

responsible for payment of additional fees and/or overtime charges.

3. The Administrator has the sole and absolute right to select the Service

Provider to perform the service; and We will not reimburse for services

performed without prior approval.

4. You will pay a trade service call fee (“Service Fee”) per claim of

$65.00 or the actual cost, whichever is less. The Service Fee is for

each visit by Our approved Service Provider, except as noted in this

Section C (5), and is payable to Our approved Service Provider at the

time of each visit. The service fee applies to each call dispatched and

scheduled, including but not limited to those calls wherein coverage is

included, excluded, or denied. The service fee also applies in the event

You fail to be present at a scheduled time, or in the event You cancel a

service call at the time a service contractor is in route to your home or

at your home. Failure to pay the Service Fee will result in suspension

or cancellation of coverage until such time as the proper Service Fee is

paid. At that time, coverage may be reinstated; however, the contract

period will not be extended.

5. If service work performed under this contract should fail, then We will

make the necessary repairs without an additional trade service call fee

for a period of 90 days on parts and 30 days on labor.

D. COVERAGE (COVERAGE DEPENDANT ON PLAN)

1. CLOTHES DRYER

INCLUDED: All components and parts, except:

EXCLUDED: Noise - Venting - Lint screens - Knobs and dials – Doors

- Door seals – Hinges - Glass – Leveling and balancing - Damage to

clothing.

2. CLOTHES WASHER

INCLUDED: All components and parts, except:

EXCLUDED: Noise - Plastic mini-tubs - Soap dispensers - Filter screens -

Knobs and dials - Door seals – Hinges - Glass – Leveling and balancing

-Damage to clothing.

3. KITCHEN REFRIGERATOR

NOTE: Must be located in the kitchen.

INCLUDED: All components and parts, including integral freezer unit,

except:

EXCLUDED: Racks - Shelves - Lighting and handles - Freon - Line

restrictions - Interior thermal shells - Freezers which are not an integral

part of the refrigerator - Wine coolers or mini refrigerators - Food

spoilage - Doors - Door seals and gaskets - Hinges - Glass - Audio/

Visual equipment and internet connection components.

4. AIR CONDITIONING/COOLER

NOTE: Not exceeding 5 (ﬁve) ton capacity and designed for residential

use.

INCLUDED: Ducted electric central air conditioning ducted electric wall

air conditioning. All components and parts, for units below 14 SEER

and when We are unable to facilitate repair/replacement of failed

covered equipment at the current SEER rating, repair/replacement will

be performed with 14 SEER equipment and/or 7.7 HSPF or higher

compliant, except:

EXCLUDED: Gas air conditioning systems - Condenser casings - Registers

and Grills - Filters - Electronic air cleaners - Window units - Non-ducted

wall units - Water towers - Humidiﬁers - Improperly sized units - Chillers

Toll Free: 888-275-2980

- All exterior condensing, cooling and pump pads - Roof mounts, jacks,

stands or supports - Condensate pumps - Commercial grade equipment

- Cost for crane rentals - Air conditioning with mismatched condensing

unit and evaporative coil per manufacturer speciﬁcations - Improper

use of metering devices - Thermal expansion valves - Leak detections

- Water leaks - Maintenance - Noise. We are not responsible for the

costs associated with matching dimensions, brand or color made. We

will not pay for any modiﬁcations necessitated by the repair of existing

equipment or the installation of new equipment.

5. HEATING SYSTEM OR BUILT-IN WALL UNIT

NOTE: Main source of heat to home not to exceed 5 (ﬁve) ton capacity

and designed for residential use.

INCLUDED: All components and parts necessary for the operation of

the heating system. For units below 14 SEER and when We are unable

to facilitate repair/replacement of failed covered equipment at the

current SEER rating, repair/replacement will be performed with 14 SEER

equipment and/or 7.7 HSPF or higher compliant, except:

EXCLUDED: All components and parts relating to geothermal, water

source heat pumps including: outside or underground piping,

components for geothermal and/or water source heat pumps, redrilling

of wells for geothermal and/or water source heat pumps, and well pump

and well pump components for geothermal and/or water source heat

pumps. Access - Radiators or valves - Baseboard casings - Radiant

heating - Dampers - Valves - Fuel storage tanks - Portable units - Solar

heating systems - Fireplaces and key valves - Filters - Line dryers and

ﬁlters - Oil ﬁlters, nozzles, or strainers - Registers - Backﬂow preventers

- Evaporator coil pan - Primary or secondary drain pans - Grills - Clocks

- Timers - Add-ons for zoned systems - Heat lamps - Humidiﬁers - Flues

and vents - Improperly sized heating systems - Mismatched systems -

Chimneys - Pellet stoves - Cable heat (in ceiling) - Wood stoves (even

if only source of heating) - Calcium build-up - Maintenance. NOTE: We

will pay no more than $1,500 per covered item per contract term for

access, diagnosis and repair or replacement of any glycol, hot water,

or steam circulating heating systems.

6. DUCTWORK

INCLUDED: Duct from heating unit to point of attachment at registers or

grills, except:

EXCLUDED: Registers and grills - Insulation - Asbestos-insulated

ductwork - Vents, ﬂues and breaching - Ductwork exposed to outside

elements - Improperly sized ductwork - Separation due to settlement

and/or lack of support - Damper motors - Diagnostic testing of, or

locating leaks to ductwork, including but not limited to, as required

by any federal, state or local law, ordinance or regulation, or when

required due to the installation or replacement of system equipment. We

will provide access to ductwork through unobstructed walls, ceilings or

ﬂoors, only, and will return the access opening to rough ﬁnish condition.

With respect to concrete covered, embedded, encased, or otherwise

inaccessible ductwork, We will pay no more than $500 per contract

term for access, diagnosis and repair or replacement. Our authorized

Service Provider will close the access opening and return to a rough

ﬁnish condition, subject to the $500 limit indicated. We shall not be

responsible for payment of the cost to remove and replace any built-

in appliances, cabinets, ﬂoor coverings or other obstructions impeding

access to walls, ceilings, and/or ﬂoors.

7. WATER HEATER (Gas and/or Electric)

INCLUDED: All components and parts, including circulating pumps,

except:

EXCLUDED: Access - Insulation blankets - Pressure reducing valve -

Sediment build-up - Vents and ﬂues - Thermal expansion tanks - Low

boy and/or Squat water heaters - Solar water heaters - Solar components

- Fuel, holding or storage tanks - Noise - Energy management systems

- Commercial grade equipment and units exceeding 75 gallons - Drain

pans and drain lines - Tankless water heaters.

8. ELECTRICAL SYSTEM

INCLUDED: All components and parts, except:

EXCLUDED: Fixtures - Carbon monoxide alarms, smoke detectors,

detectors or related systems - Intercoms and door bell systems associated

with intercoms - Inadequate wiring capacity - Solar power systems and

panels - Solar Components - Energy Management Systems - Direct

current (D.C.) wiring or components - Commercial grade equipment

- Auxiliary or sub-panels - Broken and/or severed wires - Rerunning

of new wiring for broken wires - Wire tracing- Damages due to power

failure or surge - Circuit Overload. With respect to concrete covered,

embedded, encased, or otherwise inaccessible electrical, We will

pay no more than $500 per contract term for access, diagnosis and

repair or replacement.

9. PLUMBING SYSTEM/STOPPAGE

INCLUDED: Leaks and breaks of water, drain, gas, waste or vent

lines, except if caused by freezing or roots - Toilet tanks, bowls and

mechanisms (replaced with builder’s grade as necessary), toilet wax

ring seals - Valves for shower, tub, and diverter angle stops, rinses

and gate valves - Permanently installed interior sump pumps - Built-

in bathtub whirlpool motor and pump assemblies - Stoppages/Clogs

in drain and sewer lines up to 100 feet from access point. Mainline

stoppages are only covered if there is an accessible ground level clean

out, except:

EXCLUDED: Stoppages and clogs in drain and sewer lines that cannot

be cleared by cable or due to roots, collapsed, broken, or damaged

lines outside the conﬁnes of the main foundation (even if within 100 feet

of access point) - Access to drain or sewer lines from vent or removal

of water closets - Cost to locate, access or install ground level clean

out - Slab leaks - Galvanized drain lines - Hose Bibs - Drum traps -

Flange - Collapse of or damage to water, drain, gas, waste or vent

lines caused by freezing, settlement and/or roots - Faucets, ﬁxtures,

cartridges, shower heads & shower arms - Baskets and strainers -

Popup assemblies - Bathtubs and showers - Cracked porcelain - Glass

- Shower enclosures and base pans - Roman tubs - Bath tub drain

mechanisms - Sinks - Toilet lids and seats - Cabling or grouting -

Whirlpool jets - Whirlpool control panel - Septic tanks - Sewage ejector

pumps - Water softeners - Pressure regulators - Inadequate or excessive

water pressure - Flow restrictions in fresh water lines caused by rust,

corrosion or chemical deposits - Holding or storage tanks - Saunas

and/or steam rooms. NOTE: We will provide access to plumbing

systems through unobstructed walls, ceilings or ﬂoors, only, and will

return the access opening to rough ﬁnish condition. Our authorized

Service Provider will close the access opening and return it to rough

ﬁnish condition. We shall not be responsible for payment of the cost to

remove and replace any built-in appliances, cabinets, ﬂoor coverings

or other obstructions impeding access to walls, ceilings, and/or ﬂoors.

With respect to concrete covered, embedded, encased, or otherwise

inaccessible leaks, We will pay no more than $500 per contract term

for access, diagnosis and repair or replacement.

10. BUILT-IN MICROWAVE

INCLUDED: All components and parts, except:

EXCLUDED: Doors - Hinges - Handles - Door glass - Lights - Interior

linings - Trays - Clocks - Shelves - Portable or counter top units - Arcing

- Meat probe assemblies - Rotisseries.

11. OVEN/RANGE/STOVE/COOKTOP (Gas or Electric; Built-in, Portable

or Free Standing).

INCLUDED: All components and parts, except:

EXCLUDED: Clocks (unless they affect the cooking function of the unit) -

Meat probe assemblies - Rotisseries - Racks - Handles - Knobs - Door

seals - Doors - Hinges - Lighting and handles - Glass - Sensi-heat

burners will only be replaced with standard burners.

12. DISHWASHER

INCLUDED: All components and parts, except:

EXCLUDED: Racks - Baskets - Rollers - Hinges - Handles - Doors - Door

gaskets - Glass - Damage caused by broken glass - Cleaning.

13. TRASH COMPACTOR

INCLUDED: All components that affect the compacting operation of the

unit including motor and ram assembly switch.

realtor.choicehomewarranty.com

EXCLUDED: Lock and key assemblies

14. GARBAGE DISPOSAL

INCLUDED: All components and parts, including entire unit, except:

EXCLUDED: Problems and/or jams caused by bones, glass, or foreign

objects other than food.

15. CEILING AND EXHAUST FANS

INCLUDED: Motors - Switches - Controls - Bearings - Attic Exhaust Fans

- Bathroom Exhaust Fans, except:

EXCLUDED: Fans - Blades - Belts - Shutters - Filters - Lighting. Note:

Builder’s standard is used when replacement is necessary.

16. GARAGE DOOR OPENER

INCLUDED: All components and parts, except:

EXCLUDED: Garage doors - Hinges - Springs - Sensors - Chains

- Travelers - Tracks - Rollers - Remote receiving and/or transmitting

devices.

17. ULTIMATE PACKAGE

Includes: Choice Ultimate with these enhancements:

1) Plumbing: faucets, shower heads, and shower arms replaced with

chrome builder’s standard, as necessary. Interior hose bibbs. Toilet

replacement up to $600 per toilet, when necessary, including toilet

seats and lids.

2) Heating System:

a) disposable ﬁlters, heat lamps, and cost related to refrigerant recapture,

reclaim and disposal when required for diagnosis, repair or replacement

of heat pumps.

b) Provide for the use of cranes to complete a heating repair/replacement.

3) Water Heater: expansion tanks.

4) Dishwasher: baskets, rollers, racks, runner guards.

5) Oven/Microwave/Range/Cooktop: racks, handles, knobs, interior

lining.

6) Trash Compactor: lock and key assemblies, buckets.

7) Smoke Detector: both battery operated and hardwired systems.

8) Garage Door Opener: hinges, springs, remote transmitters,

key pads.

9) Air Conditioner:

a) disposable ﬁlters, condensate drain pumps, secondary drain pans,

window units, and costs related to refrigerant recapture, reclaim and

disposal when required for diagnosis, repair or replacement.

b) Provide for the use of cranes to complete an A/C repair/replacement.

10) Other Enhanced Coverage included in Ultimate Protection:

When required to render a covered repair or replacement, we will:

a) Provide up to $250 per Plan to correct code violations.

b) Provide up to $250 per occurrence for required permits.

c) Provide haul away of a covered appliance, system or component

when replacing that covered appliance, system or component.

d) Correct an improper installation/repair/modiﬁcation of a system

or appliance, or correct any mismatch condition in terms of capacity/

efﬁciency in order to ensure system operational compatibility and

functionality. Coverage does not apply if the cause of failure of the

system or appliance is solely due to the improper installation/repair/

modiﬁcation or mismatch condition, or if the system is undersized

relative to the square footage of the area being heated/cooled. All other

terms and conditions of the Plan apply. If the improper installation/

repair/modiﬁcation or mismatch condition is in violation of a code

requirement, see 10a above.

E. OPTIONAL COVERAGE (Requires Additional Payment)

NOTE: You may purchase any Optional Coverage for up to 30 days after

commencement of Coverage. However, Coverage shall not commence

until receipt of payment by Us and such Coverage shall expire upon

expiration of Coverage period in Section II.

1. POOL AND/OR SPA EQUIPMENT

INCLUDED: Both pool and built-in spa equipment (exterior hot tub and

whirlpool) are covered if they utilize common equipment. If they do not

utilize common equipment, then only one or the other is covered unless

an additional fee is paid. Coverage applies to above ground, accessible

working components and parts of the heating, pumping and ﬁltration

system as follows: Heater - Pump - Motor - Filter - Filter timer - Gaskets

- Blower - Timer - Valves, limited to back ﬂush, actuator, check, and 2

and 3-way valves - Relays and switches - Pool sweep motor and pump

- Above ground plumbing pipes and wiring, except:

EXCLUDED: Portable or above ground pools/spas - Control panels and

electronic boards - Lights - Liners – Maintenance - Structural defects

- Solar equipment - Jets - Ornamental fountains, waterfalls and their

pumping systems - Pool cover and related equipment - Fill line and

ﬁll valve - Built-in or detachable cleaning equipment such as, but

not limited to, pool sweeps, pop up heads - Turbo valves, skimmers,

chlorinators, and ionizers - Fuel storage tanks - Disposable ﬁltration

mediums - Cracked or corroded ﬁlter casings - Grids - Cartridges - Heat

pump. We will pay no more than $1500 per contract term for access,

diagnosis and repair and/or replacement.

2. WELL PUMP

INCLUDED: All components and parts of well pump utilized for main

dwelling only, except:

EXCLUDED: Holding or storage tanks - Digging - Locating pump - Pump

retrieval - Redrilling of wells - Well casings - Pressure tanks - Pressure

switches and gauges - Check valve - Relief valve - Drop pipe - Piping or

electrical lines leading to or connecting pressure tank and main dwelling

including wiring from control box to the pump - Booster pumps - Well

pump and well pump components for geothermal and/or water source

heat pumps. We will pay no more than $500 per contract term for

access, diagnosis and repair and/or replacement.

3. CENTRAL VACUUM

INCLUDED: All mechanical system components and parts, except:

EXCLUDED: Ductwork - Hoses - Blockages - Accessories.

4. LIMITED ROOF LEAK (Single Family Homes Only)

INCLUDED: Repair of shake, shingle, and composition roof leaks over

the occupied living area.

EXCLUDED: Porches - Patios - Cracked and/or missing material - Foam

roofs - Tar and gravel or metal roof - Cemwood shakes - Masonite

shingles - Flat or built-up roof - Structural leaks adjacent to or caused

by appendages of any kind - Downspouts Flashing - Gutters - Skylights

– Decks - Patio covers - Solar equipment - Roof jacks - Antennae -

Satellite components - Chimneys - Partial roof replacement - Preventative

maintenance. We will pay no more than $500 per contract term for

access, diagnosis and repair and/or replacement.

NOTE: If roof must be partially or completely replaced to effect repair, this

coverage does not apply.

5. STAND ALONE FREEZER

INCLUDED: All parts and components that affect the operation of the

unit, except:

EXCLUDED: Ice-makers, crushers, dispensers and related equipment -

Internal shell - Racks - Shelves - Glass displays - Lights - Knobs and

caps - Dials - Doors - Door seals and gaskets - Door hinges - Door

handles - Glass - Condensation pans - Clogged drains and clogged

lines - Grates - Food spoilage - Freon - Disposal and recapture of Freon.

Toll Free: 888-275-2980

6. ADDITIONAL REFRIGERATOR

INCLUDED: All components and parts, including integral freezer unit,

except:

EXCLUDED: Racks - Shelves - Lighting and handles - Freon - Ice makers,

ice crushers, beverage dispensers and their respective equipment -

Water lines and valve to ice maker - Line restrictions - Leaks of any kind

- Interior thermal shells - Freezers which are not an integral part of the

refrigerator - Food spoilage - Doors - Door seals and gaskets - Hinges

- Glass - Audio/Visual equipment and internet connection components.

7. SEPTIC SYSTEM

INCLUDED: Sewage ejector pump - Jet pump - Aerobic pump - Septic

tank and line from house.

EXCLUDED: Leach lines - Field lines - Lateral lines - Tile ﬁelds and leach

beds - Insufﬁcient capacity - Clean out - Pumping. We will pay no more

than $500 per contract term for access, diagnosis and repair and/

or replacement.

8. SEPTIC TANK PUMPING

INCLUDED: Main line stoppages/clogs (one time only, and must have

existing access or clean out). If a stoppage is due to a septic tank back

up, then we will pump the septic tank one time during the term of the

plan.

Coverage can only become effective if a septic certiﬁcation was

completed within 90 days prior to close of sale. We reserve the right to

request a copy of the certiﬁcation prior to service dispatch.

EXCLUDED: The cost of gaining or ﬁnding access to the septic tank and

the cost of sewer hook ups - Disposal of waste - Chemical treatments –

Tanks - Leach lines – Cess pools - Mechanical pumps/systems. Limited

to a total of $200 maximum.

F. LIMITATIONS OF LIABILITY

1. We will pay no more than $500 per contract term for providing

access to or closing access from any covered item which is concrete-

encased or otherwise obstructed or inaccessible. At times it is necessary

to open walls or ceilings to make repairs. The Service Provider obtained

by We will close the opening, and return to a rough ﬁnish condition. We

are not responsible for restoration of any wall coverings, ﬂoor coverings,

plaster, cabinets, counter tops, tiling, paint, or the like.

2. We are not responsible for the repair of any cosmetic defects or

performance of routine maintenance.

3. Electronic or computerized energy management or lighting and

appliance management systems, solar systems and equipment are not

included.

4. You may be charged an additional fee by the Service Provider to

dispose of an old appliance, system or component, including, but

not limited to the following items: condensing units, evaporator coils,

compressors, capacitors, refrigerators, freezers, water heaters, and any

system or appliance which contains dangerous or hazardous materials,

unless the COVERAGE UPGRADE PLAN has been purchased.

5. We are not liable for service involving hazardous or toxic materials

including but not limited to mold, lead paint, or asbestos, nor costs or

expenses associated with refrigerant recovery, recycling, reclaiming or

disposal. We are not liable for any failure to obtain timely service due

to conditions beyond Our control, including, but not limited to, labor

difﬁculties or delays in obtaining parts or equipment.

6. We are not liable for repair of conditions caused by chemical or

sedimentary build up, mildew, mold, misuse or abuse, failure to clean

or maintain as speciﬁed by the equipment manufacturer, missing

parts, structural changes, ﬁre, freezing, electrical failure or surge, water

damage, lightening, mud, earthquake, soil movement, soil settlement,

settling of home, storms, accidents, pest damage, acts of God, or failure

due to excessive or inadequate water pressure.

7. We have the sole right to determine whether a covered system or

appliance will be repaired or replaced. We are responsible for installing

replacement equipment of similar features, capacity, and efﬁciency, but

not for matching dimensions, brand or color. We are not responsible

for upgrades, components, parts, or equipment required due to the

incompatibility of the existing equipment with the replacement system

or appliance or component or part thereof or with new type of chemical

or material utilized to run the replacement equipment including, but

not limited to, differences in technology, refrigerant requirements, or

efﬁciency as mandated by federal, state, or local governments. We

reserve the right to locate parts at any time. For the ﬁrst 30 days of

the contract period, We are not liable for replacement of entire systems

or appliances due to obsolete, discontinued or unavailability of one or

more integral parts. However, We will provide reimbursement for the

costs of those parts determined by reasonable allowance for the fair

value of like parts. We reserve the right to rebuild a part or component,

or replace with a rebuilt part or component.

8. We are not liable for repairs related to costs of construction, carpentry

or other incidental costs associated with alterations or modiﬁcations

of appliances, components or installation of different equipment and/or

systems. Except as required to maintain compatibility with equipment

manufactured to be 14 SEER and/or 7.7 HSPF or higher compliant,

We are not responsible for providing upgrades, components, parts or

equipment required due to the incompatibility of the existing equipment

with the replacement system, appliance or component/part, including

but not limited to efﬁciency as mandated by federal, state or local

governments.

9. We are not responsible for repairs related to inadequacy, lack of

capacity, improper installation, mismatched systems, oversized

systems, undersized systems, previous repair or design, manufacturer’s

defect, and any modiﬁcation to the system or appliance.

10. We are not liable for normal or routine maintenance. We will

not pay for repairs or failures that result from the Contract holder’s

failure to perform normal or routine maintenance. For example, you

are responsible for providing maintenance and cleaning pursuant to

manufacturers’ speciﬁcations, such as periodic cleaning of heating and

air conditioning systems, evaporator coils and condenser coils, as well

as periodic ﬁlter replacement.

11. We are not liable for the repair or replacement of commercial grade

equipment, systems or appliances. We shall pay no more than $2,500

in aggregate for professional series or like appliances such as, but

not limited to, brand names such as Sub Zero, Viking, Wolf, Bosch,

Jenn-Air, GE Monogram, Thermador, and etc.

12. We reserve the right to obtain a second opinion at Our expense.

13. We are not responsible for any repair, replacement, installation,

or modiﬁcation of any covered system or appliance arising from a

manufacturer’s recall or defect of said covered items, nor any covered

item while still under an existing manufacturer’s, distributor’s, or in-

home warranty.

14. We reserve the right to offer cash back in lieu of repair or replacement

in the amount of Our actual cost (which at times may be less than retail)

to repair or replace any covered system, component or appliance.

15. We are not responsible for the repair or replacement of any system

or appliance or component or part thereof that has been previously, or

is subsequently, determined to be defective by the Consumer Product

Safety Commission or the manufacturer and for which either has issued,

or issues, a warning or recall, or which is otherwise necessitated due to

failure caused by the manufacturer’s improper design, use of improper

materials, formula, manufacturing process or other manufacturing

defect.

realtor.choicehomewarranty.com

16. You agree that We are not liable for the negligence or other conduct

of the Service Provider, nor are We an insurer of Service Provider’s

performance. You also agree that We are not liable for consequential,

incidental, indirect, secondary, or punitive damages. You expressly waive

the right to all such damages. Your sole remedy under this agreement

is recovery of the cost of the required repair or replacement, whichever

is less. You agree that, in no event, will Our liability exceed $5000 per

contract item for access, diagnosis and repair or replacement.

G. Mediation

In the event of a dispute over claims or coverage you agree to ﬁle

a written claim with Us and allow Us thirty (30) calendar days to

respond to the claim. The parties agree to mediate in good faith

before resorting to mandatory arbitration in the State of New Jersey.

Except where prohibited, if a dispute arises from or relates to this

Agreement or its breach, and if the dispute cannot be settled through

direct discussions you agree that:

1. Any and all disputes, claims and causes of action arising out of or

connected with this Agreement shall be resolved individually, without

resort to any form of class action, and exclusively by the American

Arbitration Association in the state of New Jersey under its Commercial

Mediation Rules. Controversies or claims shall be submitted to

arbitration regardless of the theory under which they arise, including

without limitation contract, tort, common law, statutory, or regulatory

duties or liability.

2. Any and all claims, judgments and awards shall be limited to actual

out-of-pocket costs incurred to a maximum of $1500 per claim, but in

no event attorneys’ fees.

3. Under no circumstances will you be permitted to obtain awards for,

and you hereby waive all rights to claim, indirect, punitive, incidental

and consequential damages and any other damages, other than for

actual out-of-pocket expenses, and any and all rights to have damages

multiplied or otherwise increased. All issues and questions concerning

the construction, validity, interpretation and enforceability of this

Agreement, shall be governed by, and construed in accordance with,

the laws of the State of New Jersey, U.S.A. without giving effect to any

choice of law or conﬂict of law rules (whether of the State of New Jersey

or any other jurisdiction), which would cause the application of the laws

of any jurisdiction other than the State of New Jersey.

H. Severability

If any provision of this Agreement is found to be contrary to law by a

court of competent jurisdiction, such provision shall be of no force or

effect; but the remainder of this Agreement shall continue in full force

and effect.

I. BUILDING AND ZONING CODE REQUIREMENTS OR VIOLATIONS

1. We will not contract for services to meet current building or zoning

code requirements or to correct for code violations, nor will it contract

for services when permits cannot be obtained. We will not pay for the

cost to obtain permits.

2. Except as required to maintain compatibility with equipment

manufactured to be 13 SEER and/or 7.7 HSPF or higher compliant,

We are not responsible for upgrade or additional costs or expenses that

may be required to meet current building or zoning code requirements or

correct for code violations. This includes city, county, state, federal and

utility regulations and upgrades required by law.

J. MULTIPLE UNITS AND INVESTMENT PROPERTIES

1. If the contract is for duplex, triplex, or fourplex dwelling, then every

unit with in such dwelling must be covered by Our contract with

applicable optional coverage for coverage to apply to common systems

and appliances.

2. If this contract is for a unit within a multiple unit of 5 or more, then

only items contained within the conﬁnes of each individual unit are

covered. Common systems and appliances are excluded.

3. Except as otherwise provided in this section, common systems and

appliances are excluded.

K. TRANSFER OF CONTRACT & RENEWALS

1. If your covered property is sold during the term of this contract You

must notify Us of the change in ownership and submit the name of the

new owner by phoning 1-866-681-3656 in order to transfer coverage

to the new owner.

2. You may transfer this contract at any time. There is no fee to transfer

contract.

3. This contract may be renewed at Our option and where permitted

by state law. In that event You will be notiﬁed of the prevailing rate and

terms for renewal.

4. If You select the monthly payment option and We elect to renew your

contract, We will notify You of applicable rate and terms of renewal

during the tenth month of your contract. You will automatically be

renewed for a monthly coverage period unless You notify Us in writing

30 days prior to the expiration of the contract. Your ﬁrst payment for the

next contract term will be construed as authorization for month-to-month

charges.

L. CANCELLATION

This is a maintenance agreement for repair, replacement, or partial

replacement of the products listed that are deemed manufactured or

sold by the manufacturer. This is not a contract of insurance, residential

service, warranty, extended warranty, or implied warranty. You may

cancel within the ﬁrst 30 days of the order date for a refund of the paid

contract fees, less any service costs incurred by Us.

This contract shall be non-cancelable by Us except for:

1. Nonpayment of contract fees;

2. Nonpayment of Service Fee, as stated in Section III;

3. Fraud or misrepresentation of facts material by You to the issuance

of this contract;

4. Mutual agreement of Us and You. If canceled after 30 days, You shall

be entitled to a pro rata refund of the paid contract fee for the unexpired

term, less any service costs incurred by Us.

Sample contract. Actual terms vary by State.

Toll Free: 888-275-2980

Free Home Maintenance Checklist

✓ Essential monthly and quarterly

tasks to keep your home in top

shape.

✓ Convenient! Email to yourself or

share with a friend.

✓ Sign up for reminders and never

forget an important maintenance

task again.

WINTER

1. Have your furnace serviced annually by a licensed

professional for efﬁciency and safety. Choice Home

Warranty contracts require unit to be properly

maintained.

2. Insulate pipes in your home’s crawl spaces and attic.

3. Clear debris out of window wells, gutters,

downspouts, and storm drains.

4. Clean the clothes dryer exhaust duct, damper and

space under the dryer.

5. Make sure the caulking around doors and windows is

adequate to reduce heat loss.

SPRING

1. Make sure the light bulbs in all your ﬁxtures are the

correct wattage.

2. Consider installing a lightning protection system on

your home. Choice Home Warranty does not cover

lightening, power surges, or natural disasters.

3. Have a professional air conditioning contractor

inspect and maintain your system as recommended

by the manufacturer. Choice Home Warranty contracts

require unit to be properly maintained.

4. Trim shrubs and plants near condensing unit to

ensure proper air ﬂow and circulation.

5. Drain sediment from water heater tank according to

manufacturer’s recommendations.

SUMMER

1. Have annual system maintenance service done

before the air conditioning season begins. Choice

Home Warranty contracts require unit to be properly

maintained.

2. Keep curtains closed when temperatures are at their

peak.

3. Use exhaust fans when cooking to remove excess

heat and humidity.

4. Close registers in rooms that are not being used. To

avoid damage to your central cooling system, close

no more than one fourth of the area of your home.

5. Change the ﬁlter on forced air units.

FALL

1. Flush out sediments from your hot water heater

and test the pressure relief valve, plus other annual

inspection duties should be performed according to

the instructions in your manual for the unit.

2. Have a heating professional check your heating

system every year before the winter season.

3. Drain in-ground sprinkler systems.

4. Make sure the caulking around doors and windows is

adequate to reduce heat/cooling loss.

5. Insulate outdoor faucets, pipes in unheated garages,

and pipes in crawl spaces.

HOME MAINTENANCE TIPS

As a leading home warranty provider, Choice Home

Warranty constantly looks for ways to proactively

help our policy holders. Here are several routine

CHW maintenance tips for your home’s major systems

and appliances:

Great warranty service! Repair was

done the next day, switched from

another warranty service, because

the price and service are better!

Lei Tasha Tucker

“

”

realtor.choicehomewarranty.com

Available Coverage for Buyers & Sellers

THE CHOICE IS YOURS!

Single-Family Home (under 5,000 sq. ft.)

Choice

Ultimate*

Choice

Plus

Choice

Plan

$65 Service Call Fee $550 $500 $420

Systems & Appliances Buyer Buyer Buyer Seller

Heating • • •

$60Central Air Conditioning • • •

Ductwork • • •

Electrical System • • • •

Garage Door Openers • • • •

Attic, Ceiling & Exhaust Fans • • • •

Plumbing System • • • •

Plumbing Stoppages • • • •

Water Heater • • • •

Sump Pump (permanently installed) • • • •

Dishwasher • • • •

Oven/Range/Cooktop • • • •

Built-In Microwave • • • •

Garbage Disposal • • • •

Trash Compactor • • • •

Clothes Washer & Dryer • • N/A

Kitchen Refrigerator • • N/A

Plumbing Upgrade* • N/A N/A

Heating & Air Conditioning Upgrade* • N/A N/A

Appliances Upgrade* • N/A N/A

Permit Fees* • N/A N/A

Code Violations* • N/A N/A

Haul Away Services* • N/A N/A

Improper Installation/Repair/Modiﬁcations* • N/A N/A

Mismatched Conditions* • N/A N/A

Limited Roof Leak $60 $60 $60

Central Vacuum $30 $30 $30

Additional Refrigerator $35 $35 $35

Septic System $100 $100 $100

Septic Pumping $65 $65 $65

Well Pump $80 $80 $80

Pool and/or Spa Equipment $160 $160 $160

OPTIONS APPLIANCESULTIMATE PACKAGE PLUMBING SYSTEMS

* See page 5 for a more detailed list of enhancements.

Toll Free: 888-275-2980 realtor.choicehomewarranty.com

Choice Ultimate

Multi-Year

Pricing

2 Year $950

3 Year $1350

5 Year $2100

Low

$65

Service Fee!

APPLICATION

1. Address to be Covered

Street Address ________________________________________________ Unit # _________ City ____________ State ______Zip ___________

REAL ESTATE COMPANY ________________________________________ Phone # _______________________

Referring Agent ______________________________________________ Representing

Buyer Seller Email ________________________

OTHER BROKER COMPANY (if applicable) __________________________ Phone # _______________________

Agent ______________________________________________________ Representing

Buyer Seller Email _________________________

CLOSING COMPANY ___________________________________________ Closing Ofﬁcer’s Name _____________________________________

Ofﬁce Phone # ______________________________________________ Estimated Close Date _____________ File # ___________________

BUYER’S Name_______________________________________________ Phone # _______________________ Email ___________________

SELLER’S Name ______________________________________________ Phone # _______________________ Email ___________________

CHOICE PLAN

Buyer’s/Seller’s Coverage

Single-Family Home 1 Year $420 2 Year $800

Multiple Units

Buyer’s coverage only. Not available for New Construction.

Duplex Additional $230 per year

Triplex Additional $330 per year

Fourplex Additional $430 per year

Optional Coverage

(per year)

Seller’s optional coverage requires the purchase of buyer’s coverage.

For Seller Seller’s coverage maximum 180 days.

Heating, Central Air Conditioning and Ductwork $60

For Buyer

Limited Roof Leak $60

Central Vacuum $30

Additional Refrigerator $35

Septic System $100

Septic Pumping $65

Well Pump $85

Pool and/or Spa Equipment

(Includes Salt Water Pool/Spa Equipment.

No additional charge if separate equipment.) $160

PLAN TOTAL $ ___________

Optional Coverage Total $ ___________

TOTAL COST $ ___________

CHOICE PLUS

Buyer’s/Seller’s Coverage

Single-Family Home 1 Year $500 2 Year $900

Multiple Units

Buyer’s coverage only. Not available for New Construction.

Duplex Additional $230 per year

Triplex Additional $330 per year

Fourplex Additional $430 per year

3. Acceptance or Waiver

I ACCEPT the home warranty coverage and options I have marked above.

I DECLINE the beneﬁts of this coverage. I agree not to hold the above real estate company,

broker and/or agents liable for the repair or replacement of a system or appliance that

would otherwise have been covered by this plan.

Signature ______________________________________________Date ________________

The real estate agent offering this program does

so as a service to protect their client’s best interest.

They receive no direct commission

or compensation from Choice Home Warranty.

Agents: Please give your client a sample contract.

Contract will be sent to the buyer upon receipt of

payment by Choice Home Warranty.

Conﬁrmation # ____________________________

Call or email us

24 hours a day,

7 days a week

1-888-275-2980

realtor.choicehomewarranty.com

2. Select Coverage & Options $65 Service Call Fee – Prices listed are for homes under 5,000 sq. ft.

CHOICE ULTIMATE

Buyer’s/Seller’s Coverage

Single-Family Home

1 Year $550 2 Year $950

Multiple Units

Buyer’s coverage only. Not available for New Construction.

Duplex Additional $250 per year

Triplex Additional $350 per year

Fourplex Additional $450 per year

See page 5 for a more detailed list of enhancements.

3 Year $1350 5 Year $2100

3 Year $1300 5 Year $2050

3 Year $1170 5 Year $1825

1090 King Georges Post Rd

Edison, NJ 08837

Toll Free: 888-275-2980

Fax: 732-520-6461

info@choicehomewarranty.com

realtor.choicehomewarranty.com

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Nationally by Consumers on

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