MEMBER GUIDE

EMERGENCY ROAD

SERVICE

AUTO TRAVEL PLANNING

SERVICES

TRAVEL AGENCY

SERVICES

INSURANCE SERVICES

DISCOUNTS & REWARDS

AND MUCH MORE!

AAA’s Basic Belief

We exist for our members and will judge everything

we do by how well it serves their needs.

President’s Message

Dear Valued AAA Member:

Thank you for being a AAA member! As a AAA member,

you have complete access to an array of valuable services to

make your driving and traveling experiences more secure and

enjoyable.

Your membership entitles you to all the free and discounted

services listed in this Member Guide. Take a few minutes to

discover how many ways AAA can help you save time and

money, as well as reduce your driving hassles and headaches.

Whenever you need help, AAA will be nearby with more

than 1,000 branch offices across the country and over

63,000 service vehicles nationwide. AAA emergency roadside

assistance is available 24 hours a day, 365 days a year.

It’s no wonder the association has grown to more than 50

million members since its inception in 1902. AAA has never

lost sight of its mission to provide quality service to each and

every member.

All the information you need about your new membership

(and how to obtain AAA services) is described in this Member

Guide.

After you have the opportunity to review the services, we

recommend you keep this booklet in a handy place for easy

reference.

We encourage you to make the most of your membership.

Sincerely,

Teresa Petrick

President

AAA.com

Table of Contents

About Your Membership 4

Types of Membership 7

Automotive Services 9

Auto Travel Planning Services 17

Travel Agency Services 19

AAA Discounts & Rewards 22

Insurance Services 25

Financial Services 26

More Member Benefits 27

AAA Club 215

About Your Membership

Your AAA membership entitles you to AAA services and benefits. It’s

easy to obtain AAA services, simply:

• Call or visit any AAA branch office

• Visit AAA.com

Your Membership Card is Valuable!

Remember, your membership is personal - it belongs only to you

and is not transferable to a non-member.

Because AAA membership covers the

individual, not the family or household car,

it is essential that all eligible members

in the household have their own

membership card to receive services and

benefits. With AAA membership cards, you and

your household members will be able to request AAA road service no

matter what car the member is driving or riding in as a passenger.

Membership is for personal, non-commercial use.

Your Membership Dues

Membership dues are billed annually or monthly. You may hold only

one membership at a time. Membership eligibility, dues, fees, benefits,

and services are subject to change without notice. An individual

may have only one membership. All applications and renewals are

subject to approval and acceptance by AAA East Central. Membership

includes a nondeductible $1 subscription for AAA Motorist/Traveler

publication. Returned checks and returned electronic payments may

be re-presented for payment. Each returned payment is subject to a

returned payment fee, which may be debited electronically. For fee

amount visit AAA.com/servicefee.

Annual Dues Option

AAA East Central memberships paid annually are valid for one year

(excluding special offers and promotions). The day and month and,

in most cases, year that your membership expires appears on your

membership card. Prior to the expiration of your membership, you

will receive one or more renewal notices. These notices will state the

names of the current Primary and Associate Members, the current

services, and the total membership dues required for renewal. You

may add or change Associate Members and services if desired.

Your renewal payment is due as

of your membership expiration date.

We accept renewal payments up

to 90 days after your membership

expiration date. If you renew your

membership prior to your membership

expiration date or within 90 days

thereafter, your original membership

number, membership join date and

membership expiration date will

remain unchanged and your renewed

membership term will expire one year

from your membership expiration

date, even if such new expiration date

is less than one year from the date

you paid for your renewal. AAA East Central will continue to provide

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most membership benefits and services to you after your membership

expiration date for a limited period of time; however, if you do not

renew, you will be billed a service charge for certain services used

during such period.

If you prefer not to renew, you may purchase a new membership

at any time subject to all applicable new membership policies.

New memberships are issued with new membership numbers,

no prior “membership years,” and may require payment of certain

non-refundable fees, such as a new member admission fee.

New memberships expire one year (excluding special offers and

promotions) from the membership join date.

By enrolling in AAA Auto Pay for the annual dues option, your AAA

membership dues will be on automatic payment and your membership

will renew automatically for one year unless you contact us to cancel

AAA Auto Pay or your membership prior to your membership expiration

date. Each year, we will send you a statement of your current services

and renewal dues amount no less than 30 days prior to your expiration

date. We will charge the dues shown on your statement about 7 days

prior to your expiration date from your debit/credit card account on

file or about one business day before your expiration date from your

checking account on file. Returned checks and electronic payments

may be re-presented for payment. Each returned payment is subject to

a returned payment fee, which may be debited electronically. For fee

amount, visit AAA.com/servicefee. Payments that cannot be processed

or payments returned unpaid or otherwise rejected by your financial

institution may result in cancellation of AAA Auto Pay enrollment and

membership. You may cancel AAA Auto Pay or update your credit

or debit card account number and/or expiration date at any time by

calling us at 1-800-441-5008, going online at AAA.com/myaccount

or visiting your local branch. You may cancel your membership at

any time by contacting us at 1-800-441-5008 or visiting your local

branch.

Monthly Dues Option

The monthly dues option for AAA membership requires the

authorization of automatic payments charged to a credit or debit card

(“Monthly Auto Pay”). You will receive notice of your monthly dues

and scheduled payment date upon joining, annually thereafter, and

when you make changes to your membership. Your payment will be

processed up to four (4) days after: (i) your scheduled payment date

or (ii) if your payment date is not contained in a given month, the last

day of the month. Your membership will automatically renew each

month until you cancel it. You may cancel your membership at any

time, without future dues payment obligations, by contacting us at

1-800-441-5008 or visiting your local branch at least three (3) days

prior to your next scheduled payment date. There is no requirement to

keep your membership for a full membership year or any number of

months. You must cancel your membership at least three (3) days prior

to your next scheduled payment date to avoid renewal for an additional

month. Monthly dues payments are non-refundable. If we are unable

to process your monthly payment, your membership benefits will be

suspended and you will need to re-authorize your Monthly Auto Pay

enrollment and make the past due payment no later than fourteen(14)

days after your payment due date or your membership will

automatically cancel and you will be billed for any roadside assistance

services used after your missed payment. You agree to maintain a

valid email address on file with us and we will email you notice of any

payment failures. You can make changes to or cancel Auto Pay online

BENEFIT

Emergency Towing

Travel Reservations

& Insurance

Emergency Road Service

When Out of Gas

Off-Road Rescue Service

Lock & Key Service

When AAA Emergency Road

Service is Not Available

Concierge Service

Windshield Repair

CLASSIC MEMBERSHIP

Back to the AAA station that comes to your

rescue or up to 3 miles to a destination of

your choice.

Discounted air reservation fees at AAA Travel

Agency offices.

Free delivery of emergency gas. Member will

be charged for fuel at current pump price.

One service vehicle and one driver.

Free service call (to gain entry) and up to

$60 for vehicle locksmith charge. Towing

benefit applies, if necessary.

Reimbursement according to published

limits.

N/A

AAA Membership Levels

* This is a partial list of AAA Premier® benefits, for more information visit AAA.com/Premier.

at AAA.com/myaccount, by phone at

1-800-441-5008, or by visiting your local branch. If your Monthly

Dues Option or membership is cancelled for any reason, all primary

and associate members under your membership cannot rejoin or

renew with Monthly Auto Pay, but, if eligible, may rejoin only upon

payment of admission fee and annual dues in full, with no discount

and subject to all applicable new membership policies.

If you add or remove associate members or change your member

benefit level, it may take up to two billing cycles for the new amount to

be charged. If the change results in an increase in your monthly dues,

we may process an additional charge for the amount of any effective

increase that was not previously charged. If the change results in a

reduction of your monthly dues, both a charge and refund may appear

on your next credit or debit card statement. New associates or benefit

level upgrades will be effective immediately upon processing, subject

to applicable wait periods. If you remove an associate, reduce your

benefit level or cancel your membership, those changes must be

made at least three (3) days prior to your next scheduled payment

date to be effective at the start of the next month. The minimum

associate member age is 19 for the Monthly Dues Option. Monthly

Dues Option is not available in New York.

Additional Terms for AAA Auto Pay –

Annual Dues Option or Automatic Payments –

Monthly Dues Option

You agree that we may contact you at the phone number on

file via a prerecorded voice message, auto-dialer, or text message

in the event your automatic payment fails for any reason or in

other circumstances related to your automatic payments or your

membership. If your card issuing financial institution participates in

the Card Account Updater program, we may receive an updated card

account number and/or expiration date for your card on file. Unless

you opt out of the program with your card issuer, we will update our

files and use the new information for AAA Auto Pay and Monthly Auto

Pay. We will not receive updated information if your account has been

closed.

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Types of Membership

Primary

Primary membership covers the

first membership in your household

and includes all standard AAA

services and benefits. The Primary

Member must be aged 18 or older.

Associate

Associate memberships are available for (1)the Primary Member’s

spouse (or one adult age 18 and older) living in the Primary Member’s

household (“Adult Associate”) and (2) dependent children through age

25 of the Primary Member or Adult Associate (“Dependent Associate”).

Dependent Associates must live in the Primary Member’s household or

away at school. Proof of age is required.

Free Junior Associate memberships are

available for teens age 16 through 18 who are

Dependent Associates. Not available with the

Monthly Dues Option.

Associate Members receive all AAA services

and benefits except the member publication.

AAA Membership Levels

Choose the AAA membership that best

suits your needs and lifestyle. The chart

below outlines AAA Classic, AAA Plus

and

AAA Premier

membership benefits, and the

following pages provide more details so you

can make the right choice.

AAA Plus

Membership

Up to 100 miles. Rental car discount plus

one-car-class upgrade.

Discount air reservation fees at AAA Travel

Agency offices.

Free delivery of emergency gas. Fuel is free.

Two service vehicles and two drivers (if

needed) at no extra charge.

Free service call (to gain entry) and up to

$100 for vehicle locksmith charge. AAA Plus

towing benefit applies, if necessary.

Full amount reimbursed for covered AAA

services (as long as costs are based on

commercial rates).

N/A

AAA Premier

Membership*

Increases one AAA Plus® tow to 200 miles.

Free rental car for one day.

Waives airline reservation fees, free passport

photos and 24-hour Global Emergency

Assistance.

Free delivery of emergency gas. Fuel is free.

Two service vehicles and two drivers (if

needed) at no extra charge.

Free service call (to gain entry) and up to $150

for vehicle locksmith charge. $100 Home

Lockout Service.

Full amount reimbursed for covered AAA service

(as long as costs are based on commercial

rates).

24-7, toll-free access to information on travel,

restaurants, event tickets, etc.

Windshield Repair - AAA Premier members

receive an exclusive AAA price on windshield

chip repairs provided by Safelite AutoGlass

.**

Extend benefits for even more driving security, savings and service!

** AAA Premier members receive an exclusive AAA price on windshield chip repairs provided

by Safelite AutoGlass®. You’ll receive a discount off the regular repair price and a waived

mobile delivery and supply fee. One discounted repair service per AAA Premier household per

membership year. For current pricing, go to aaa.com/windshield. Your Premier benefit includes

the repair of up to three chips or cracks in a single visit on one vehicle. Limitations on repair

size and location on windshield apply. Service must be scheduled through aaa.com/myaccount.

Mobile and retail service available in select areas. For members recently upgrading to AAA

Premier, the benefit is effective seven calendar days after the upgrade is processed. Service is

not eligible for reimbursement. May not be combined with any other offer. Not valid on insurance

claims or commercial fleet services. Offer subject to change without notice. Sales tax charged

in certain states.

AAA Plus

extends your AAA protection with

deluxe benefits that protect you in almost every

conceivable driving situation. This extended

membership option, available at an additional cost to your Classic

membership, provides up to 100 miles of free towing.

AAA Plus

enhanced services also include free emergency supply

of fuel and delivery, extra extrication service, reimbursement for

alternate roadside assistance and more benefits.

See the chart on pages 6 and 7 for a complete description of AAA

Plus

extended services.

Upgrade Your Membership to AAA Plus

AAA Plus

may be added any time during your membership year,

subject to a 7-day waiting period, by paying the required dues amount.

To enroll in AAA Plus

, call or visit any local AAA branch office.

The Primary Member and all of the Associate Members living in the

Primary Member’s household must maintain the same membership

level - Classic, AAA Plus

or AAA Premier

AAA Premier

includes all AAA Plus

benefits and extends your

protection to offer the highest levels of service, convenience and

savings.

AAA Premier

members receive one tow of up to 200 miles per

household per membership year. Plus, all remaining allowable tows

will continue to be up to 100 miles. (Maximum of 4 road service calls

per member per year.) Other benefits include: One-day car rental with

a tow, 24-hour Concierge Service, windshield repair, free personal

notary service, and one passport photo session. (Premier services are

for personal, non-business use only. Subject to an initial 7-day waiting

period. Some Premier services not available to NY residents.)

RV/Motorcycle Roadside Assistance

Your membership already includes locksmith assistance and

emergency fuel delivery for your RVs and motorcycles. Members with

AAA Plus and AAA Premier may add optional RV/Motorcycle roadside

assistance.

• Up to $500 per RV/Motorcycle service call, $1,000 household

maximum per membership year on allowable RV/Motorcycle service

calls

• RV and motorcycle towing, extrication and winching, and RV tire

change

• Use any of your four allowable roadside assistance calls for RVs,

recreational trailers (such as boat, ATV and more), or motorcycles

that you own, borrow, or rent.

• Includes motorcycles licensed for highway use, dual-wheel motor

homes, camper vans and cabover campers, recreational trailers

including camping trailers, fifth-wheel trailers and empty horse

trailers, where available. Boat trailers (not in the water), personal

watercraft trailers (not in the water) and ATV trailers must be either

empty or transporting recreational vehicles or equipment. Utility

trailers must be carrying recreational equipment (for non-commercial

use). Commercial trailers are excluded. Service does not include

transportation of horses.

See page 14 for more details on eligible recreational vehicles.

Members may be required to pay for towing of boat trailers in affiliate AAA club territories and submit for

reimbursement.

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Automotive Services

Emergency Road Service

AAA’s 24-hour Emergency Road Service means there is always a

person to call in case of an automotive emergency. We’ll get you back

on the road as quickly as possible with a dedicated network of more

than 63,000 service vehicles nationwide.

AAA assistance includes changing a flat tire, jumping a dead

battery or mobile battery testing and replacement service, delivering

emergency gasoline or fuel, lock out and key service, or when all else

fails, towing your car. We’ll provide the assistance to help you get

behind the wheel again as quickly as possible.

AAA Emergency Road Service is available 24 hours a day, 7

days a week, and is designed to assist you in an emergency when

your vehicle, or the vehicle in which you are a passenger, becomes

disabled. Your membership coverage applies only to those emergency

and towing services listed in this guide. AAA coverage entitles each

AAA member in the Primary Member’s household up to 4 calls per

membership year. After 4 calls, members will be charged for service.

Your AAA Membership Card is Your Key to Service

To receive emergency road service, you must present your AAA

membership card or dues receipt and a matching driver’s license or

other state or federally issued photo identification to the independent

service provider when the service vehicle arrives. Your identification

may be scanned or swiped to verify your identity and authenticity of

identification. You must provide a driver’s license for identification if

you are the driver.

Service is available only to the person named on the membership

card, who is the driver of or a passenger in the vehicle at the time of

the vehicle disablement. AAA memberships are not transferable, and

membership service is not provided to nonmembers. Other members

of your household who want emergency road service must have their

own membership cards, in their own names, to obtain service.

Unless a valid AAA membership card and matching valid

driver’s license or other state or

federally issued photo identification

are presented at the time of service,

you will be required to pay for the

service provided at commercial

rates. A non-refundable service fee

applies each time you use Roadside

Assistance for the first three days of

your new membership. See AAA.com/

servicefee for fee amount.

To Obtain Service

AAA is only a phone call or click away!

In the case of an automotive emergency,

call the AAA number listed on your AAA

membership card. You’ll be connected to our 24-hour dispatch center

or the AAA club in the area from where you are calling. You can also

request emergency road service online at AAA.com, or via the Auto

Club App, which can be downloaded free of charge. To help speed our

response, be prepared to:

• Provide your name, membership number and your club code

listed on your membership card.

• Give the exact location of your disabled vehicle and the nature

of the trouble.

• Provide the vehicle’s year, make, color, and license plate

number.

• If possible, provide a telephone number where you can be

reached.

Allowable Roadside Assistance Calls

Each AAA cardholder is entitled to four (4) emergency road service

calls or reimbursements for personal, non-commercial use per

membership year at no charge, provided the calls meet the conditions

described in this guide. There will be a service charge for each

additional service call after the fourth call or reimbursement. AAA

may require immediate payment of a service charge by credit or debit

card for Classic benefit level service before providing emergency road

service on the fifth or subsequent service request in a membership

year.

Additional charges for emergency road service beyond the Classic

benefit level, such as towing beyond 3 miles, the cost of emergency

fuel and excess vehicle locksmith services, will be payable by the

member at the time of service. If the member is unable to provide a

valid credit or debit card to AAA at the time of service request or the

charge is not approved by the credit or debit card company, AAA may

send service on a C.O.D. basis, meaning all charges payable by the

member will be paid directly to the independent service provider at the

time of service. If a cardholder has an unpaid service charge balance

and contacts AAA for emergency road service, AAA may require

immediate payment of both the unpaid balance and the service charge

for the current service call before providing service. The nonpayment

of a service charge may result in cancellation of membership.

Service Inclusions

• Mechanical First Aid

The AAA emergency service representative will make minor

mechanical repairs or adjustments to place a vehicle in safe

driving condition. If needed and available, parts and the labor

cost to install them are to be paid by the member. If the vehicle

cannot be put into condition to proceed under its own power,

towing service, as described in Towing Services, will be provided.

• Flat Tire Service

If the vehicle’s spare tire is inflated and serviceable, it will be

installed in place of the vehicle’s flat tire. If not, towing provisions

will apply. With AAA RV/Motorcycle roadside assistance,

members will receive RV flat tire service on allowable service

calls, subject to the RV/Motorcycle dollar amount limitations

described in TOWING SERVICE – RV/MOTORCYCLES section

below.

• AAA Battery Service

AAA Battery Service is a mobile battery testing and replacement

service. The AAA Battery Service technician will test and assess

the vehicle’s battery and electrical system. If the existing

battery fails the test and the member would like to have the

battery replaced, the member can purchase a AAA battery.

The technician will install a new battery, if available, that meets

or exceeds the vehicle’s original specifications. Each AAA

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Premium battery is backed by a limited warranty that includes

a 3-year, free-replacement guarantee. AAA Battery Service

is generally provided by independent service providers

and is only available in select areas, during select hours.

Batteries are available for most makes and models. Battery

prices vary depending on vehicle make and model. Copies of the

warranties are available for inspection from the technician at any

time upon request. Membership emergency road service terms

and conditions apply.

• Fuel Delivery Service

An emergency supply of fuel will be delivered to a member’s

disabled vehicle enabling the member to reach the nearest

service station. The member will be charged for the fuel at

current pump prices. Specific quantities, brand, or octane ratings

cannot be promised, nor can availability.

AAA Plus provides sufficient free emergency fuel to enable you

to reach the nearest service station, when your vehicle runs out

of fuel.

• Towing Services

When your vehicle cannot be started or driven due to a sudden

or unexpected breakdown and after attempting any of the listed

emergency services, towing service is available. A covered

vehicle disablement is a sudden or unexpected mechanical,

electrical or other failure of a motor vehicle that places the

vehicle in an unsafe or undrivable condition. Not all independent

service providers perform repairs at their facility. A member

must be present when the vehicle is delivered to a closed repair

facility. Towing beyond the benefits described in this section will

be performed at the member’s expense and may be subject to

delay.

• TOWING SERVICE – NON-RV/MOTORCYCLE VEHICLES

– The independent service provider can tow the vehicle

back to its facility, no matter how far away, at no charge

to the member. If you choose to have the non-RV/

motorcycle vehicle towed to another location (including a

AAA Approved Auto Repair facility), it will be towed without

charge to a destination of your choice that is up to three

(3) driving miles from the point of breakdown on allowable

service calls for Classic members and up to 100 driving

miles from the point of breakdown on allowable service

calls for AAA Plus.

With AAA Premier, you can use one (1) allowable Roadside

Assistance service call per household per membership

year for a non-RV/motorcycle tow of up to 200 driving

miles, and the remaining allowable service calls in the

membership year for non-RV/motorcycle tows of up to 100

driving miles.

AAA Plus and AAA Premier benefits increase the distance

limits on non-RV/motorcycle tows for allowable service

calls, but do not add extra allowable service calls. AAA Plus

and AAA Premier towing may be subject to a delay.

• TOWING SERVICE – RV/ MOTORCYCLES – Tow benefit

for RVs and motorcycles, as well as extrication and

winching, and tire change service for RVs are available as

allowable service calls for AAA Plus RV and AAA Premier

RV members. AAA will pay up to $500 towards services

per allowable RV/Motorcycle service call, up to $1,000

total per household per membership year on allowable RV/

Motorcycle service calls. Members will be responsible for

all other costs of service above that amount. AAA Plus RV

and AAA Premier RV Members may use any or all of their

four allowable calls for RV or Motorcycle service, subject to

limits described in this Section.

• Extrication/Winching

Your vehicle will be pulled out of a ditch by being extricated/

winched when it can be safely reached from a normally traveled

or established thoroughfare (driveways must be cleared of

snow or ice). If special equipment, additional service personnel

or vehicles are required, the associated costs will be at your

expense.

AAA Plus and AAA Plus RV provides a second truck and second

driver, for up to one hour, if your situation requires it, subject

to the RV/Motorcycle dollar amount limitations described in

TOWING SERVICE – RV/MOTORCYCLES section above.

• Emergency Check Acceptance

Club and contract facilities will accept payment by check, credit

or debit card for payment of emergency road service charges up

to $250 per occurrence.

• Lockout Service

If your keys are locked inside the vehicle, services will be sent

to gain entrance. If your keys are lost, broken, or the service

provider cannot gain entrance to your vehicle, locksmith services

up to $60 or, if a AAA locksmith is not available, reimbursement

for locksmith service up to $60, will be provided. In cases where

the vehicle cannot be made operable, towing services will be

provided according to our towing provision.

AAA Plus provides up to a total of $100 in parts and labor to

gain entry or make vehicle operable.

AAA Premier provides up to $150 for Vehicle Locksmith, $100

Home Lockout Service reimbursement.

• Service Limitations

Emergency road service will be limited to that which can be

provided with equipment ordinarily used by the independent

service provider serving the area. Service will not be provided

when the disabled vehicle cannot be safely reached or serviced

without damage to the vehicle or servicing equipment.

Towing service is only provided for a covered vehicle

disablement. Service may not be used as a substitute for regular

maintenance necessary to keep a vehicle in good operating

condition. AAA cannot render service repeatedly to a vehicle in

need of repair.

Service is intended for personal, non-commercial use, and only

provided for a covered vehicle disablement. A covered vehicle

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disablement is a sudden or unexpected mechanical, electrical,

or other failure of a motor vehicle that places the vehicle in an

unsafe or undriveable condition. An individual’s AAA membership

may not be used by a business or organization to provide

roadside assistance service for its customers, employees or

vehicles, including, but not limited to taxicabs, limousines,

shuttles and other commercial vehicles for hire. The following

services are not provided under the membership benefit:

• Servicing or extrication of vehicles on inaccessible streets,

back roads, driveways, parking lots or alleys which become

snowbound or flooded.

• Shoveling snow from around a vehicle or cleaning a road or

driveway.

• Service to a vehicle located in an area not regularly traveled

by private passenger vehicles (such as beach, open field,

creek bed, private logging or forest service road).

• Towing to or from auto dismantlers, salvage yards, repair

facility to repair facility or from one storage location to

another.

• Towing for the purpose of transporting vehicles due to a

purchase, sale, renovation, auction transaction, car show

exhibition, charitable donation, relocation or any other

similar situation.

• Service to a vehicle that is loaded, altered or constructed in

such a way as to cause damage or create a hazard while

being serviced.

• Charges related to impound or stolen vehicle recovery,

towing or storage.

• Tire rotation, the installation or removal of snow tires or tire

chains.

• Cost of vehicle locksmith services beyond what is necessary

to place the vehicle in a condition to be safely driven (such

as duplicating keys, nonemergency lock repairs and re-

keying of vehicle locks).

• Service in situations where the membership card and

matching valid driver’s license or other state or federally

issued photo identification is not provided to the service

driver. You must provide a driver’s license for identification

if you are the driver.

• Use of two or more roadside assistance service calls to

extend the member tow mileage benefit for the same

breakdown.

• AAA Plus

members will be responsible for any additional

mileage charges beyond 100 driving miles of towing per

roadside assistance call. AAA Premier

members will be

responsible for any additional mileage charges beyond

200 driving miles of towing on one (1) roadside assistance

service call per AAA Premier

household per membership

year and beyond 100 driving miles of towing on the

remaining allowable roadside assistance service calls.

• Towing, extrication/winching and tire change service for

RVs and towing and extrication and winching services

for motorcycles, unless the member has optional RV/

Motorcycle Roadside

Assistance benefits.

• Extended Roadside

Assistance services for AAA

Plus

, AAA Plus

RV, AAA

Premier

or AAA Premier

RV benefit levels, where

available, are effective

7 calendar days after

processing, and receipt of

the full payment due.

• Without limiting any

other rights or remedies it may have, AAA may seek

reimbursement from a member or associate for roadside

assistance services fraudulently or wrongfully obtained

by the member or associate. Primary members are

responsible for the conduct and the service demands of

their associates.

• Special Assistance

When your vehicle cannot be made operable upon providing the

services listed in this guide, AAA will assist you in finding the

nearest open place of repair. If a repair facility cannot be located,

we will assist you in obtaining lodging or alternate transportation,

which will be at your expense.

Eligible Vehicles

Service applies to 4-wheeled motor-driven vehicles of the

passenger, pleasure or recreational type that were in operation

immediately prior to disablement - provided that services can be

safely delivered. If specific towing equipment is requested, but not

required to safely transport the vehicle, the associated cost will be at

your expense.

Automobiles, pickup trucks, sport utility vehicles, vans and minivans

are eligible for those services which can be safely performed with

equipment available from the independent service provider, including

slings, wheel-lift devices, car carriers (flatbeds) and dolly wheels.

Dual-wheel unloaded pickup trucks

are eligible for all services except

tire services.

Motorcycle coverage is available

with optional AAA Plus RV coverage.

Motorcycles (as defined by

registration) must be licensed for

highway use.

Recreational Vehicles (RVs) are

eligible for service with the exception

of towing, extrication/winching

and tire change service. Towing,

extrication/winching and tire service

for RVs is available with optional

AAA Plus RV and AAA Premier RV coverage. RVs include dual-wheel

motor homes, camper vans and cabover campers, motorcycles, and

recreational trailers including camping trailers, fifth-wheel trailers and

empty horse trailers. Boat trailers, personal watercraft trailers and ATV

trailers must be either empty or transporting recreational vehicles or

equipment. Utility trailers must be carrying recreational equipment (for

AAA.com

non-commercial use). Commercial trailers are excluded. Service does

not include transportation of horses.

Unable to Locate the Vehicle

If a service provider does not appear within the time stated by the

AAA customer service representative, please call AAA back to let us

know. The service provider may not have been able to locate your

vehicle.

Cancel Unnecessary Calls

If the requested service is no longer needed and the AAA service

representative has not yet arrived, please call AAA immediately, as

each service call is charged against the member’s record.

Weather Emergencies

During severe weather conditions, AAA reserves the right to

suspend service temporarily if the vehicle is already in a place of

safety, such as a private or public garage, driveway, etc. AAA will

provide service to the vehicle after the weather emergency is over.

Alternate Service

If you have followed the procedure outlined to obtain emergency

road service, and AAA service is not available, you may obtain your

own service, pay for it and submit the original receipt to your AAA

club within 60 days. Reimbursement will be based on the prevailing

commercial rate for the region where the vehicle was disabled. In

instances where the AAA contractor access is legally restricted (toll

roads, limited-access highways), reimbursement will be provided for

all covered services. If AAA service was available, but not requested,

reimbursement may be limited to the amount the club would normally

have paid for the covered service.

No reimbursements will be made by AAA on charges incurred when

a member’s vehicle is removed from the street or under direction of

the police because of illegal parking, traffic violations, or other illegal

activities. Storage charges and cleanup fees from the scene of a traffic

accident are also not eligible for reimbursement.

Members having more than 4 road service calls during their

membership year are not eligible for alternate service reimbursement.

Member’s Risk

Before servicing any vehicle when there is a possibility of damage

to the vehicle or other property as a result of the service, a service

representative will inform the member that the member must assume

the risk of damage. Any such circumstances should be fully recorded

on a release form.

While AAA-affiliated service providers are selected to provide the

best emergency road service to our members, such providers are

independent contractors and are not agents of AAA. AAA assumes no

responsibility for any injuries to persons or property, including damage

to the member’s vehicle, as a result of an emergency road service

request.

AAA will make every reasonable effort to work out a settlement

between a member and an affiliated service provider of the member’s

claim for damages resulting from unsatisfactory emergency road

service. Please contact AAA as soon as possible, and no longer

than 10 days of the incident, and prior to repairs so that a prompt

investigation can be made while all facts are available.

Car Buying Service

You already rely on AAA

for peace of mind when

you’re on the road. Now, the

Car Buying Service can help

you save thousands and

makes buying a new car,

truck or SUV easier. Enjoy

no-hassle, VIP treatment

while taking advantage

of pre-arranged discount

prices. The Car Buying

Service even features a special Low Price Guarantee for all new

vehicles purchased through the program.

Your upfront prices are just a few clicks away on our website.

Visit AAA.com/AutoBuying to price your car, locate an authorized

dealer near you and make an appointment with the Authorized

Representative. We’ll even send you a printable Price Protection

Certificate to take to the dealer. Visit AAA.com/AutoBuying today and

drive home happy!

If you’re considering a used car, visit AAA.com/Carfax for

discounted CARFAX reports - detailed reports of the car’s history. AAA

even provides you with estimated trade-in values.

Maintaining and Repairing Your Car

For quality repair service or auto body repairs from facilities with

proven track records, take your car to a AAA Approved Auto Repair or

Auto Body facility. Each facility has passed rigorous AAA inspections,

so you can be assured of quality workmanship and fair prices. AAA

Approved Auto Repair shops agree to offer members a workmanship

guarantee of 24 months or 24,000 miles, whichever comes first

under normal operating conditions, a written estimate of the cost

of all work performed on your vehicle and a free 40-point vehicle

maintenance inspection and report, upon request, with a paid service.

AAA members will also receive a prompt vehicle evaluation within 60

minutes of arrival at an Approved Auto Repair facility, assistance in

obtaining alternate transportation and a 10% discount off regularly

priced parts and labor, up to $50. And, if there ever is a dispute

between a AAA member and the Approved Auto Repair facility, AAA

will step in to arbitrate the issue, and the facility will accept AAA’s

decision as binding.

AAA.com

Auto Travel

Planning Services

When planning a trip by car, use AAA’s Auto Travel Planning

Services. Professional travel counselors provide personal assistance

in planning a trip by car, routing you via your choice of scenic or most

direct routes. Regional and city maps, plus TripTik® routings and

digital TourBook® guides, are available free to members. To request

routings, visit your local AAA branch, visit AAA.com or call the Member

Service Center.

TripTik

Routings

Each custom-prepared TripTik® routing

features digitally printed turn-by-turn directions

illustrating your requested route mile by mile,

with extra detail of cities along the way. It

also alerts you to major construction and

speed checks along your route. You’ll receive

a collection of the finest AAA regional and/or

state maps to refer to as you travel.

Digital TourBook

Guides

For over 80 years AAA has been the trusted

choice for advice on lodging and restaurants,

along with points of interest, to ensure our

members can have peace of mind when they

travel. With our Diamond Designated listings

available in digital TourBooks, members

have confidence knowing that AAA’s expert

inspectors have visited and evaluated each

one.

AAA also offers a 100 percent satisfaction

guarantee for members: If a member is not satisfied with their

experience, AAA will work with the property on their behalf to find an

appropriate resolution.

AAA.com Travel Planning

Whether you need quick maps and local

driving directions or complete planning tools and

destination information for cross-country road

trips and vacations, AAA travel planning services

are free and as close as your computer.

In addition to serving motorists, AAA.com offers complete travel

agency services. Travelers can book hotels, car rentals, cruises, tours,

airline tickets, and vacation packages.

Accommodations Reservations

AAA can make reservations for you at most hotels, motels, and

bed-and-breakfasts that accept reservations in the U.S.A., Canada

and Mexico.

Extra benets for

AAA members.

Up to 20% o

the base rate

Free Additional

Driver

Free use of one

child seat

10% o a tank

of gas

Click: AAA.com/hertz

Call: 1-800-654-3080

Visit: Your local AAA branch

Discount applies to pay later base rate.

Taxes and fees excluded. Benefits available at

participating Hertz locations in the

U.S. and Canada. Advance reservation with

AAA Club Discount Code (CDP#) required at

time of reservation for full-offer discounts. Gas

savings is only valid when prepaid fuel option

is purchased. No charge for additional drivers

who are also AAA members, have a credit card

in their own name and meet standard rental

qualifications. Additional terms apply.

CS 620018

AAA.com

Travel Agency Services

The full-service AAA Travel Agency can help you get to nearby

or far away destinations - whether you travel by car, ship, plane

or motorcoach. AAA Travel can plan and book your arrangements

- discounted cruises, discounted car rentals, flight reservations,

individual and group tours and many other travel programs. You’re

likely to save money too; AAA’s experience and expertise will maximize

the value of your hard-earned travel dollars.

AAA’s convenient Travel Agency locations, along with its affiliation

with the national AAA network, makes it part of the world’s largest

travel agency offering many member-only discounts.

AAA Travel Agency also handles, at an additional cost, International

Driving Permits, passport photos, maps and travel guidebooks.

Flights

AAA’s state-of-the-art

computerized reservations

system connects us to all of

the world’s major airlines.

We can arrange flights

independently or as part of

a tour program on popular

carriers.

Cruises

Take your pick from a

selection of thousands of

discounted sailings every

year and let AAA make

your reservations and

arrangements, fee-free. It’s

no wonder AAA logs more

cruise bookings than any

other travel agency in the

area.

Tours

Whether you wish to travel at home or abroad, AAA has access to

a wide variety of escorted, independent and motorcoach tours. We’ll

recommend a package that best suits your plans and budget. AAA

takes care of all the details for you!

Group Travel Services

AAA Group Travel Services

can arrange custom travel

packages and cruises for

groups of 15 or more,

whether you are planning a

reunion or want to travel with

people from your church, club

or other associations. Your

group may even qualify for

significantly reduced rates or

free travel.

Discounted Car Rentals

AAA offers reservations for local, domestic and international car

rentals from Hertz, Dollar, and Thrifty. Enjoy special member discounts

by presenting a valid AAA membership card or by making car rental

reservations through a AAA Travel Agency.

Travel Insurance

Protect your travel

investment by insuring your

fares - whether traveling by

air, sea or land - with Trip

Cancellation Insurance. For

protection against baggage

loss, sickness or accident

medical expenses (in or out

of hospital) and accidental

death or dismemberment, an

insurance plan based on trip

length is also available. Travel

insurance coverages are

available when booking your

vacation with AAA Travel.

AAA.com

International Driving Permits

This official, internationally recognized translation of your U.S.

operator license in nine languages is available on the spot, in person

at your local AAA branch. Applicants must be at least 18 years old and

present a valid U.S. driver license and two passport-size photographs.

Passport & Visa Information

When you plan your international travel through AAA Travel Agency,

your travel advisor can assist you in researching and obtaining the

necessary travel documents for your destination.

Passport Photographs

In just minutes, members can

receive a pair of color photographs

tailor-made for passports at a

discounted price at your local AAA

Travel Agency. If you purchase an

international trip through AAA, your

photographs are free.

Provides free passport photographs.

Transportation Ticketing

AAA’s knowledgeable travel advisors will make your reservations

for all major air, cruise and rail lines.

Business Travel Services

This division caters to the travel needs of businesses and

corporations of all sizes, offering customized travel management,

frequent-traveler profiles, monthly account reports and knowledgeable

business travel advisors.

Up to 20% off car rentals

in USA and Canada.

1-800-654-3080

AAA.com/hertz

Save 50% off lenses with

purchase of a complete pair

of prescription glasses; 30% off

prescription sunglasses and 30%

off comprehensive eye exams.

AAA.com/lenscrafters

Save 10% off Airport

Parking with shuttle service

at 21 major airports

in the U.S.

To make a reservation visit

AAA.com/theparkingspot

Save 10% on most auto

parts and accessories and

earn NAPA rewards.

AAA.com/napaonline

From truly original designs to

exclusive signature collections,

1-800-Flowers.com delivers

smiles in every imaginable way.

Save 20% with code 20AAA.

AAA.com/1800owers

Save 12% off the daily rate

for one-way and local

truck rentals.

AAA.com/pensketruckrental

or 1-877-222-7924.

Save 15% off eligible

products and services.

Save 5% off UPS shipping.

AAA.com/theupsstore

Save up to 75% on the Best Value

List preferred products with free

next-business-day delivery* or pick

up your online order via in-store

and curbside pickup.

Get a $25 restaurant

certicate for $4; or get

two $25 Restaurant.com

eGift Cards for $10

when ordering online at

AAA.com/restaurant.

Save $.05/gallon on each ll

up at Shell locations when

you join the Fuel Rewards

program. Maximum of 20

gallons per ll. Online

registration required.

AAA.com/Shell

Save up to 30% on theme park

& attraction tickets, movies,

concerts and more!

AAA.com/tickets

or 1-855-938-7222

Save an additional 10% off

Dell branded PCs, electronics

and accessories online.

AAA.com/dell

AAA.com

I DEN TIT Y T H E F T P R OT E C T ION

Identity theft is all around us.

ProtectMyID® Essential, ProtectMyID® Deluxe and ProtectMyID® Platinum are provided by Experian®. To be

eligible to enroll in either ProtectMyID Essential, ProtectMyID Deluxe or ProtectMyID Platinum, you must be

18 years of age or older and a current AAA member. A valid email address and access to the internet is

required for ProtectMyID Essential. Products subject to change or termination at any time without notice.

rtain terms, conditions, and restrictions apply.

Activate your coverage at

AAA.com/IDTheft.

Deluxe and Platinum members enjoy a 40% discount

compared to other plans.

good

ProtectMyID

Essential

FREE

for all AAA members.

Free basic monitoring of your

Experian credit ﬁle, as well as:

Experian Credit Report

Lost Wallet Protection

Fraud Resolution

NEW – Text message alerts

NEW – Identity Health Score

NEW – 1-time online exposure scan

better

ProtectMyID

Deluxe

10.95/mo*

Premier members save 10%.

Monitors all three credit bureaus

plus provides DARK WEB monitoring

of your personal information.

best

ProtectMyID

Complete

$17.95/mo*

Premier members save 10%.

Includes all features of

Essential and Deluxe, plus:

Experian

CreditLock

Social Media Monitoring

Child Identity Monitoring

*Plus tax where applicable

ProtectMyID

from Experian

gives you superior

security for less with powerful identity protection,

dedicated service, and peace of mind you can trust.

Social Security Number Monitoring

Dark Web Surveillance

Real-Time Identity Alerts

NEW – Text message alerts

NEW – Identity Health Score

NEW – 1-time online exposure scan

NEW – Text message alerts

NEW – Identity Health Score

NEW – 1-time online exposure scan

NEW – Online exposure scan – every 90 days

– Online Exposure Removal Tool

– Unlimited Device VPN

Find the right car for you

Search for vehicles that best t your

budget, needs, and lifestyle.

See what others paid

View pricing information and ratings so you

know when you're getting a good deal.

Get your AAA member price

Connect with dealers to get competitive

member price oers online, including

incentives and dealer fees.

How It Works

Visit

AAA.com/autobuying

or scan this QR code

to get started.

Find your next

car online

Shop new or used cars from

popular car, truck, and SUV brands.

AAA.com

Insurance Services

AAA East Central offers

comprehensive insurance

packages for many lines

of coverage. Our licensed

professionals offer auto,

homeowners, and umbrella

policies - as well as life

insurance including tax-deferred annuities.

Integrated Insurance

Insurance is personal. And it should be integrated into your lifestyle.

If you are looking for more ways to save with AAA, look no further

than our insurance agency. Our insurance professionals will work with

you to review your insurance coverage and introduce you to our own

AAA branded insurance which provides discounts for our members.

Our agents are committed to providing you information and insurance

products that appropriately integrate insurance into your lifestyle. This

consultative approach ensures that you receive the right coverage

for all your insurance needs. Consultations with a licensed insurance

agent are complimentary and will provide you information to make the

right decisions about your insurance needs.

Insurance for Autos, Other Vehicles

When it comes to

their automobiles, people

have trusted AAA for over

100 years. AAA offers

insurance plans not only

for cars but also for utility

vehicles, and trucks. We

can also place coverage

with our affiliated company

for motorcycle, recreational

vehicle, motor home, and

boat insurance.

Homeowners Insurance

Just as we protect you

and your car, AAA can

protect the most important

investment of your life -

your home. Even if you

rent, AAA has a plan to

protect your belongings.

The more you have, the

more you have to lose.

That’s why AAA offers

plans to protect everything

from jewelry to expensive electronic equipment.

Life Insurance Products

Our knowledgeable staff of licensed professional life insurance

agents will assist you in selecting the best insurance programs for

your present and future needs. We offer many attractive life insurance

plans as well as tax-deferred savings plans such as annuities.

Complimentary Consultations & Quotes

Make an appointment for a complimentary consultation, quote and

more information - call your nearby AAA branch, local independent

agent, or visit AAA.com/insurance.

Financial Services

AAA offers a wide range of financial products designed to meet

your needs. As a AAA member, you can take advantage of competitive

rates and special member-only benefits.

Identity Theft Monitoring

Identity thieves can sit on stolen

information for years before using it.

High-level identity protection from AAA

gives you greater peace of mind.

As a AAA member, you can save

yourself the hassle of wondering how

to handle identity theft with powerful

coverage from ProtectMyID

. The

ProtectMyID

Essential plan is FREE

with your membership and includes

identity protection must-haves like

Experian

Credit Monitoring and 24-Hour Fraud Resolution. Activate

your coverage now for peace of mind at a AAA-value from a brand you

trust.

Or you can upgrade your coverage for added protection. When you

activate ProtectMyID

** Deluxe or ProtectMyID

Complete coverage,

you get more monitoring and alert features to help you keep an eye

on and restore your identity. AAA has you covered with Social Security

Number Monitoring, Real-Time Identity Alerts, Dark Web Surveillance,

up to $1 million of Identity Theft Insurance

and more. AAA Premier

members receive a 10% discount off the Deluxe and Complete

packages. Visit AAA.com/IDTheft to activate a comprehensive plan

today.

** ProtectMyID® is provided by ConsumerInfo.com, Inc., an Experian company. Certain terms,

conditions and restrictions apply. Visit AAA.com/identitytheft for more information.

Identity Theft Insurance underwritten by insurance company subsidiaries or affiliates of American

International Group, Inc. The description herein is a summary and intended for informational

purposes only and does not include all terms, conditions and exclusions of the policies described.

Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage

may not be available in all jurisdictions. Review the Summary of Benefits: $10K Insurance and

$1MM Insurance.

AAA.com

More Member Benets

AAA Motorist/Traveler

As a AAA member, you’ll receive a

subscription to the informative publication,

AAA Motorist/Traveler. Every issue contains

the latest news affecting motorists and

valuable information about auto care,

travel and money-saving AAA member-only

services. A $1 subscription to the Motorist/

Traveler is included in the membership

dues. This amount cannot be deducted.

Automatic Dues Payment

Save time when you authorize your AAA dues to be charged each

year to your AAA Visa or other credit card, debit card or checking

account, or each month to your credit card or debit card.

If a member elects to enroll in automatic payments for membership

dues, the account will be charged for all membership dues that

become owed to AAA East Central by the member.

Your Voice in Government

AAA vigorously campaigns in the Congress, state legislatures,

county and municipal governments for better streets, highways,

equitable taxation and fair traffic laws for the motorist. AAA is

recognized by government officials as a spokesperson for the motoring

public.

Community Safety

As a leader in traffic

safety for over 80 years,

AAA continues to educate

thousands of children and

adults through safety education

programming designed to save

lives and enhance the quality

of life.

AAA’s community safety

programs embody teen driving,

driver education, school safety

patrol, occupant protection, bicycle safety, senior mobility, responsible

driving and driver improvement for businesses.

Get Mobile Access to Your

Favorite AAA Services!

Download the Auto Club App. Visit AAA.com/app

Log on to your AAA account on AAA.com to sign up.

Learn everything about AAA!

A wealth of information at your fingertips. Visit AAA.com.

Connect with AAA!

AAA.com

This Privacy Notice describes how we handle your personal

information as a motor club and the steps taken to protect your

privacy. A separate privacy notice would apply to information collected

through other means, including from the use of our website, AAA

mobile applications, insurance, AAA OnBoard telematic services,

and affiliate partner products and services. You should consult those

notices if necessary.

Information We Collect

We collect information about you to offer AAA member benefits as

listed in the Member Guide. This includes information that you provide

directly, such as your contact information; that you provide indirectly,

such as when you call or visit us online; and that we collect from third

parties.

We also collect information about your transactions and

experiences with us, affiliate partners, and other clubs/entities within

the AAA federation. This includes, for example, information when you:

• request Roadside Assistance (e.g., towing service)

• purchase travel from a partner

• use automotive services (e.g., AAA Approved Auto Repair or

motor vehicle registration)

• use member services (e.g., AAA Discounts & Rewards).

Information We Use and Share

We may share your information with affiliates and third parties

(such as within the AAA federation and with affiliate partners) to

provide membership services, and for marketing purposes, including

joint marketing with other financial companies with whom we have

joint marketing agreements. We may also provide your information to

service providers and business partners, as permitted or required by

law, including for our everyday business purposes, such as processing

your transactions, maintaining your accounts, responding to court

orders and legal investigations, preventing fraud, and reporting to

consumer reporting agencies. We may also provide your transaction

and experience information and creditworthiness information to our

affiliates for their everyday business purposes.

We may use your service location to identify your location to provide

Roadside Assistance, and for:

(i) internal analytics, including mileage calculations

(ii) quality-assurance initiatives and member surveys

(iii) Approved Auto Repair (AAR) facilities when a referral is

requested

(iv) requesting assistance from emergency providers (e.g., police,

fire)

(v) rental car providers if a referral is requested.

We may share your service location with our authorized

independent service providers, AAR facilities, our AAA personnel, and

our affiliates.

Information Protection

We maintain physical, electronic, and procedural safeguards to

protect your personal information. We require employees and vendors

to keep your personal information confidential. Access to such

information is provided to those who need it for their duties. We review

the information security practices of vendors with whom we share

personal information.

Solicitation and Marketing

If you do not want offers from us or our affiliates, contact your local

AAA branch or write to East Central AAA Member Records, 5900

Baum Blvd., Pittsburgh, PA 15206-3854, and provide your full name

and street address, membership number, telephone number and email

address along with your request to be placed in our Do Not Solicit File.

Your request will take effect within 60 days. During this time, you may

receive mailings that were already in progress.

You will continue to receive the club publication AAA Motorist/

Traveler, other communications directly related to your membership,

and promotional offers with your bills and renewal notices. We publish

a privacy notice annually and reserve the right to modify this notice at

any time.

Membership Cancellation Policy

AAA East Central may cancel any Primary or Associate Membership

if the conduct of the Member or Associate member is determined

to be harmful to the welfare, standing, or best interest of AAA East

Central, its employees, or its members. Membership may also be

cancelled if the service demands of the Primary Member or Associates

are determined to be excessive. Primary Members are responsible for

the conduct and the service demands of their Associates.

AAA.com

A Final Note

The area serviced by AAA East Central is one of nine territories

(“Affiliate Territories”) serviced by one of the following affiliated clubs:

AAA Alabama, AAA East Central, AAA Hawaii, AAA New Mexico, AAA

Northern New England, AAA Texas, AAA Tidewater, Automobile Club of

Missouri, and Automobile Club of Southern California.

To provide equal and efficient service to all members, AAA has

reasonable limitations and regulations. In fairness to all members,

those who request or use an excessive amount of service may

be subject to limitations, cancellation or non-renewal of their

membership. This includes, but is not limited to:

1.) Requesting travel materials, road service, or products

for non members.

2.) Excessive use of road service.

3.) Excessive requests for auto travel materials.

Because of the changing needs of members and fluctuations of

the economy and marketplace, AAA reserves the right to alter, add or

eliminate present services, dues and assessments at any time.

A member must be a “member in good standing” to receive the

benefits and privileges of membership.

AAA is unable to provide service to members whose memberships

have expired without payment. To receive continued AAA coverage,

members must reimburse AAA within 14 days for outstanding charges

or checks returned for insufficient funds.

Dues Refund Policy

AAA’s ultimate goal is the satisfaction of its members. AAA wants

members to be satisfied with their exclusive benefits and services. If

you are not satisfied, we will make every reasonable effort to resolve

any dissatisfaction, within appropriate guidelines and policies. If AAA is

unable to resolve issues to your satisfaction, members paying annual

dues may be eligible for a pro-rated refund of your membership dues.

Refunds will be based on the remainder of your membership dues

year, (calculated from the end of the month you request a refund

through the expiration date of your current membership) prior service

usage and other considerations. Monthly dues payments are non-

refundable.

Replacement Membership Cards

Replacement membership cards are available for members who

lose their AAA membership card. There may be a charge for multiple

requests for replacement cards.

The benefits and services listed in this Guide are those of AAA East

Central. Services provided by other AAA clubs may vary. All information

contained herein is accurate at the time of printing and is subject to

change with notification. Please see AAA Motorist/Traveler publication

or AAA.com for changes to policies.

For AAA Services contact

your local AAA branch, visit

AAA.com or call for:

ROADSIDE ASSISTANCE

1-800-AAA-HELP

(1-800-222-4357)

MEMBER SERVICES

1-800-441-5008

TRAVEL SERVICES & RESERVATIONS

1-800-354-8761

(KY, OH, NY, Western PA & WV)

1-800-552-6679 (Eastern PA)

AAA INSURANCE SERVICES

1-800-207-7947

AAA EAST CENTRAL

AAA.com

C2104 68031 12/23