British Airways PLC

Agreement to Supply Group Nett Rates

Terms and Conditions

1. Group Agreement

1.1 This Agreement sets out the Terms and Conditions on which British Airways Plc (“British

Airways”) agrees to supply nett rates (“Agreed Rate”) to the Group.

1.2 British Airways will only correspond with the Organiser of the Group unless the Organiser

specifically delegates another member of the Group to correspond with British Airways

in relation to the Group Booking.

 First class means 4 (four) or more passengers travelling on all sectors

For the avoidance of doubt, the minimum group size is dictated by the lowest cabin

of travel, for example 5 passengers travelling in World Traveller and 5 Passengers

travelling in the Club world Travel would not be an eligible group as 10 is the

minimum group size.

2.2 Any children (aged 2-11) included in the Group will be at the Agreed Rate. Infants (aged

0-2) will be charged at 10% of the Agreed Rate, provided no seat is occupied. If an infant

occupies a seat they will be charged at the Agreed Rate.

3. Deposits

3.1 For all Group Bookings, in order to continue holding seats at the Agreed Rate or Rates

3.3 Deposit Dates are specified in the Payment Matrix, Schedule 2. In the event of conflict

between the Deposit Dates and the date specified on the Booking Confirmation, the

Deposit Date will prevail. British Airways must be advised verbally by the due payment

date if Bank Transfer is the chosen form of payment, in order to track the payment is

received.

3.4 If the Deposit is not received by the Deposit Date, the Group Booking shall be

automatically cancelled without further reference to the Organiser, and the Organiser

shall indemnify British Airways against any claims, proceedings or liability that arises out

of such a cancellation. You will receive a receipt for all payments received. Receipt of

Deposit after the Deposit Date will be treated as a request for a new booking. This

travel, full payment must be made at the time of booking.

4. Payment

4.1 For the avoidance of doubt, the Agreed Rate is to be regarded nett of any commission.

No commission shall be payable to the Organiser in respect of the Agreed Rate.

4.2 British Airways will issue a full payment advice to the Group Organiser. Full payment

(none refundable) against this invoice must be received by 8 (eight) weeks prior to

departure. Invoices will be sent to the email address provided at the time of booking. It

is the responsibility of the Organiser to ensure contact details are correct. No further

reminders will be issued. Late payment will result in automatic cancellation of the Group

booking and Deposit forfeited. Any subsequent new request for a Group booking will be

Credit Card acceptance rules may vary, please speak to your Group bookings

consultant. Payment can only be accepted from the Card Holder named on the

Credit/Debit card.

4.5 Once payment has been received by British Airways, for either Deposit and/or Full

Payment (as relevant), the payment is non-refundable, regardless of the Deposit Date

or Full Payment Date.

5. Price

5.1 The Agreed Rate excludes taxes, fees, and carrier charges and are not guaranteed

against increase in insurance charges, duties or taxes. Carrier imposed charges are

guaranteed at time of booking.

provided to British Airways, in accordance with Schedule 2, no later than 2 (two) weeks

prior to day of departure unless the booking is made within 2 weeks of departure and in

which case Names must be provided at time of booking.

Any booking containing other airline sectors may have additional and more restrictive

naming conditions applied at any time, and you should speak to your Group Sales

consultant to confirm these.

Where other airlines are present in the booking alternative terms may be applied.

6.2 British Airways will then issue Group tickets via our e-ticket system.

Airways does not receive all of the Names by the Naming Date, British Airways will

cancel the Group Booking (without payment of compensation) and release the reserved

seats. For the avoidance of doubt, this applies even if Full Payment has been made

prior to the Naming Date. All payments for pre paid Baggage, paid for Seating, pre order

date of cancellation, and the Organiser will be liable for and shall pay to British Airways

will not send repeat further requests or Names reminders.

6.4 On or before the Naming Date, the Organiser must provide British Airways with the

following information in respect of the Group Booking using the appropriate BA.com

(e) any and all other information required by British Airways from time to time.

6.5 Prior to tickets issued, name changes are available free of charge. Once tickets are

issued, Name changes are permitted at a service charge of £50.00 per change and must

be carried out at least 48 hours prior to departure by calling the British Airways UK&I

Sales department. All requests for name changes must be received verbally in the UK

Group Sales office. Name changes can only be actioned by calling the Group Sales

team, Email requests cannot be accepted. Name changes will only be actioned at the

request of the Group Organiser or other authorised named person in the booking.

Airports and other BA offices cannot action name changes on Group bookings under

7.1 After the Deposit and/or Full Payment (as relevant) is received, any reduction in the

total number of seats released.

7.2 If after Deposit and /or Full Payment (as relevant) is made, the Group size reduces to

less than the minimum Group Size as applicable to the cabin of travel, the Group Nett

remaining passengers travelling and all associated published fare rules will apply.

or cabin baggage, must be advised as soon as possible to the Group Sales department

resulting on loss off ability to transport same, British Airways cannot accept any liability

8 Amendments/Cancellations/Refunds/Fare Rules

be refundable. Carrier imposed charges are not refundable unless involuntary refund.

Please refer back to your Group Booking consultant for details. British Airways charges

an administration fee of £30 per passenger pre and post ticket.

8.2 Upgrades are permitted at any time, for one or more passengers, subject to availability

and payment of any additional charges, including and not limited to any increase in

fare level as applicable at the time of change, as long as the number of passengers

travelling together in at least one direction on the same flight is not less than the

minimum Group size. Changes to the Group Nett rate will be applied at the time of

Upgrade and any increase in Deposit and/or Final Balance must be paid at the time of

maximum of 30% of the Group size , one or more Changes/Deviations for particular

passengers. British Airways will consider the request and subject to availability and

increase in taxes, fees and carrier imposed charges, allow the changes/deviations. For

the avoidance of doubt a Deviation/Change may only be requested for each passenger

in one direction as the passenger must have one sector in common with the main

Group. Requests for the changes /deviations will only be considered as long as the

number of passengers travelling together in at least one direction on the same flight is

not less than the minimum group size. All changes/deviations must be requested to

the Group Sales Department.

8.4 Changes/Deviations actioned prior to Ticket Issuance are permitted free of charge,

Changes Deviations actioned post ticket issuance will incur a reissue fee of £30.00 per

itinerary contains other airlines, Please speak to your Group Sales Consultant.

9 Late bookings

the time of booking, and Names are due no later than 2 (two) weeks prior to departure.

If travel is within 2 weeks, Names and Full Payment are due immediately.

10 General Provisions

a. British Airways reserves the right to withdraw any of it’s scheduled services at

any given time, but will endeavour wherever possible and at it’s sole discretion

confirmed. In the event it is unable to do so, British Airways will provide a full

b. British Airways shall not be responsible for losses that result from its failure to

comply with these Terms and Conditions, including, but not limited to, direct or

indirect losses that fall into the following categories (a) loss of income or revenue;

and Conditions shall be deemed to limit or exclude British Airway’s liability for

misrepresentation.

c. The Agreed Rates are exclusive of all taxes, fees and Carrier charges. The

Group shall be liable to pay all of the above valid at the time of full payment, and

the Organiser shall ensure that all passengers are in possession of the

necessary visas, health requirements and insurance.

Airways’ Franchisees, the Franchisee’s Conditions of Carriage will apply. The

contract of carriage is governed by (i) the conditions in the ticket or itinerary and

receipt; (ii) any tariffs which apply; (iii) British Airway’s Conditions of Carriage

(which include details of British Airways liability for damage for a flight operated

by British Airways); and (iv) British Airway’s regulations, (together “British

Airways Conditions”) and are available from ba.com or from the Group Sales

Department. In the event of any conflict between the British Airways Conditions

and these Terms and Conditions, British Airways Conditions will prevail.

11 Governing Law

shall be governed by and construed in accordance with English law. British

the English courts to resolve any disputes that may arise out of them.

SCHEDULE 1

“API” means advance passenger information;

“Booking Confirmation” means the confirmation setting out the terms and conditions to which

a particular Group Booking is subject, issued by British Airways pursuant to Clause 3.3;

“British Airways” means British Airways Plc;

“Deposit” means the amount set out in the Booking Confirmation and shall be the greater of:

(a) £20 for each member of the Group Booking; or

(b) 20% of the total amount due to British Airways in payment for the Group Booking, as

“Deposit Date” means the due date for cancellation of the Group Booking or payment of the

Deposit pursuant to Clause 1, as specified in the “Deposit” column of the Payment Matrix;

“Franchisee” means Comair Limited and Sun-Air of Scandinavia A/S;

“Full Payment” means the total amount due (including any Deposit) in relation to a Group

SCHEDULE 2