Don’t forget to claim your VAT refund at London Gatwick Airport if you are
visiting the UK from a non- EU country.
How does a VAT refund work?
Visitors from non- EU countries can reclaim the VAT paid on purchases made in Britain or other EU countries.
With regards to claiming back your VAT, look out for the tax free shopping sign displayed in stores.
Ask the retailer directly for a VAT refund form. Please be advised that you may need to fill in multiple tax free forms as
not all stores are associated with the same tax company.
Not all retailers oer tax-free shopping and you can only get VAT refunds on goods purchased within the last 3
months.
When you arrive at London Gatwick Airport, take your completed VAT forms and receipts to the VAT Customs Desk
for validation before you check-in
How does the process work at London Gatwick Airport?
Firstly you will need to visit the Customs oce to have your forms validated. This is done by the Customs ocial
inspecting your forms and stamping them to show they have been validated. You may be required to show the
Customs ocer the goods you are exporting
Once the forms have been stamped by Customs, please make your way to the moneycorp desk located in both
North and South terminals next to the Customs oce (download Airport map). moneycorp will provide you with
refund options or will assist you to claim your refund directly as may be the case. The refunded VAT amount can be
issued to you in cash for use at your destination, or for some refunds credited to a nominated card account
What Tax agents do moneycorp London Gatwick Airport support?
moneycorp London Gatwick Airport are proud to partner with the below tax agents:
• Global Blue
• Planet Tax Free (Premier Tax Free and GB Tax Free)
• Innova Tax Free
• UShop
• WeVAT
• Travel Tax Free
For any more information regarding these tax agents, please feel free to enquire at the moneycorp desk.
What do I need to fill in on the VAT form?
Please note that the following information is mandatory and has to be completed before handing the forms in:
• Passport Number
• Full Name of Claimant
• Permanent address (outside the E.U)
• Arrival and Departure dates
• Final destination country
• Signatures on forms as required
Where can I find a moneycorp VAT branch at London Gatwick Airport?
• North Terminal – Landside level 2 (Adjacent to the Customs desk)
• South Terminal – Landside level 2 (Opposite the Customs desk)
If you cannot find the VAT branch, please ask a member of the moneycorp team at any of our other branches in the
airport who will direct you to the appropriate VAT branch.