Job Title: UX Designer
Department: Project Management
FLSA Status: Non-Exempt
Reports to: SVP, Director of Project Management
UX Designer at Chain Bridge Bank, N.A.
The role focuses on the design of the Bank’s client experience through its website, social
media and other marketing content. The UX Designer will create, manage and improve
content other design elements across the Bank with an emphasis on improving the user
experience through the disciplines of UX/UI as well as AI technologies.
Duties
• Provide design expertise for all external and internal marketing assets, including
the corporate website, social media, product collateral, and corporate intranet.
• Manage, monitor, update, and improve the website through the Content
Management System (CMS).
• Lead initiatives to integrate AI technologies, such as ChatGPT and related
plugins, to enhance website design, operations, and user engagement.
• Implement the content strategy for social media platforms, as provided by the
Communications Director.
• Liaise with the Communications Director and Counsel for content approval.
• Train staff across the bank on the use of ChatGPT and relevant plugins to foster a
culture of innovation.
• Collaborate with cross-functional teams to maintain a unified and compliant web
presence.
• Monitor website performance using Google Analytics and adapt strategies
accordingly.
• Conduct audits for usability, accessibility, and content accuracy.
• Manage a content calendar for timely updates and releases, as directed by the
Communications Director.
• Ensure website compatibility across various browsers and devices.
• Address inquiries and feedback related to website operations and usability.
• Maintain and archive content inventory.
• Stay updated on industry trends in web content management and AI
technologies.
• Work on Bank projects as directed.
Qualifications
• Expertise in design software such as Figma, Adobe Photoshop, Adobe Illustrator,
and Adobe InDesign.
• 3+ years of experience in UX/UI design or corporate website operations.
• Proficiency in Content Management Systems like WordPress.
• Experience with SEO tools, including Google Analytics.
• Familiarity with AI technologies, particularly ChatGPT and related plugins.
• Knowledge of current Web Content Accessibility Guidelines (WCAG).
• Basic HTML/CSS editing skills.
• Exceptional communication skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Prior experience in commercial banking is a plus but not required.
Reporting, Collaboration and Compliance
The Designer reports to the Director of Project Management and collaborates closely
with key personnel including the Communications Director and Chief Compliance
Officer.
Compensation
Chain Bridge Bank, N.A offers competitive pay, a comprehensive benefits package, and
participation in its Incentive Compensation Plan. Training and career development
opportunities are also provided.
About Chain Bridge Bank, N.A.
Chain Bridge Bank, N.A. is a nationally chartered bank offering a comprehensive range
of commercial and consumer banking services. These services include traditional
deposit accounts, mortgages, and loans, as well as trust and wealth management
services. The bank integrates personal service with technology and strictly complies with
financial and regulatory standards.
How to Apply
To apply, send a cover letter and resume in PDF format to hr@chainbridgebank.com.
We look forward to reviewing your application and introducing you to our team at Chain
Bridge Bank, N.A.
