Frequently Asked CME/CEU Questions
Registering, qualifying for and purchasing CME/CEU credits
Setting your CME/CEU Credit Preferences
Click on "MyCEUs" tab when logged in your CITI private account to indicate your interest for
CME/CEU credits.
Select “NO” if you do not need to accrue CME/CEU credits toward your professional
recertification (this would apply to most non-credentialed students (Masters, PhD Candidates,
etc …).
Select “YES” if you wish to earn and purchase CME/CEU credits toward your recertification while
training for your institution, and check the type of credits you wish to earn from the options
menu at the bottom of the page.
Last, click "Submit" to save your preferences. Completing these steps will ensure that all
appropriate CME information and navigational functionalities are activated for your course(s) on
your account and that you can purchase CME/CEU credits.
Locating courses and modules approved for CME/CEU Credits
Click on “CMEs/CEUs” tab on login page for a current list of courses certified for CME/CEU
credits. List covers course titles, types and number of credits available, number of modules to
complete corresponding to the numbers of credits offered (2 modules = 1 hour of learning = 1
credit), and fees. That information along with CE certified modules learners must complete to
qualify for CME/CEU credits are also available on course specific CE Disclosure pages (see
below). For details, click on Courses Approved for CMEs/CEUs
Finding Eligibility Requirements
After acknowledging the Integrity Assurance Statement located at the top of your course
module listing, click on the “Continuing Education Information” link, read eligibility
requirements, including the number of CE certified modules to complete for the credits you
want to earn/purchase for your course, the credit designation period during which to complete
your CE certified course. Please read carefully and click on “Submit” to activate your first
module.
Participating in Activity
Complete the number of modules certified for CME/CEU credits corresponding to the number of
CME/CEU credits offered for your course which you wish to purchase. These modules are
flagged with a “Yes” in the “CE Certified” column on the right hand side of your course/modules
box. Please note that CE Certified modules not required by your institution but necessary to
earn CME/CEU credits, may show on your account, or can be added if missing, as “Optional”
or “Elective”. Make sure to complete these modules as well if you wish to qualify for CME/CEU
credits. Pass each module test with a 70% minimum passing score. Be careful to complete all
required CE certified modules within the credit designation period applying to your course in
order to qualify for credits. The list of courses certified for CME/CEU credits (“CME/CEU” tab on
login page) and the CE Disclosure page for your course specify credit designation start and end
dates, as well as the maximum number and types of credits designated for your course, and
fees.
Applying for CE credits
Look for an “Apply Now” link that appears in a “CE credits Eligibility and Purchase” box located
at the bottom of your account and on your institutional course box as soon as you meet
eligibility requirements. You can use either of these links to apply for credits. Clicking on links
will take you to a course evaluation and a credit registration and payment information pages.
Your CE certificate will be e-mailed to you as soon as you complete these forms.
Problems with applying for CME/CEU credits?
“Apply Now” link is not activated on your account/Main Menu page.
Instead, “Not Available” shows in the “CE credits” field on your Main Menu page: Please
verify on your CE Preference page (MyCEUs” tab) that you selected “YES” for CE credits
and that the type of credits you wish to earn is checked.
“Not Earned”– again instead of “Apply Now”- appears after this update: Verify that you
completed the number of CE certified modules (“YES” in green print in the “CE Certified”
column on your Main Menu page) corresponding to the number of credits you wish to
earn; that every quiz was completed with a 70% score minimum; and last that all
modules were completed during your course’s credit designation period.
Please take note - As a rule of thumb, modules typically take 30’ to complete.
Completing 2 modules therefore earns learners 1 credit (1 hour = 1 credit). Information
on the number of modules to complete for the number of CE credits you wish to
earn/purchase such as awarded for your course and credit designation periods is on the
“Courses Approved for CMEs/CEUs” located under the “CMEs/CEUs” tab on login page
and on the CE Disclosures page activated at the top of your course module listing for your
review and acknowledgment. The CE Disclosures page is also accessible by clicking on the
title(s) of course(s) you completed showing in the ”CE Eligibility and Purchase” box
located at the bottom of account.
Confirming your CME/CEU Credits purchase
Clicking on any of the “Apply Now” links showing on your account for courses you completed
will take you to a new box where to confirm your intent to purchase CE credits. Clicking on the
“Apply” link at right hand side of new box will take you to a course evaluation and a CME/CEU
credit registration and payment form. Click on “Check Out” field on next page to submit
payment.
Entering Payment Information
Provide payment information on our secure site. All fields are required, included e-mail address.
Confirm payment on following page after review of purchase information. You will be able to
edit that information if needed. A receipt will be e-mailed to you upon completion of payment.
Receiving your CE Certificate
Your CE certificate will be e-mailed to you immediately after payment steps are successfully
completed. You will also be able to print your CE certificate or Certificate of Participation any
time by clicking on PDF icon showing for your course at the top of your CE Preference page
(“MyCEUs” tab).
Before making a purchase
Before making a purchase, make sure to verify with your recertification agency whether the
CMEs/CEUs offered with the CITI courses you complete are recognized toward recertification.
Types of Continuing Education credits offered, Credit Designation
Periods, Fees, Re-Certification.
What types of continuing education credits are available through CITI Program courses?
AMA PRA Category 1 Credits for physicians, physician assistants, nurses holding Masters level
degrees; APA Ethic credits for psychologists; Contact Hours for nurses; Social Work credits
approved through the Florida Board of Clinical Social Work Marriage and Family Therapy and
Mental Health Counseling for learners holding LCSW, LMHC, LMFT certifications. “Certificates of
Participation” are available to other professions. Please check link titled “Course Lists” through
the “CE Credits” tab on login page for details.
What organizations have approved CITI courses for CME/CEUs?
CITI Program courses are approved through the University of Miami, Miller School of Medicine
(UMMSM). The UMMSM Office of CME is accredited by the Accreditation Council for CME
(ACCME), the American Psychological Association (APA), and the Georgia Nurses Association
(GNA, an accredited approver by the American Nurses Credentialing Center’s Commission On
Accreditation), to provide continuing education for physicians, psychologists and nurses. The
Department of Psychiatry & Behavioral Sciences of the Mailman Center for Child Development,
Social Work Division, of the University of Miami provides CE credits approved through the
Florida Board of Clinical Social Work Marriage and Family Therapy and Mental Health
Counseling.
What is the maximum number of credits I can claim per course?
It is the maximum number of credits designated for the course you are taking. If two or more
levels of credits are offered within this maximum number, your selections cannot in total be
greater that this number. You should only claim credits commensurate with the extent of your
participation in the course.
How important are credit designation periods for CITI CE certified courses?
Very. All modules of courses that are certified for CME/CEUs must be completed within the
period assigned by the provider for your course and your profession. Credit designation periods
are indicated on the “Courses Approved for CME/CEU credits” link located under the
“CME/CEU” tab on CITI’s login page, on the courses’ CE disclosures pages presented to learners
at the start of courses for their review and acknowledgment, and in the “CE credit Eligibility and
Purchase” box located at the bottom of the learner’s accounts.
Are fees for CME/CEU Certificates at the charge of learners or of institutions?
Learners are responsible for these fees. Subscription fees paid by institutions give learners
access to CITI courses for their assigned training. CE credit certificates are provided as an
additional and separate service to individual learners wishing to accrue CE credits toward their
personal professional recertification.
Do learners receive proof of payment for their CME/CEU credit purchases?
Yes. An e-mail acknowledging payment of certificate fees is sent to learners along with their
Certificates immediately upon completing their purchase.
What if I need an extra copy of my CE certificate?
You can at anytime print out a credit certificate for a course you completed by clicking on a PDF
icon in a CE Purchase box at the top of your CE Preference page (“MyCEUs” tab).
Does CITI send my CME/CE earned to my State Board or other licensing Boards?
No. CITI only delivers certificates to the participants purchasing CME/CEUs/contact hours. CITI
does not submit credits earned to state boards, broker or any other licensing boards. It is up to
the individual to submit the needed information to these bodies. We suggest you contact your
state boards, broker or professional licensing board for further assistance.
Will CITI up-date me on my professional recertification status? No. Your licensing board and/or
professional association will. CITI can inform you on status of certified courses and modules you
completed.
How can I view my CITI CE credit history from prior years? CME/CE activities successfully
completed by CITI’s participants are automatically entered in a database when completed for
credit. Earned credits are stored on your CE Preference page (“My CMEs”.
CE Certificates VS Completion Reports
“CE Certificates” and “Completion Reports” delivered with CITI courses are two different entities
with different purpose. Completion Reports inform your institution of your successful
completion of course(s) it assigned to you. “CE Certificates” or, pending on your profession,
“Certificates of Participation” document your state boards, broker or professional licensing
board that you successfully completed an approved CE certified course. These certificates are
typically accepted toward professional recertification.
Frequently Asked CME/CEU questions by Profession
Institution Administrators and Independent Learners
What is the CITI CME Program? The CITI Program certified continuing education (CE)
program offers organization-affiliated and independent learners the opportunity to earn and
purchase CE credits and units from select courses toward their professional
recertification/re-licensure while meeting requirements in research ethics training.
Credit and unit types include:
• Physicians (AMA PRA Category 1 Credit™)
• Psychologists (APA Ethic Credit)
• Nurses (CNE Contact Hours)
• Social Workers (Credits toward recertification of LCSW, LMHC, LMFT)
• Other Professions (Certificates of Participation)
Learners who wish to earn and purchase these credits must complete the number of CE certified
modules required for their courses, pass quizzes with a 70 percent score minimum, and within
their course’s credit designation periods.
Learn more about continuing education credits and units.
How does this CME program work? Prior to starting course(s), learners indicate their interest in
earning CME/CEU credits by checking "Yes" at the top of their CE Preference page ("MyCEUs""
tab located on in their "Main Menu" page) and the type of credit they wish to earn. Completing
these steps activate all required CE information and navigational functionalities for their
course(s). CME credits are earned when learners complete eligibility requirements for their
courses. See steps learners need to follow to qualify for and purchase CME certificates.
Is there a fee for the delivery of CME Certificates? Yes. These fees cover for administrative
costs. They are at the charge of learners. Please click on Courses Approved for CMEs/CEUs for
details.
Does this program require action from institution administrators and Independent Learners?
Yes. Administrators and independent learners only need to ensure that CE Certified modules for
the courses they purchase are listed on their accounts when subscribing or renewing
subscriptions. These modules, including those institutions may not require for their training will
allow learners to qualify for CME awards. Adding needed modules can also be done at any time
by contacting support@citiprogram.org
Where are CE Certified modules listed on institutional accounts? As “Required” if selected by
institution for the training of its members, and as “Optional”, or “Elective” or “Supplemental”
for those that are not selected.
Where will I find the list of courses approved for CME/CEU credits? Click on Courses Approved
for CMEs/CEUs for CITI courses currently approved for CME/CEU credits.
Physicians
Who is eligible to receive AMA PRA credits? Physicians (MDs, Dos, PAs or those with equivalent
degrees earned outside the U.S.) may apply for the AMA PRA if they hold a valid and current
license issued by either one of the U.S., Canadian or Mexican licensing jurisdictions or are
engaged in residency training in an Accreditation Council for Graduate Medical Education
(ACGME) accredited program. Nurses with a Masters level degree can use these credits toward
recertification. Non-physician health professionals are not eligible for this award.
Are AMA PRA Category 1 Credits recognized for MOC across health related professions?
The American Board of Medical Specialists (ABMS), the American Psychological Association
(APA), the American Nurses Credentialing Center (ANCC), the American Academy of Nurse
Practitioners (AANP) and the American Academy of Physician Assistants (AAPA) accept AMA PRA
Category 1 Credits
TM
from organizations accredited by the ACCME for renewal of certification
and MOC programs. Please check with your licensing and/or certification agency for eligibility of
these credits toward your recertification.
Are learners not affiliated with these associations eligible for CE credits? Yes. Learners can
apply for a Certificate of Participation. Certificates show course title, date, number and type of
credits approved. Many agencies and boards accept Certificates of Participation as proof of
completion of a CE certified activity toward maintenance of competence. Please check with your
licensing agency before purchasing CE credits.
Are AMA PRA Category 1 Credits TM awarded through CITI recognized by the American Board
of Internal Medicine toward the Maintenance of Certification (MOC) for Sponsors and
Diplomates? Not at this time. CITI has expressed its interest in participating in ABIM’s Medical
Knowledge Self-Assessment Recognition Program however and will be evaluated in Fall/Winter
2016 when ABIM has implemented its new MOC program. Please check this page for updates.
Are CITI courses accepted by recertification agencies toward the Ethics component of
maintenance of competence requirements? State Boards and professional recertification
agencies typically recognize the professional conduct and ethics courses of CITI Program as
satisfying the patient safety/risk management requirement in their maintenance of competence
programs. As long as the CME activity falls in these topics, learners can count it toward the
patient safety/risk management requirement. The course does not have to state, and very likely
may not, that it is a patient safety or risk management course. The number of Ethics credits
learners can report is the number of formal CME credits and units awarded with the activity.
Physician Assistants
AAPA accepts certificates of participation for educational activities certified for AMA PRA
Category 1 Credits TM from organizations such as CITI accredited by ACCME. You may receive the
maximum number of hours that are awarded for your selected course upon meeting
qualification requirements: complete the minimum number of modules necessary for the
number of CME credits you wish to accrue; pass with module teat with a minimum 70% passing
score.
Nurses
Can online self-studies be used for Nurses Contact Hours? Independent studies that are
approved for continuing education credits may be used for 100% of the hours required for
certification renewal.
Do nurses receive the same number of AMA PRA 1 Credits per activity as physicians? Yes.
Nurses with a Masters level degree can use these credits toward recertification. Per the
American Nurses Credentialing Center (ANCC), beginning Jan. 1, 2007, 1.0 Continuing Nursing
Education (CE) Credit is issued for each 60-minute activity completed. Partial credit will be
awarded for activities of less than 1 full hour.
What is the difference between credits earned and time earned? Per ACCME guidelines, a
physician spending 1 hour in a learning activity earns 1.0 CME. Per the American Nurses
Credentialing Center (ANCC), beginning Jan. 1, 2007, 1.0 Continuing Nursing Education (CE)
Credits are issued for each 60-minute activity completed as well. Partial credit will be awarded
for activities of less than 1 full hour.
Is continuing medical education (CME) accepted by the ANCC for recertification renewal? Yes
for nurses holding a Masters level credential. One AMA PRA Category 1 Credit TM = 1.0 ANCC
contact Hour. Nurses should inquire with their specialty organizations and professional
institutions as to their acceptance of AMA PRA Category 1 Credits™.
Are Contact hours approved by the Georgia Nursing Association recognized nationwide?
Contact hours approved through the GNA are the most widely accepted contact hours for re-
licensure and certifications in specialty areas. However, since regulations may differ from state
to state based on current legislation or certifying organizations based on their mission, the
individual nurse is responsible for verifying the requirements for their specific situation.
Psychologists
Are APA credits awarded with CITI courses accepted by psychological State Boards toward
ethics CE requirements? Yes. The APA approved selected CITI courses for ethics credits. State
Boards of Psychology typically accepts ethics credits toward ethics CE requirements.
Pharmacists
Can pharmacists earning AMA PRA Category 1 Credits TM also receive ACPE credits? ACPE does
not distribute statement of credits. In order to receive credits learners need to contact their
state board of pharmacy and ask if they approve CPE activities such as CITI courses for renewal
of licensure or if they accept AMA PRA Category 1 credits TM awarded with our courses.
Clinical Research Professions:
ACRP - Can researchers/investigators affiliated with the Association of Clinical Research
Professionals (ACRP) claim CITI Program’s continuing education certificates toward their
professional recertification? Yes. The CITI Program at the University of Miami is approved by
the ACRP as Acceptable Provider of Continuing Education Contact Hours. CCRA, CCRC and CCTI
participants holding ACRP membership status can use AMA PRA Category 1 credits
TM
and
nursing continuing education contact hours delivered through CITI Program courses to apply
their participation to meet professional licensure and ACRP certification maintenance
requirements.
SoCRA - Can researchers/investigators affiliated with the Society of Clinical Research
Associates claim CITI Program’s Completion Reports and/or Certificates of Participation (AMA
PRA Category1 Credits TM) toward their professional recertification? Yes. SoCRA will recognize
hours of CE for selected courses. Click http://www.socra.org/membership/member-
benefits/citi-program/ for CITI courses and credits currently recognized by SoCRA. Appropriate
completion certificates (CITI’s Completion Reports available on your institutional account upon
successful completion of training) are required to be retained for audit purposes by SoCRA
members who are re-certifying for the CCRP designation
Certified IRB Professional (CIP) – Can CITI courses count toward recertification of CIPs? The
Council for Certification of IRB Professionals did not give the CITI Program advanced recognition
nor accepted CE credits awarded with its current courses which content it considers basic and
fundamental training. CITI submits new courses for recognition when appropriate. Please check
this page for updates.
Compliance Certification Board (CCB) - By participating in CITI’s online CE Certified courses, you
will earn Compliance Certification Board Continuing Education Units (CCB CEUs). You must
report your CCB CEUs in order to meet CCB Certification Exam or Renewal requirements.
Unreported credits do NOT fulfill continuing education requirements. Always keep a copy of CCB
Certificates for your personal records. If you forgot your login or password or would like
assistance creating an account, email CCB@compliancecertification.org or call 952-988-0141
American Association for Laboratory Animal Science (AALAS) – ALAT, LAT, LATG, CMAR
Certifications. AALAS evaluates online courses other than its own Online Learning Courses on a
case-by-case basis. Members are required to submit CEUs earned using either of the Technician
Certification Registry CEU submission Form or the CMAR CEU submission form within two years
of the members Registry or CMAR expiration dates. CITI’s Completion Reports document the
number of modules completed per inference the number of hours of learning completed per a 2
modules = 1 hour of learning/credit ratio.
CPIA – Are CITI Animal courses recognized by the CPIA toward the recertification of its IACUC
Administrators? The CPIA Council accepts CITI's Animal Care and Use Course for recertification.
Course counts as category #2 credits for IACUC-related online training. Modules that are eligible
are:
Working with the IACUC
Working with the IACUC -refresher
Essentials for IACUC members
Essentials for IACUC members - refresher
IACUC Community Member
Aseptic Surgery
Post-procedure care of mice and rats
Antibody Production in animals
Other Professions
ACA – CITI Program is applying for NBCC/ACA approved provider of continuing education
activities status. However, certified counselors may at this time be able to claim American
Psychological Association (APA) ethic credits earned through CITI Program’s courses toward your
maintenance of competence. Please verify if your licensing board will accept these credits
before you make a purchase.
Dietitians – Academies of Nutrition and Dietetics pre-approved CITI’s ethics and compliance in
clinical research courses for ethics credit toward the recertification of registered dietitian
nutritionists (RDNs), nutrition and dietetic technicians, registered (NDTR), other dietetics
professionals holding undergraduate and advanced degrees in nutrition and dietetics registered
dietitian nutritionists (RDNs), researchers, educators, students, nurses, physicians, pharmacists,
clinical and community dietetics professionals, consultants and food service managers. Please
verify with your local agency before making a purchase
NBPHE Members – CPH Credits - Although the CITI Program is not a National Board of Public
Health Examiners pre-approved provider, learners holding the CPH certification can self-report
their CITI courses to be counted toward their CE requirement. The number of hours to report
typically follows the “1 hour of learning = 1 credit” ratio as each course module typically takes
30’ to complete.
Check “Other Participants” on your CE Preference page (“My CEUs” tab) to earn and purchase
Certificates of Participation upon qualifying. Track credits on your CPH portal. Please be sure to
keep a copy of the receipt you will receive by e-mail upon payment for audit.
Teachers – If you are a teacher already in the classroom needing to get your Professional
Certificate, please be aware that CITI courses are not graduate-level, continuing education
courses for K-12 teachers with re-certification, state licensure, salary schedule or other
professional development needs, but that they may be recognized for selected purposes locally.
Our courses may be accepted as Non-Credit (courses) with the same requirements for
completion as CREDIT courses, but do not receive a transcript since there is no university
affiliation for Non-Credit courses. You will receive a Completion Report Certificate via email
from acknowledging successful completion and the number of professional development hours
offered for the course you completed. Please be sure to verify with your governing body their
acceptance of Non-Credit course. Each state and educational district has its own guidelines and
rules. It is your responsibility to make sure that our courses legally fulfill your school’s
requirements for Professional Certification.
Other professions within and without clinical research
CITI is evaluating provider status from a number of professional associations, societies and
boards. Please contact us if you have questions.
Students (PhD, Masters Candidates and others)
Non-Credentialed Students (Master’s and PhD Candidates, others) - The CITI Program is not
approved by Universities and states certification agencies as provider of college credits and/or
pre-certification CME credits. This means for students enrolled in a University degreed course
curriculum that continuing education credits (AMA PRA Category 1, APA Ethics credits, Nursing
contact hours, Social Work credits) awarded through CITI courses will not be added to university
transcript toward a university degree nor be considered by these agencies for maintenance of
competence (MOC) toward future credentials.
Please contact us at 800-529-5929 or support@citiprogram.org if you have questions not
addressed above, or have suggestions regarding other types of credits you would like to see
offered with CITI courses.
For questions regarding AMA PRA Category 1 credits TM and American Psychological Association
credits, standards, policies and guidelines, please contact:
University of Miami Leonard M. Miller School of Medicine
Division of Continuing Medical Education
Tel: +1 (305) 243-6716
email: umcme@miami.edu
www.cme.med.miami/edu
PL – November 21, 2016
